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  • All HBS Web  (1,371)
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  • July 2007 (Revised April 2008)
  • Case

Secom: Managing Information Security in a Risky World

By: F. Warren McFarlan, Robert D. Austin, Junko Usuba and Masako Egawa
Examines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product line they should acquire from the largest security... View Details
Keywords: Information Management; Internet and the Web; Information Technology; Safety; Operations; Information Technology Industry; Service Industry; Japan
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McFarlan, F. Warren, Robert D. Austin, Junko Usuba, and Masako Egawa. "Secom: Managing Information Security in a Risky World." Harvard Business School Case 308-015, July 2007. (Revised April 2008.)
  • January 1991 (Revised March 1991)
  • Case

Responsible Care

By: George C. Lodge and Jeffrey F. Rayport
Describes a 1989 initiative of the Chemical Manufacturer's Association (CMA) to secure chemical industry support for and implementation of a series of codes of conduct in the field of environmental health and safety. Called "Responsible Care", the program makes... View Details
Keywords: Business and Government Relations; Fairness; Ethics; Environmental Sustainability; Safety; Chemical Industry
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Lodge, George C., and Jeffrey F. Rayport. "Responsible Care." Harvard Business School Case 391-135, January 1991. (Revised March 1991.)

    Paul H. O'Neill

    Not only did O'Neill lead Alcoa to become the world's largest aluminum conglomerate, he gave the company a solid image of integrity, emphasizing life-long learning by all employees, and making occupational safety and environmental... View Details
    Keywords: Metals
    • 07 Jul 2023
    • Blog Post

    Fostering Candor in Teams and Organizations

    safety as “a climate in which people are comfortable expressing and being themselves.” In practice, this looks like creating a work environment in which employees feel secure in speaking their minds without fear of retribution or... View Details
    Keywords: All Industries
    • 01 Sep 2012
    • News

    Faculty Research Online

    OSHA Inspections: Protecting Employees or Killing Jobs? As the federal agency responsible for enforcing workplace safety, the Occupational Safety and Health Administration is often at the center of controversy. Associate Professor Michael... View Details
    Keywords: Professor Kash Rangan; Professor Michael W. Toffel; Colleges, Universities, and Professional Schools; Educational Services

      William A. Patterson

      Patterson consolidated four smaller airlines to form United Airlines, and subsequently used United to propel forward many safety initiatives in the airline industry, such as lights for night flying and two-way air-ground telephones. The... View Details
      Keywords: Transportation
      • 19 Dec 2018
      • Sharpening Your Skills

      New Year, New Habits

      number of actions that build society. The following studies reveal proven methods of encouraging healthy eating and exercise. A Simple Way for Restaurant Inspectors to Improve Food Safety Basic tweaks to the schedules of food View Details
      Keywords: by Sean Silverthorne
      • Article

      Ushering in Safe, Effective, Secure, and Ethical Medicine in the Digital Era

      By: William J. Gordon, Andrea Coravos and Ariel Dora Stern
      From clinical trials to care delivery, advanced, digitally enabled technologies and analytics offer new approaches to how we think about medicine, health, and biology. The COVID-19 pandemic has accelerated this conversation, and forced a roadmap, once measured in years... View Details
      Keywords: Digital Medicine; Health Care and Treatment; Technological Innovation; Safety; Ethics
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      Gordon, William J., Andrea Coravos, and Ariel Dora Stern. "Ushering in Safe, Effective, Secure, and Ethical Medicine in the Digital Era." npj Digital Medicine 4, no. 56 (2021).
      • June 24, 2020
      • Article

      Wolfgang Puck on Leading His Restaurants Through the Pandemic

      By: Boris Groysberg
      Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details
      Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety
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      Groysberg, Boris. "Wolfgang Puck on Leading His Restaurants Through the Pandemic." Harvard Business Review (website) (June 24, 2020).
      • October 2013 (Revised May 2016)
      • Case

      Ilva Steel Taranto: Providing and Polluting (A)

