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Show Results For
- All HBS Web
(1,174)
- People (2)
- News (238)
- Research (772)
- Events (2)
- Multimedia (1)
- Faculty Publications (240)
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
Literally millions of people have found dates through online match-making services, so who says the Internet is isolating? The problem for many users, however, is that initial matches are often imperfect—even frustrating—because the... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
out and market these initiatives across the chain. Ellison also considered how to build upon the company’s new ad campaign, Get Your Penney’s Worth, and how to strike the right balance between serving its “core” and “emerging” View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- First Look
First Look: September 1
experimental study we find that while repetition of interaction has no effect on initial performance, it has a persistent effect on learning. By separately examining the repetition of interaction and repetition of task, our work offers... View Details
Keywords: Martha Lagace
- 17 Jul 2023
- Blog Post
From the Panelists: Toward a Decarbonized Future: Who Pays? Who Profits?
innovations, companies and markets necessary to save the planet. To memorialize their content, organizers from the HBS Business and Environment Initiative asked panelists to share (in writing) the main messages they hoped attendees would... View Details
- 10 Feb 2015
- First Look
First Look: February 10
315-060 The Basic LCA Framework No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315060-PDF-ENG Harvard Business School Case 214-055 Restructuring JAL Hideo Seto, the recently appointed chairman of the investment committee of the... View Details
Keywords: Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Apr 1998
- News
Plunging Into the Net
create satisfied, loyal customers." In such new territory, it is not surprising that there was initial skepticism about observing the world of cyberspace from a management perspective. "During the first few years we were studying the... View Details
- 03 Mar 2015
- First Look
First Look: March 3
of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched The Grommet Wholesale, a similar platform targeting retailers. Was this the best way to... View Details
Keywords: Sean Silverthorne
- 13 Apr 2010
- First Look
First Look: April 13
Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and View Details
Keywords: Martha Lagace
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas... View Details
Keywords: Dina Gerdeman
- 01 Apr 1996
- News
"Foundations" Paves the Way for Entering MBAs
comprehensive program designed to ensure a basic level of competency throughout the cohort. By all accounts from the students, faculty members, and staff involved in the initial Foundations module, the experience was a huge success.... View Details
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
value network, compared to the reactive posture they have taken in the past. Finally, we have seen a pervasive pattern in every industry that has been transformed through disruption. This same pattern characterizes what has happened to date with disruptive View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its country of origin and a minimum... View Details
Keywords: Dina Gerdeman
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
customers, not to mention the convenience of keeping customer information on file. While the intermediary charges a fee for its service, buyers widely perceive that the costs are borne by others, namely sellers. Sellers in turn pay the... View Details
- 01 Sep 2004
- News
American Dream
ice-cream fountain boasts a marble counter, and customers eat 100 percent buffalo burgers in a walnut-paneled dining room hung with original oil paintings by Western artists. In another part of the store, there are 1,400 historical photos... View Details
- 26 Jun 2020
- Blog Post
(PPE)ople First: Bringing Critical Personal Protective Equipment to Boston Hospitals
(HBS 2021) to raise money to purchase PPE for local Boston Hospitals. The Beginning Our initiative started in late March with an MBA student, Sophie Bai (HBS 2020), and an HBS professor, Jeff Bussgang. Having witnessed the spread of the... View Details
- 04 Oct 2016
- Blog Post
Why We Recruit: CVS Health
million patients each year, and expanding specialty pharmacy services, the company enables people, businesses and communities to manage health in more affordable and effective ways. CVS Health serves 5 million customers each day through... View Details
Keywords: Health Care
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the... View Details
Keywords: Jill Radsken
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
two-and-a-half-day simulation puts students in charge of a brewery for 7 fictitious financial quarters. Working in four- to five-person teams, players make decisions on everything for running their business: types of ingredients to use, packaging, pricing, and View Details
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
growing discrepancy (in incomes) will not fix itself, and needs yet another public/private initiative to bring our labor up to global competitiveness." John Stengrevics sounded the call for government involvement this way: Walmart's... View Details