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- All HBS Web
(1,715)
- People (1)
- News (359)
- Research (1,045)
- Multimedia (10)
- Faculty Publications (556)
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
intuition tell you? Why does lack of gender diversity hurt corporate performance? What do you think? Next Month: What Will It Take to Achieve Gender Equality in Leadership? To Read More Vivian Hunt, Dennis Layton, and Sara Prince, Why... View Details
Keywords: by James Heskett
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
think, is recognizing that global management is all about legitimizing diversity. We often talk about diversity in terms of race or gender. But it is really about a total perspective. It is about legitimizing diverse views in an organization, including those based in... View Details
Keywords: by Cynthia Churchwell
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit Power of View Details
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
management themes and maternal outcomes. Results: Proactive management of unit culture and nursing was associated with a significantly higher risk of primary cesarean delivery in low-risk patients (relative risk [RR] 1.30, 95% CI... View Details
Keywords: Sean Silverthorne
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 01 Mar 2014
- News
Generation Next
ethos of concentrated ownership—the business group over the individual stock owner. After the "Licence Raj," the period of tight government control of the private sector that ended in 1991, corporate families could finally stretch... View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
architecture to it Perform a root cause analysis Explore the value of learning from mistakes to develop a culture of innovation Term 2 Course Elective (Term 2) CLIMB features two electives: one finance elective (any course in the Finance... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
help corporations build relationships between their brands and their customers in the online marketspace. The Price Of Privacy The power of these new technologies and their ability to shadow an individual's online choices and habits are... View Details
Keywords: by Susan Young
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
relied more heavily on data and analytics; this included discovering important barriers to change that require a broader understanding of the organizational culture and incentives.” Ferreira also shared results of a survey of about 350... View Details
Keywords: by Dina Gerdeman
- Web
Judges - Alumni
expertise with a start-up owner mindset and a bias toward action and outcomes. A trusted partner and “first call” to entrepreneurs, Tina currently serves on the boards of Arrae, August, and Dae. Tina is uniquely fluent across the languages of public and private... View Details
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
paper-based advertising. Yet by 2017, Recruit was a global conglomerate with $16 billion in sales. This case examines Recruit’s unique corporate culture that helped it survive a scandal so large it became a... View Details
Keywords: Dina Gerdeman
- January 2005 (Revised July 2010)
- Case
Anne Mulcahy: Leading Xerox through the Perfect Storm (A)
By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
- 20 Sep 2011
- First Look
First Look: September 20
global cooperation, and promote cultural contact and awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence... View Details
Keywords: Sean Silverthorne
- Web
Frist Faculty Commons | About
Corporation of America (HCA) with his father, Dr. Thomas Frist Sr. (AMP, 1984), in 1968. The company went public a year later, and with the younger Frist providing leadership, first as president and subsequently as chairman, president,... View Details
- 07 Apr 2015
- News
Warrior Spirit
million of venture capital. Working with him was extraordinary: intense and energetic.” Over the next couple of years, NextDoor Networks raised nearly $38 million in venture capital investment before the dot-com bust of March 2000; by the time the business was acquired... View Details
- 01 Aug 2001
- News
Richard B. Fisher (MBA '62)
knowledge base." At HBS, Professor Warren A. Law's corporate finance course solidified Fisher's interest in the field, and a summer internship at Morgan Stanley whet the Baker Scholar's appetite to return as an associate after graduation.... View Details
- August 1993 (Revised April 1997)
- Case
Southwest Airlines: 1993 (A)
By: James L. Heskett and Roger H. Hallowell
Southwest Airlines, the only major U.S. airline to be profitable in 1992, makes a decision as to which of two new cities to open, or to add a new long-haul route. Provides windows into Southwest's strategy, operations, marketing, and culture. View Details
Keywords: Decisions; Cost Management; Profit; Marketing; Service Operations; Organizational Culture; Corporate Strategy; Expansion; Air Transportation Industry; United States
Heskett, James L., and Roger H. Hallowell. "Southwest Airlines: 1993 (A)." Harvard Business School Case 694-023, August 1993. (Revised April 1997.)
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
at the societal benefit while at the same time taking care of the individual. That in essence is what we're trying to get at. McCaffrey: In a standard marketing situation, there's usually somebody who pays for it—such as a corporate... View Details
Keywords: by Martha Lagace
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
firm." In order to test whether this was true, the researchers enlisted 94 CEOs of major Italian corporations who agreed to put their lives under the microscope for a period of a week at a time. The CEO's personal assistant was asked... View Details
Keywords: by Michael Blanding
- April 2022
- Case
Mastercard: Creating a World Beyond Cash
In late 2021, Mastercard CEO Michael Miebach and Chairman and former CEO Ajaypal “Ajay” Banga considered how Mastercard could best position itself for continued success in the years to come. Since Mastercard’s initial public offering in 2006, the company had grown and... View Details
Keywords: Technological Innovation; Leadership; Leading Change; Organizational Culture; Business Strategy; Change; Change Management; Money; Cash; Credit; Financial Institutions; Banks and Banking; Central Banking; Financial Instruments; Credit Cards; Financial Markets; Globalization; Innovation and Invention; Innovation and Management; Innovation Strategy; Leadership Style; Competitive Advantage; Corporate Strategy; Diversification; Information Technology; Banking Industry; Financial Services Industry; North and Central America; United States; New York (state, US)
Gupta, Sunil, Linda A. Hill, Julia Kelley, and Emily Tedards. "Mastercard: Creating a World Beyond Cash." Harvard Business School Case 522-001, April 2022.