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  • 17 Sep 2009
  • News

Special Award from the Institute for Public Relations

  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

“As I hung up the phone, I began to wonder whether it was déjà vu or whether things really have changed.” Then recently, within hours of one another, I had two similarly contrasting experiences. It happened while I was in California View Details
Keywords: by James Heskett

    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • Article

    Update on E-liability Accounting

    By: Robert Kaplan, Karthik Ramanna and Piyush Jha
    Since publication of the original E-liability carbon accounting paper (HBR, Nov 2021), we created the E-liability Institute to help companies, governments, and nonprofits implement the method. The Institute’s mission is to test and validate the method, and develop... View Details
    Keywords: Decarbonization; Carbon Footprint; Supply Chain; Environmental Sustainability; Environmental Accounting
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    • 15 Jul 2014
    • First Look

    First Look: July 15

      Publications August 2013 Strategic Entrepreneurship Journal Business Model Evaluation: Quantifying Walmart's Sources of Advantage By: Brea-Solís, Humberto, Ramon Casadesus-Masanell, and Emili Grifell-Tatjé Abstract—We View Details
    Keywords: Carmen Nobel
    • April 1993 (Revised June 1993)
    • Case

    Northern Telecom (B): The Norstar Launch

    By: Robert J. Dolan
    Northern Telecom has spent $50 million to develop a new family of telephone systems for small businesses. The investment proposal was justified on the basis of appreciable market share impact. Now, the project team must develop the appropriate supporting marketing... View Details
    Keywords: Communication Technology; Investment; Product Launch; Product Development; Telecommunications Industry; Canada; United States
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    • 09 Dec 2014
    • Working Paper Summaries

    Does Management Matter in Schools?

    Keywords: by Nicholas Bloom, Renata Lemos, Raffaella Sadun & John Van Reenen; Education
    • March 1994 (Revised December 1998)
    • Background Note

    Managing Your Career

    By: Linda A. Hill
    Designed to serve as background reading for the "Managing Your Career" module of the second-year MBA elective Power and Influence. Describes the way in which managers learn and develop through on-the-job experience. Outlines a model for launching a "success syndrome"... View Details
    Keywords: Personal Development and Career
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    • June 2016
    • Case

    Alnylam: Building a Biotechnology Powerhouse

    By: Kevin Schulman
    Alnylam is an early stage biomedical technology focused on commercial development of a novel technology platform, siRNA. This technology offered promise to treat rare genetic disorders that could not be treated with other technologies. Alnlyam's development entailed... View Details
    Keywords: Technological Innovation; Commercialization; Health Disorders; Intellectual Property; Biotechnology Industry
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    • June 2013
    • Case

    The World Economic Forum's Global Leadership Fellows Program

    By: Rakesh Khurana and Eric Baldwin
    This case examines a distinctive leadership development program within the World Economic Forum. The program, born out of the conviction that the complexity of global challenges at the beginning of the 21st century required a new generation of global leaders, recruited... View Details
    Keywords: Organizational Behavior; Leadership Skills; Training; Global Organizations; Global Leadership; World Economic Forum; Globalization; Leadership; Leadership Development; Leadership Style; Leading Change
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    • 2013
    • Tool

    Harvard Business Review's Go to Market Tools: Market Sizing

    By: Jill Avery and Thomas Steenburgh
    Market size matters. On the hook to launch your division's next great product or service? Need to convince higher ups that your product will fit that gaping revenue hole—and is worth the team's scarce marketing and product development resources? You need hard data to... View Details
    Keywords: Quantitative Analysis; Tools; Go To Market Strategy; Marketing Strategy; Marketing
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    • 25 Apr 2019
    • Research & Ideas

    Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

    hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t... View Details
    Keywords: by Danielle Kost
    • 24 Feb 2014
    • Research & Ideas

    Uncovering Racial Discrimination in the ‘Sharing Economy’

    apartment, a car, a boat—now has an easy way to advertise and share it. And anyone with the time and skills—driving, running errands—can find customers who need these services.... View Details
    Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
    • 2021
    • Chapter

    Digital Infrastructure

    By: Shane Greenstein
    What determines the supply of innovative digital infrastructure and how does variance in supply shape the performance of digital services? The essay reviews research into the economic impact of deployment, innovation, and adoption of digital infrastructure. It... View Details
    Keywords: Information Technology; Infrastructure; Economics; Policy; Research; Analysis; United States
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    • February 2018
    • Article

    Retention Futility: Targeting High-Risk Customers Might Be Ineffective.

    By: Eva Ascarza
    Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models... View Details
    Keywords: Retention/churn; Proactive Churn Management; Field Experiments; Heterogeneous Treatment Effect; Machine Learning; Customer Relationship Management; Risk Management
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    • Research Summary

    Overview

    By: John C. Mulliken
    My research involves climate strategy, climate finance, and building climate technology ventures. View Details
    Keywords: Climate; Climate Risk; Climate Finance; Governance; Climate Change; Strategy; Retail Industry
    • April 13, 2021
    • Article

    Misinformation about Science in the Public Sphere

    By: Dietram A. Scheufele, Andrew J. Hoffman, Liz Neely and Czerne M. Reid
    This is an introduction to a special issue on a colloquium of the National Academies of Sciences, Engineering, and Medicine titled, “Advancing the science and practice of science communication: Misinformation about science in the public sphere.” This event was the... View Details
    Keywords: Knowledge Dissemination; Communication Strategy; Science; Information
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    • 16 Feb 2004
    • Research & Ideas

    HBS Center Focuses on Europe

    via e-mail with Executive Director Vincent Dessain (HBS MBA '87), and Research Associate Anders Sjöman. The School's five centers are charged with supporting the research needs... View Details
    Keywords: by Cynthia Churchwell
    • 21 Jan 2014
    • First Look

    First Look: January 21

    avoid information about their relative ability. August 2013 NBER Volume on African Economic Successes Evaluating the Effects of Large Scale Health Interventions in Developing Countries: The Zambian Malaria Initiative By: Ashraf, Nava,... View Details
    Keywords: Sean Silverthorne
    • 24 Jan 2012
    • First Look

    First Look: Jan. 24

    prior industries: photography, consumer electronics, and computers. By 2004, several features had emerged as a dominant design; however, the timing and rate of adoption varied by prior industry. This study... View Details
    Keywords: Sean Silverthorne