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  • 12 Nov 2013
  • First Look

First Look: November 12

observers. We identify boundary conditions and demonstrate that the positive inferences disappear when the observer is unfamiliar with the environment, when the nonconforming behavior is depicted as unintentional, and in the absence of... View Details
Keywords: Sean Silverthorne
  • 01 Jun 1999
  • News

Allison Hughes

Roberto Mignone (MBA '96). She also received first-year honors, was chosen by HBS professor Linda Hill to lead the exam review on Leadership and Organizational Behavior for the September cohort, and was... View Details
Keywords: Charlie Hogg
  • 02 Mar 2010
  • First Look

First Look: March 2

research on complex organizations. Yet, the behaviors of top executives are frequently featured as an important determinant in historical treatments of strategic change inside large firms. Theories of View Details
Keywords: Martha Lagace
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to... View Details
Keywords: by Scott Van Voorhis
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

their own organizations." Other lessons include the importance of getting the organizational culture right, and the need to pull multiple levers when pursuing integration. "There is an View Details
Keywords: by Sean Silverthorne; Publishing
  • 01 Oct 2013
  • First Look

First Look: October 1

  Publications August 2013 Journal of Economic Behavior & Organization Religion, Politician Identity and Development Outcomes: Evidence from India By: Bhalotra, Sonia, Guilhem Cassan, Irma Clots-Figueras, and Lakshmi Iyer... View Details
Keywords: Sean Silverthorne
  • Web

General Management Curriculum - Faculty & Research

(also listed under Business, Government & the International Economy) Hakeem I. Belo-Osagie Fall 2025 Q1Q2 3.0 Doctoral Programs Faculty from the General Management unit work with students across several doctoral programs. Detailed curriculum information for each... View Details

    Crystal Guo

    Crystal Guo is a doctoral student in the Health Policy Management PhD program at Harvard. Prior to pursuing her PhD, Crystal received her B.A. in English and Economics from the University of California, Berkeley in 2019 and completed her Health Policy and Management,... View Details
    Keywords: health care
    • Web

    Tsedal Neeley | About

    Tsedal Neeley Senior Associate Dean for Faculty Development and Research Unit Organizational Behavior Contact Phone Bio Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior... View Details
    • 17 Aug 2010
    • First Look

    First Look: August 17

    display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above brand managers in the firm. These findings are consistent... View Details
    Keywords: Martha Lagace
    • 20 Jan 2023
    • Blog Post

    The Importance of Mentorship: A Conversation With Professor Ting Zhang

    Ting Zhang is an Assistant Professor of Business Administration and Hellman Faculty Fellow in the Organizational Behavior Unit at Harvard Business School, where she teaches the Leadership and View Details
    • March 2016 (Revised May 2018)
    • Case

    Reinventing Best Buy

    By: John R. Wells and Gabriel Ellsworth
    On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
    Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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    • 11 Jan 2022
    • Research & Ideas

    Feeling Seen: What to Say When Your Employees Are Not OK

    verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal Trust, was recently published in... View Details
    Keywords: by Pamela Reynolds
    • Web

    Seminars & Conferences - Faculty & Research

    Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center... View Details
    • 18 Sep 2018
    • First Look

    New Research and Ideas, September 18, 2018

    under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
    Keywords: Dina Gerdeman
    • 25 Apr 2017
    • First Look

    First Look at New Research, April 25

    as a separate marketplace, because each has its own legal requirements, cultural traditions, and business methods, and most have their own currencies. The dramatic changes in strategic thinking and organizational relationships have made... View Details
    Keywords: Sean Silverthorne
    • 14 Oct 2021
    • In Practice

    Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

    (@lramarajan98) is the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Prithwiraj Choudhury: Do you... View Details
    Keywords: by Kristen Senz
    • 29 Mar 2016
    • First Look

    March 29, 2016

    nature of strategy, organizational design, and leadership. Management: An Integrated Approach is the only introductory management text on the market to address this challenge by taking an integrated and holistic approach to management, as... View Details
    Keywords: Sean Silverthorne
    • 19 Jan 2024
    • News

    The Values and Virtues of a Quick Fix

    organizational behaviors at the time is that people would often email each other about each other in the middle of meetings. DM: Wow. AM: Which is a very efficient way to destroy trust in a room. And so we... View Details
    • 05 Aug 2015
    • Research & Ideas

    How Hormones Foretell Whether People Will Cheat

    of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news is that corporate cultures and... View Details
    Keywords: by Carmen Nobel