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  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

strategy necessary for people to begin the hard work of extracting that wedge. This book helps readers become aware when wedging is happening to them, illustrates what wedging tactics look like, and provides alternative ways to think... View Details
  • January 2021 (Revised March 2021)
  • Case

Juno (A): Leveraging Student Power

By: Joshua Schwartzstein, Kathleen L. McGinn and Amy Klopfenstein
In March 2020, Chris Abkarians and Nikhil Agarwal were in the midst of preparing the annual auction for their student loan assistance startup, Juno. Both current MBA students at Harvard Business School, the duo founded Juno in 2018 to leverage student bargaining power... View Details
Keywords: Decision Making; Decision Choices and Conditions; Decisions; Cost vs Benefits; Education; Higher Education; Finance; Borrowing and Debt; Strategy; Adaptation; Alignment; Negotiation; Agreements and Arrangements; Negotiation Participants; Negotiation Process; Negotiation Tactics; Negotiation Deal; Negotiation Offer; Negotiation Types; Financial Services Industry; Education Industry; North and Central America; United States; Massachusetts; Boston
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  • 09 Jul 2001
  • Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

to pressure firms to be more responsive to social problems. Examples range from TIAA-CREF's board diversity initiatives (Carleton, Nelson & Weisbach, 1998), to the Interfaith Center on Corporate Responsibility's (ICCR) tactic of... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

about. Even if the existing channel were an opportunistic selection, over a period of time it is entirely possible to hone one's channels to keep up with industry changes. Q: You devote a fair amount of space in the book to considering the impact of the Internet on... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2004
  • News

New Horizons for Iraq

To reach, and return from, Iraq requires several mid-air refuelings. We use classic strike tactics to blind the enemy. Loaded with six thousand pounds of bombs, we take out their radar, communications, command headquarters, and missile... View Details
Keywords: Garry Emmons; James E. Aisner; Julia Hanna; National Security and International Affairs; Government
  • 15 Aug 2019
  • Blog Post

The Social Enterprise Initiative at HBS

on to some of the reflection tactics and essays we had in school. You want to learn from all the risks you’re taking.   After business school, I decided to double down on impact investing and took on an HBS Leadership Fellow role working... View Details
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

this way, maintain John Kotter and Lorne Whitehead. In Buy-In, they reveal how to win the support your idea needs to deliver valuable results. The key? Understand the generic attack strategies that naysayers and obfuscators deploy time and time again. Then engage these... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

communicating mutual expectations, and tactics for negotiating priorities. Thought provoking and practical, Managing Your Boss enables you to lay the groundwork for one of the most crucial working relationships you'll have in your career.... View Details
Keywords: Martha Lagace
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

and what it takes for effective decision-making in an ethical dilemma. This guide for resolving an ethical dilemma offers a step-by-step resolution framework and a tactical approach. Leading in the Digital World: How to Foster Creativity,... View Details
  • 21 May 2018
  • News

Community Partners Delivers “Expert Goodness” to the Bay Area

goal was to drive practical and tactical conversation about what women should know and do when faced with #MeToo-type issues in the workplace,” she says. “So we structured the discussion using three possible scenarios that the panel then... View Details
Keywords: Margie Kelley
  • 23 Jan 2019
  • News

The Promise of Personalized Medicine

so what is the mission? What is the tactical plan to get this done? It’s in four phases. The first phase is the analytical phase. This is where we take a blood sample, a muscle biopsy from my brother to dive into the details of what is... View Details
  • 12 Jul 2016
  • First Look

July 12, 2016

on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing information yourself. Ask the right... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2016
  • First Look

April 12, 2016

consensus on best practices. They suggest six overall goals for a strategic exit interview process and describe tactics and techniques to make it successful. Among their recommendations: Have interviews conducted by second- or third-line... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy must address the interests of all... View Details
Keywords: Sean Silverthorne
  • Blog

Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

how we will begin the strategic planning process for the School. We're planning a climate assessment—collecting community-wide data on how people are experiencing HBS, as a baseline for thinking about prioritizing and creating strategies and View Details
  • 18 Mar 2014
  • First Look

First Look: March 18

formulate a strategy and tactics to deal with the impending initiative by the SEIU, the fastest growing union in the United States with 2.1 million members and a huge organizing budget. The union will likely seek the hospital's agreement... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2014
  • First Look

First Look: February 4

access or heightened inspiration for women entrepreneurs. Publisher's link: http://www.people.hbs.edu/wkerr/GKO_ReservationsEntry.pdf August 2013 Journal of Economic Perspectives Shifts in U.S. Federal Reserve Goals and Tactics for... View Details
Keywords: Sean Silverthlorne
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

The model suggests that the more forward-looking buyers are, the more advantageous it is to use fear, uncertainty, and doubt (FUD) tactics to drive the competing system out. Consider SCO, a small "vulture" firm that had bought... View Details
Keywords: by Sean Silverthorne; Technology
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • Web

Print View - Course Catalog

most difficult negotiations. As chair of the Great Negotiators Award program and co-chair of the American Secretaries of State initiative, I am deeply involved in a multi-year project to systematically distill the strategies and tactics... View Details