      By: Lena G. Goldberg, Vincent Dessain, Ottavia Pesce and Karol Misztal
      Nearly 27,000 people depended on Ilva Steel Taranto, the largest steel-making plant in Europe, for their livelihoods, but the plant's pollution fouled the environment and increased the incidence of tumors, respiratory illnesses, and deaths. In July 2012, faced with a... View Details
      Keywords: Safety; Pollutants; Business Exit or Shutdown; Health; Decision Making; Steel Industry; Europe
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      Goldberg, Lena G., Vincent Dessain, Ottavia Pesce, and Karol Misztal. "Ilva Steel Taranto: Providing and Polluting (A)." Harvard Business School Case 314-045, October 2013. (Revised May 2016.)
      • February 1992 (Revised September 2003)
      • Supplement

      Beech-Nut Nutrition Corporation (A-2)

      By: Lynn S. Paine, Bronwyn Halliday and Michael Santoro
      Beech-Nut's CEO must decide what to do. Asks students to consider how much evidence of impurity should be enough to trigger management's acknowledgment of a problem. What are the cognitive and attitudinal factors and pressures that lead people to persist in beliefs... View Details
      Keywords: Safety; Risk Management; Attitudes; Nutrition; Cognition and Thinking; Food and Beverage Industry
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      Paine, Lynn S., Bronwyn Halliday, and Michael Santoro. "Beech-Nut Nutrition Corporation (A-2)." Harvard Business School Supplement 392-085, February 1992. (Revised September 2003.)
      • Web

      Online Dynamic Teaming Course | HBS Online

      dynamic teaming is and its importance Build skills to create psychological safety and foster inclusion Recognize and address unconscious, implicit, and affinity bias Improve team decision-making and communication through tested tools... View Details

        William P. Lear

        the eight-track stereo cartridge. Lear’s most impressive inventions were in the field of aviation where he virtually established the market for small executive jets. His development of the autopilot function for both small and large jets has been heralded as a major... View Details
        Keywords: Automotive & Aerospace

          Peter F. Hurst

          In 1940, Hurst, an engineer by training, invented two new products that were critical to the growing aviation industry – detachable, reusable hose fittings and self-sealing couplings. As aviation took hold during World War II, these View Details
          Keywords: Fabricated Goods
          • 23 Mar 2020
          • Research & Ideas

          Product Disasters Can Be Fertile Ground for Innovation

          to answer: Would negative publicity from the accident affect future innovation in that segment of the medical device industry? Would people’s perception of safety issues reduce demand for products using radiation? Do accidents chill... View Details
          Keywords: by Michael Blanding; Health; Medical Devices & Supplies
          • 2021
          • Article

          Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services

          By: Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain and Yunhan Xu
          This paper analyzes the extent to which the Internet’s global domain name resolution (DNS) system has preserved its distributed resilience given the rise of cloud-based hosting and infrastructure. We explore trends in the concentration of the DNS space since at least... View Details
          Keywords: Domain Name System; Resilience; Entropy; Internet and the Web; Infrastructure; Performance Effectiveness; Safety; Cybersecurity
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          Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain, and Yunhan Xu. "Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services." Journal of Quantitative Description: Digital Media 1 (2021).
          • August 2017
          • Case

          Infection Control at Massachusetts General Hospital (Abridged)

          By: Robert S. Huckman and Nikolaos Trichakis
          The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
          Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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          Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital (Abridged)." Harvard Business School Case 618-018, August 2017.
          • Web

          2.3.7 Physical Violence | MBA

          2.3.7 Physical Violence HBS strives to maintain a safe and secure environment for all members of the community and thus does not tolerate physical violence or threats of physical violence. Students are expected to avoid all physical conflicts, confrontations and... View Details

            Edward R. Stettinius

            however, is most known for denouncing Diamond Match’s patent rights to the first nonpoisonous match making process, promoting safety by allowing the industry to have full access to the new technique. View Details
            Keywords: Fabricated Goods
            • 2025
            • Working Paper

            Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

            By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
            Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
            Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
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            Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)
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