Publications

June 2009
Teaching Note

Best Buy Co., Inc.: Customer-Centricity (TN)

By: Rajiv Lal

Teaching Note for [506055]. View Details

Keywords: Electronics Industry; United States; Canada; Mongolia

June 1997
Teaching Note

BancZero New Product Development TN

By: Marco Iansiti

Teaching Note for (9-697-044). View Details

Keywords: Banking Industry; Mexico City; United States

March 2018 (Revised April 2018)
Supplement

1366 Technologies: Scaling the Venture (B)

By: Joseph B. Lassiter III and Ramana Nanda

It was March 2018. Should proposed U.S. solar tariffs keep U.S.-based 1366 CEO Frank van Mierlo from starting up his 1st full-scale manufacturing plant overseas? View Details

Keywords: Entrepreneurship; Finance; Intellectual Property; Trade; Technology Industry; Manufacturing Industry; Energy Industry; United States; China; Korean Peninsula

June 2010
Teaching Note

Southwest Airlines: In a Different World (TN)

By: James L. Heskett and W. Earl Sasser

Teaching Note for 910419. View Details

Keywords: Competition; Price; Service Operations; Globalization; Cost vs Benefits; Air Transportation Industry; New York (state, US)

June 2011
Teaching Note

Paul Bremer at the Coalition Provisional Authority in Iraq (TN)

By: Robert Steven Kaplan

Teaching Note for 411010. View Details

Keywords: Government and Politics; Power and Influence; Civil Society or Community; War; Decisions; Iraq; District of Columbia

January 2011
Teaching Note

Neoprene (TN)

By: Tom Nicholas

Teaching Note for 810-084. View Details

Keywords: Financial Crisis; Collaborative Innovation and Invention; Sales; Production; Corporate Disclosure; Commercialization; Rubber Industry; United States; Germany; Russia

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

Entrepreneurial success may depend on more than a great idea, plenty of connections, and financial backing, new research suggests. The entrepreneur’s job security may also play a significant role. Uncertain job prospects, such as those... View Details

Keywords: by Sean Silverthorne

01 Dec 2007
News

How Business Schools Lost Their Way

creditors, the communities where the corporation does business, and society as a whole. The duties and responsibilities of the corporation to the stakeholders are expressed in various laws, regulations,... View Details

Keywords: Roger Thompson; Abraham Zaleznik; Business Schools & Computer & Management Training; Educational Services

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this... View Details

Keywords: by Jim Heskett; Health

January 1980
Supplement

General Electric vs. Westinghouse in Large Turbine Generators (C)

Supplements the (A) case. View Details

Keywords: Manufacturing Industry; United States

June 2001
Book Review

Review of Tupperware: The Promise of Plastic in 1950s America, by Alison J. Clarke

By: Nancy F. Koehn

Keywords: Consumer Products Industry; United States

Find at Harvard

April 1979 (Revised October 1983)
Case

U.S. Securities Industry in 1979

Keywords: Competitive Strategy; Financial Services Industry; United States

Find at Harvard

February 1978
Supplement

Sierra Log Homes, Inc. (B5)

Supplements the (A) case. View Details

Keywords: Construction Industry; United States

February 1978
Supplement

Sierra Log Homes, Inc. (B2)

Supplements the (A) case. View Details

Keywords: Construction Industry; United States

January 1992
Teaching Note

Continental Carriers, Inc. (TN)

By: W. Carl Kester

Teaching Note for (9-291-080). View Details

Keywords: Transportation Industry; United States

March–April 1996
Article

U.S. Competitiveness: 'Resurgence' versus Reality

By: R. H. Hayes

Keywords: Competition; United States

Find at Harvard

August 1, 2022
Article

The Supply Chain, Explained

By: Willy C. Shih

Why have supply chains been such a mess? For starters, there are a lot more layers than you think. This article describes some common features of supply chains that help the reader to understand how things could have gone so far off track during the pandemic. View Details

Keywords: COVID-19 Pandemic; Supply Chain; Manufacturing Industry; United States