Filter Results
:
(1,143)
Show Results For
-
All HBS Web
(3,526)
- People (30)
- News (1,296)
- Research (1,143)
- Events (5)
- Multimedia (10)
- Faculty Publications (165)
Show Results For
-
All HBS Web
(3,526)
- People (30)
- News (1,296)
- Research (1,143)
- Events (5)
- Multimedia (10)
- Faculty Publications (165)
Sort by
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
"People need something that gives them safety and answers to their questions." On another note, Roseanne Landay attributes the current supply of writing on leadership to the fact that during a slow...
View Details
Keywords:
by James Heskett
- 17 Nov 2003
- Research & Ideas
Lessons from a Nasty Trade Dispute
organizations and in what cases is it warranted to seek such assistance? A: One crucial, but often overlooked, issue is that managers cannot seek the support of international organizations like the WTO directly. Firms do not have standing...
View Details
Keywords:
by Cynthia Churchwell
- 17 Feb 2003
- Research & Ideas
Rating Fund Managers by the Company They Keep
Many tools for rating the performance of mutual funds and their managers rely heavily on past performance. But what about the future? Now comes a system devised by Randolph B. Cohen and Joshua D. Coval of Harvard Business School, and...
View Details
Keywords:
by Ann Cullen
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
horizontally across boundaries, without always having to rely on centralized command and a big corporate staff to make sure that the firm is integrated. Q: You point to British Petroleum as an example of a...
View Details
Keywords:
by Mallory Stark
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
School.Silverthorne: Obviously, government decisions affect businesses in many ways. What are the implications for business leaders in the U.S. of the government continuing to make decisions based on the mistakes that you discuss in...
View Details
Keywords:
Re: Max H. Bazerman
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
The CrowdStrike tech security outage in July revealed the true interdependence—and fragility—of global computer systems. Following several high-profile data breaches, policymakers are calling on businesses to do more to fix code...
View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
Should it refuse to treat the patient further because he was bad for business, even though his life depended on future treatment? (The hospital's legal team advised refusing treatment; the doctor, who was often the recipient of the...
View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
clear objective. If you don't have a good fix on your destination—be it a product or service, a strategic or competitive outcome, or anything else—you may as well not start the journey. For a lot of your work, though, this so-called...
View Details
Keywords:
by Rob Austin & Lee Devin
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Want to get a heated debate going among technologists? Ask them this question: Can the open source software movement defeat (or severely cripple) Microsoft in the marketplace? With little academic attention focused on this question,...
View Details
- 14 Nov 2016
- Op-Ed
5 Lessons I Hope Marketers Don’t Learn from Donald Trump
dreams of consumers, because a brand that’s built on such appeals will find it hard to grow to be a source of pride. Apparently misogyny, xenophobia, and contempt for the disabled have worked as customer acquisition tools for soon-to-be...
View Details
Keywords:
by John A. Deighton
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
source of much stress because they almost always have implications that ripple throughout the film and force multiple changes, as we just saw. In that postmortem, one employee recalled that John Lasseter,...
View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
According to several research studies, one of the greatest concerns of those working significant amounts of time remotely is the “out of sight, out of mind” syndrome, especially when it comes to promotions and pay increases. Although the...
View Details
Keywords:
by James Heskett
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred...
View Details
Keywords:
by James Heskett
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is impacting everyone personally and...
View Details
Keywords:
by Boris Groysberg and Robin Abrahams
- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause...
View Details
Keywords:
by Jim Heskett
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
The Harvard Business School Initiative on Social Enterprise is embarking on a new intellectual endeavor to understand a fast-changing and fertilearena — the Social Capital Markets. For years, money given to nonprofits has been thought of...
View Details
Keywords:
by Anne Kavanagh
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
primarily on its projected impact on customers but also taking into account its fit with the bank's strategy and goals and its funding requirements. In some cases, focus groups were conducted to provide a...
View Details
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
always the wrong thing to do, Gilbert noted, because your project may one day become the core business. GE, once a maker of appliances, now derives 60 percent of its revenue and 70 percent of its profit from...
View Details
Keywords:
by Sean Silverthorne
- 29 May 2001
- Research & Ideas
How Technological Disruption Changes Everything
disrupted. At a plenary session at the HBS Global Alumni Conference 2001, Christensen expanded on the work highlighted in his 1997 book, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Disruptive technologies...
View Details
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
Ping-Pong table is always welcome, but what Amabile and Kramer discovered was much simpler: People have their best days and do their best work when they are allowed to make progress. “Users tend to pick up View Details