Publications

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

management level.” If only they could be heard. Often these individuals remain buried in hierarchy, impacting only their isolated areas of influence. In the working paper Organizational Toolmaking: Transformations in the Influence of Experts, Harvard View Details

Keywords: by Kim Girard; Banking

July 2007 (Revised September 2009)
Case

CEMEX (A): Building the Global Framework (1985-2004)

By: Rosabeth M. Kanter, Pamela Yatsko and Ryan Raffaelli

CEMEX grew through acquisitions from a Latin American to a global company under the leadership of a CEO who believed in the importance of a "one enterprise" culture and benchmarking against world standards. As the CEO ponders an acquisition that would double the... View Details

Keywords: Mergers and Acquisitions; Competency and Skills; Globalized Firms and Management; Growth and Development Strategy; Organizational Change and Adaptation; Integration; Latin America

25 May 2023
Blog Post

Interview Strategies to Connect with a Wider Range of Candidates

research from Harvard Business School faculty and Harvard Business Review contributors. They are designed to help organizations think through the details of their interview View Details

Keywords: All Industries

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

In the 1990s, when Harvard Business School Professor Lynn S. Paine was researching and writing about examples of corporate misconduct, she hoped more businesses would take decisive action to root out fraud... View Details

Keywords: by Dina Gerdeman

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

York and Cuba. In addition, it was not uncommon for ships to randomly carry large boxes on board, but no shipping business was dedicated to a systematic process of hauling boxed cargo. Seeing the feasibility... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

Program

Program for Leadership Development

on a higher level. This highly personalized program features two on-campus and two virtual, self-paced modules that focus on accelerating your business and your career. You will return to your organization more confident, more capable,... View Details

August 1997 (Revised July 1999)
Case

Hewlett-Packard's Santa Rosa Systems Division (B): The Second Profiling Iteration

By: Michael Beer and Gregory C. Rogers

Describes the process of transforming a recently formed division of Hewlett-Packard. View Details

Keywords: Business Divisions; Transformation; Computer Industry

January–February 2020
Article

Competing in the Age of AI

By: Marco Iansiti and Karim R. Lakhani

Today’s markets are being reshaped by a new kind of firm—one in which artificial intelligence (AI) runs the show. This cohort includes giants like Google, Facebook, and Alibaba, and growing businesses such as Wayfair and Ocado. Every time we use their services, the... View Details

Keywords: Artificial Intelligence; Algorithms; Technological Innovation; Business Model; Competition; Competitive Strategy; AI and Machine Learning

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August 1997 (Revised July 1999)
Case

Hewlett-Packard's Santa Rosa Systems Division (A): The Trials and Tribulations of a Legacy

By: Michael Beer

Describes the process of transforming a recently formed division of Hewlett-Packard. View Details

Keywords: Business Divisions; Transformation; Courts and Trials; Information Technology Industry

October 2018
Case

Phuc Huynh and Teach for Vietnam (A)

By: Leslie Perlow and Eunice Eun

This Harvard Business School case is about Harvard Kennedy School graduate, Phuc Huynh, who wants to establish Teach for Vietnam (TFV) in his home country and become an official Teach for All partner. It considers the concepts of giving back in one’s career and the... View Details

Keywords: Vietnam; Giving Back; Career Decisions; Education; Social Entrepreneurship; Personal Development and Career; Mission and Purpose; Leadership Development; Education Industry; Viet Nam; Asia

24 Jan 2017
News

How a former Clinton aide is rewriting Silicon Valley’s political playbook

05 Jul 2006
Working Paper Summaries

Why IT Matters in Midsized Firms

Keywords: by Marco Iansiti, George Favaloro, James Utzschneider & Greg Richards; Technology; Computer

24 Sep 2019
Blog Post

Launching a Career in Clean Energy

Established in 2010, the HBS Business & Environment Initiative (BEI) works to deepen understanding of the environmental challenges facing business leaders and inspire new ideas and practical, effective... View Details

14 Jun 2023
Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

help take an employee who needs to move from task mastery to the kind of transactional leadership seen in an LTL specialist. LTLs who are generalists develop by gaining an understanding of the processes and systems that drive either a... View Details

Keywords: by Hise Gibson

November 1995 (Revised February 1996)
Case

Arthur D. Little, Inc.

By: David A. Garvin and Sanjay Bhatnagar

Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and... View Details

Keywords: Management; Management Practices and Processes; Corporate Strategy; Business or Company Management

October 1988 (Revised March 1989)
Case

Florida Power Light Quality Improvement (QI) Story Exercise (A)

Florida Power and Light (FPL) has developed a widely acclaimed quality improvement program (QIP). This exercise leads the students through the process that a division of FPL utilized in an attempt to "improve service." Specifically, the process requires students to... View Details

Keywords: Quality; Service Delivery; Performance Improvement; Business Processes; Utilities Industry; Florida