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- All HBS Web
(4,249)
- People (33)
- News (1,337)
- Research (1,727)
- Events (12)
- Multimedia (14)
- Faculty Publications (857)
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- 06 Nov 2012
- First Look
First Look: November 6
in the very early phases of a new industry. We identify two distinct essential journeys that enabled the company to grow: an internal journey focused on developing and refining a business model and an external journey focused on... View Details
Keywords: Sean Silverthorne
- February 2017
- Teaching Note
The Tate's Digital Transformation
By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
- 2000
- Article
Georgia Regional Transportation Authority: A Case Study of an Innovative Regional Planning Institution
By: Brian Trelstad
The Georgia Regional Transportation Authority (GRTA), a new regional planning institution, is a governor-appointed body of 15 regional leaders with broad authority over land use and transportation planning throughout the state. Created in the summer of 1999, GRTA... View Details
Trelstad, Brian. "Georgia Regional Transportation Authority: A Case Study of an Innovative Regional Planning Institution." Berkeley Planning Journal 14 (2000): 23–45.
- 16 Mar 2015
- Research & Ideas
Advice on Advice
article in Harvard Business Review, The Art of Giving and Receiving Advice, which is based on research and discussions with advice experts. The advice give-and-take is not always easy to pull off. Both the advice-giver and the receiver are prone to common missteps that... View Details
Keywords: by Dina Gerdeman
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
top down." But really, marketing is the wrong word for this. We're not marketing anything to the poor. We're not convincing them that they should move away from this place so we can build a dam. It's not propaganda. It's not View Details
Keywords: by Martha Lagace
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
of the process of reducing trade barriers and a limitation on it. The European Economic Community (later known as the EC, and, from 1993, the European Union) was formed in 1957, and initially consisted of six Western European countries.... View Details
Keywords: by Geoffrey Jones
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
Workers test the NASA-engineered capsule used to lift trapped miners to the surface. Hugo Infante/Government of Chile via Wikimedia Commons (Editor's Note: Amy Edmondson advises managers to think of teams as a verb, "teaming," which means to proactively build and View Details
- March 2001 (Revised September 2005)
- Case
Madison Avenue: Digital Media Services (C)
By July 2000, Madison Avenue had experienced extraordinary growth in sales, employees, clients, and service offerings. From late 1999 to July 2000, the company had taken several initiatives to redesign its internal processes so that the firm could continue to grow,... View Details
Keywords: Service Operations; Digital Marketing; Product Development; Growth and Development Strategy; Advertising Industry
Spear, Steven J., and Anne Karshis. "Madison Avenue: Digital Media Services (C)." Harvard Business School Case 601-077, March 2001. (Revised September 2005.)
- 30 Oct 2017
- Research & Ideas
Asking Questions Can Get You a Better Job or a Second Date
Source: FangXiaNuo New research suggests that people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates. “Compared to those who do not ask many questions, people who do are better liked and learn... View Details
Keywords: by Rachel Layne
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary care for its patients--specifically those who visited the... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some... View Details
Keywords: by Carmen Nobel
- 22 Mar 2016
- First Look
March 22, 2016
to discuss Jibo's business development strategy and considered how best to engage with the developer community to expand Jibo's portfolio of capabilities. How could the team... View Details
Keywords: Sean Silverthorne
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the... View Details
Keywords: by Danielle Kost
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
Groysberg says: Companies should realize there are a lot of talented people out there without college degrees who nevertheless have developed and honed their technology, lab, sales, leadership, and other skills via the military,... View Details
Keywords: by Jay Fitzgerald
- 23 Mar 2011
- Research & Ideas
China’s 60-Year Road from Revolution to World Power
strategy and detail, much of Communist China's first Five-Year Plan had been on Nationalist China's drawing boards. “In the first half of the twentieth century, China developed one of the more dynamic systems of higher education in the... View Details
Keywords: by William C. Kirby
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
the local N.A.A.C.P. chapter, pastors, and elected officials. The letter indicated that Cuomo “will take personal responsibility for the project’s state approval,” and that Mayor Bill de Blasio “will work together with the governor to manage the View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., View Details
Keywords: Martha Lagace
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
observe things, then question why. If you want to be an innovative person, when you see things, you have to pay attention and then wonder why. A good illustration of observing and questioning is Scott Cook (MBA 1976) and QuickBooks. By observing and questioning, he... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing, and other spruce-ups revitalize communities by attracting... View Details
Keywords: by Dina Gerdeman