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(2,673)
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- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
Institute, which advises managers in the public, private, and nonprofit sectors, says that as organizations increasingly ask customers to play a more active role in transactions, saving money shouldn't be the sole guiding force.... View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
dynamics include the founding team in an entrepreneurial venture, a research group comprising physicians and scientists, a financial services team evaluating a possible deal, a governing board for a nonprofit organization, and a corporate... View Details
Keywords: by Sarah Jane Gilbert
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
Next Campaign Describes how a former public official became an advocate who started a nonprofit organization after losing her campaign for governor. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/308040 Harvard Business... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- First Look
December 15, 2015
audience. The case features a multimedia format of audio and video clips in order to engage students directly with JALC protagonists and with jazz music—the real protagonist of the case. The case is ideal for a first year marketing course and is also suitable for... View Details
Keywords: Carmen Nobel
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Aalborg University, 2007 Abstract This paper explores the linkages between information systems and accountability in nongovernmental and nonprofit organizations (NGOs). The information systems in four NGOs are introduced: two Indian NGOs... View Details
Keywords: Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
make their mission-driven product a reality. The case explores the co-founders' decision to pursue either a for-profit or nonprofit structure and their strategy for scaling their product, Teach to One. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 08 Dec 2015
- First Look
December 8, 2015
managers contemplating the use of performance goals or targets within nonprofit organizations, our results suggest careful consideration about the extent to which they may render other incentives less effective. Download working paper:... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
capital commitment. Purchase this case: http://hbr.org/product/residencial-los-andes/an/213074-PDF-ENG Harvard Business School Case 814-043 Endeavor: Miami Heats Up Endeavor Global was a nonprofit that for 15 years had worked to nurture... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
co-founder and CEO of the Rise Fund, has partnered with The Bridgespan Group, a nonprofit consultancy, to develop an evidence-based methodology for quantifying the impact of prospective Rise investments. Together, they have come up with a... View Details
Keywords: Dina Gerdeman
- 08 Feb 2011
- First Look
First Look: Feb. 8
between nongovernmental organizations (NGOs) and government agencies have been variously described in the nonprofit literature as cooperative, complementary, adversarial, confrontational, or even co-optive. But how do NGO-government... View Details
Keywords: Sean Silverthorne