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  • 19 Feb 2015
  • News

Work From a Stranger’s House

  • November 2021 (Revised March 2022)
  • Case

Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail

By: Ryan Raffaelli and Kerry Herman
The case spotlights Kwame Spearman’s career-shifting decision to leave a NYC-based consulting job to return to his hometown of Denver, Colorado, and take over an iconic independent bookstore, The Tattered Cover. The case lays out ways Spearman envisions a new approach... View Details
Keywords: Retail; Leadership; Leading Change; Competitive Strategy; Personal Development and Career; Publishing Industry; Retail Industry; United States
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  • 18 Feb 2016
  • News

The Climate Custodians

  • 06 May 2011
  • News

Bin Laden's Death An Opportunity For Unity

  • 30 Aug 2021
  • News

How The Pandemic Could Give Workers More Leverage

  • January 26, 2017
  • Article

Executives and Salespeople Are Misaligned—and the Effects Are Costly

By: Frank V. Cespedes and Christopher Wallace
This article discusses the results of a survey of senior executives, middle managers, and sales people from companies across a variety of industries. The survey focused on questions about how well their companies’ strategies informed six critical elements of their... View Details
Keywords: Business Strategy; Sales; Perception
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    Lynn S. Paine

    Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details

    • 01 Jun 2012
    • News

    Nightclubs: Getting down globally

      David A. Moss

      David Moss is the Paul Whiton Cherington Professor at Harvard Business School, where he teaches in the Business, Government, and the International Economy (BGIE) unit. He earned his B.A. from Cornell University and his Ph.D. from Yale.  In 1992-1993, he served as a... View Details

      Keywords: banking; credit card; federal government; financial services; health care; insurance industry; state government
      • January 2017 (Revised March 2017)
      • Case

      IBM Transforming, 2012–2016: Ginni Rometty Steers Watson

      By: Rosabeth Moss Kanter and Jonathan Cohen
      To transform IBM for the next technology wave, Ginni Rometty, who became CEO in 2012, led divestment of declining businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and... View Details
      Keywords: Digital; Technological Change; Artificial Intelligence; Data; IBM; Watson; Internet Of Things; Innovation and Invention; Management; Sales; Information Technology; Technological Innovation; Transformation; AI and Machine Learning
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      • 19 Apr 2019
      • News

      Tiger’s Back, and That’s Good News for Other Troubled Brands

      • Profile

      Lara Hodgson

      It seemed patently inefficient; the small businesses with a high cost of capital essentially funding the big players with all the cash. While many entrepreneurs might have been sunk by the conundrum,... View Details

        John A. Deighton

        John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

        Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services
        • 29 Jun 2013
        • News

        Hospital operators and Obamacare: Prescription for change

        • 12 Feb 2022
        • News

        The Technology That’s Helping Companies Thrive Amid the Supply-Chain Chaos

        • 08 Jun 2013
        • News

        Schumpeter: Too much of a good thing

        • 09 May 2017
        • First Look

        New Research and Ideas, May 9

        consider evolving into a chronic disease management company? Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/317007-PDF-ENG Harvard Business School Case 317-094 Sesame Workshop: Bringing Big Bird... View Details
        Keywords: Sean Silverthorne
        • June 2006 (Revised January 2007)
        • Case

        e-Types A/S

        A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design competition, but the design staff hates what they think they... View Details
        Keywords: Business Model; Mission and Purpose; Value Creation; Creativity
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        • 07 Mar 2014
        • News

        ‘My Years with General Motors’, Fifty Years On

        • 27 Oct 2015
        • Blog Post

        Alumni: Where Are They Now? Featuring Claire Friedman...

        resident, it was a big transition to move out west, but once I learned how to drive, it was smooth sailing. I spent some time at Warner Bros., working on strategy projects for the studio including a film partnership in China, and at FX... View Details
        Keywords: Entertainment / Media / Sports