Publications

April 1993 (Revised May 1994)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger

Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details

Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Consulting Industry; Consulting Industry

June 2009
Teaching Note

Infosys' Relationship Scorecard: Measuring Transformational Partnerships (TN)

By: Francisco de Asis Martinez-Jerez

Teaching Note for [109006]. View Details

Keywords: Consulting Industry; Consulting Industry; India

July 2008 (Revised December 2009)
Case

Infosys' Relationship Scorecard: Measuring Transformational Partnerships

By: Francisco de Asis Martinez-Jerez, Robert S. Kaplan and Katherine Miller

This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps... View Details

Keywords: Partners and Partnerships; Performance Evaluation; Attorney and Client Relationships; Job Cuts and Outsourcing; Balanced Scorecard; Competitive Strategy; Commercialization; Competitive Advantage; Economic Growth; Growth and Development Strategy; Consulting Industry; Consulting Industry; India

August 2004 (Revised December 2004)
Case

Keane's Acquisition of Metro Information Services (B)

By: Francisco de Asis Martinez-Jerez

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry

November 1995 (Revised August 1996)
Case

Colliers International Property Consultants, Inc.: Organizational Integration

By: Michael Y. Yoshino and Carin-Isabel Knoop

Keywords: Organizational Design; Integration; Consulting Industry; Consulting Industry

Find at Harvard

09 Jul 2014
Research & Ideas

How Business Leaders Can Strengthen American Schools

forces with the Bill and Melinda Gates Foundation and the Boston Consulting Group to determine how business leaders can partner more effectively with educators to support America's students and schools. "Study after study has shown... View Details

Keywords: by Julia Hanna; Education

12 Dec 2022
Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

Alaskan Native communities at the time. A key question that interested Alsan and the researchers at Stanford was whether the representativeness of the study mattered for actual prescribing and use of new medicines. The group consulted... View Details

Keywords: by Scott Van Voorhis; Pharmaceutical; Health

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Increasingly, the case method is being used to teach sophisticated techniques like valuation, forecasting, and competitive analysis. These techniques are essential to modern business literacy and are required for employment at investment banks, View Details

Keywords: by David A. Garvin

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details

Keywords: by Carmen Nobel; Energy; Utilities

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

do with giving them positive feedback on their work or giving them information that they need to do their work better. The third behavior is just plain recognizing people for good performance, particularly in public settings. The fourth is View Details

Keywords: Re: Teresa M. Amabile

22 Apr 2002
Research & Ideas

Work, Family, Private Life: Why Not All Three?

internal side, he said, and both of those are necessary for happiness. Platinum Standards And Sticking To Them As the third speaker, Scott W. Ventrella offered his own story to encourage members of the audience to look inside for answers. Ventrella, a Connecticut-based... View Details

Keywords: by Martha Lagace

18 Oct 2011
First Look

First Look: October 18

consistent with better audit quality from knowledge spillovers due to the joint offering of audit and consulting services. Events related to the repeal of these NAS disclosures in 1982 are associated with a small positive stock price... View Details

Keywords: Sean Silverthorne

05 Oct 2010
First Look

First Look: October 5, 2010

supplement (B):http://cb.hbsp.harvard.edu/cb/product/110030-PDF-ENG Compass Maritime Services, LLC: Valuing Ships Benjamin C. Esty and Albert SheenHarvard Business School Case 211-014 Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based... View Details

Keywords: Sean Silverthorne

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

consulting couch to the launch pad, denial is ubiquitous. You find it in individuals, in teams, in companies, in industries. Indeed, you find it in entire nations and economies. Look at the invasion of Iraq, or the dot-com bubble of the... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details