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  • May 1998 (Revised October 2001)
  • Case

Taco Bell Inc. (1983-1994)

By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong
Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details
Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Service Industry; Mexico
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Applegate, Lynda M., Leonard A. Schlesinger, and Dave DeLong. "Taco Bell Inc. (1983-1994)." Harvard Business School Case 398-129, May 1998. (Revised October 2001.)
  • 12 Apr 2013
  • News

It’s just the gravy

  • 08 Feb 2017
  • News

How Immigrants Changed the Geography of Innovation

  • November 2013 (Revised January 2015)
  • Case

Obamacare

By: Matthew Weinzierl and Katrina Flanagan
One vote in June, 2012, decided the fate of President Barack Obama's crowning first-term achievement: universal health insurance. Chief Justice John Roberts of the U.S. Supreme Court cast the deciding vote to uphold the keystone of the reform: the mandate to purchase... View Details
Keywords: Universal Health Insurance; Adverse Selection; Leviathan; Courts and Trials; Judgments; Insurance; Health Care and Treatment; Government and Politics; Insurance Industry; Public Administration Industry; Health Industry; United States
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Weinzierl, Matthew, and Katrina Flanagan. "Obamacare." Harvard Business School Case 714-029, November 2013. (Revised January 2015.)
  • 15 Nov 2001
  • Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

booms, we have seen the impositions of tougher standards by venture capitalists when examining whether to fund or refinance companies, a decrease in the valuations assigned to these firms, and a slowing of the frenetic pace of investment.... View Details
Keywords: by Carol Elsen; Financial Services
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

of one of the keys to leadership: the notion of accountability. Badaracco, the school's John Shad Professor of Business Ethics, uses the novel as part of his course called The Moral Leader, an unusual course for MBA students in which... View Details
Keywords: by Martha Lagace
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

paper details the results of nine studies showing that advisors not only get offended when their guidance is disregarded, but they may punish those colleagues by denigrating them, distancing themselves—and in some cases, even severing the... View Details
Keywords: by Dina Gerdeman
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

good at associational thinking, or simply associating. They make connections between seemingly unrelated problems and ideas and synthesize new ideas. I would frame associational thinking by asking this question: Has somebody else in the... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

Investment Behavior of Public and Private Firms," written by Farre-Mensa with New York University's John Asker and Alexander Ljungqvist, details how and why public and private companies differ when it... View Details
Keywords: by Maggie Starvish
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

By the end of the second spin-off regime, Xerox's position in the copier market had begun to improve. While its share of the market would never return to 80 percent levels, Xerox was able to regain more than ten market share points,... View Details
Keywords: by Henry Chesbrough
  • 09 Jan 2014
  • Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

instead, that economic activity could be greatly affected by policy gained prestige. Thus, even while Fisher sunk into poverty, his econometric ideas were gaining strength. Of course, the most popular economist of the 1930s became View Details
Keywords: by Sean Silverthorne
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

Harvard University's John F. Kennedy School of Government, who moderated the discussion. He invited the panelists to discuss how they have the courage to maintain their openness or naiveté when so many people around them look to them to... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

Corporate Brands Crossing Borders In the second presentation of the Global Brands session, HBS professor Douglas Holt described a work in progress that he is conducting with HBS professor John Quelch and Earl Taylor of Research... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

began to appear in the 1990s, with French historian Laurence Fontaine's Histoire du colportage en Europe: XVe-XIXe siècle, a work translated into English and published by Duke University Press as History of Pedlars in Europe in 1996. This... View Details
Keywords: by Sean Silverthorne; Retail
  • 26 May 2015
  • Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

smarter trades, according to the findings of a study by Soltes, an assistant professor at HBS, and David Solomon, a professor at the USC Marshall School of Business. To conduct the research, the duo obtained investor meeting records from... View Details
Keywords: by Carmen Nobel
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

of the many immigrant policymakers who played a part in establishing the foundational financial system of this country, along with Robert Morris [England], Haym Solomon [Poland], Alexander James Dallas [Jamaica], Stephen Girard [France] and View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

independent developers to build new features. The cell phone has become a lucrative platform for more than handset makers—also in on the party are makers of digital cameras, music services, and organizer software. Not only are existing industries being transformed and... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

many U.S. airlines, the debt owed to customers in the form of miles is a value significantly larger than the airlines' market capitalization. This is simply not sustainable. Airlines have already reduced the value of miles by making seats... View Details
Keywords: by Martha Lagace
  • 31 May 2016
  • First Look

May 31, 2016

have a higher probability of walking by the clinic for reasons other than vaccination. Method: We obtained data from an employer with a free workplace influenza vaccination clinic. Using each employee’s building entry/exit swipe card... View Details
Keywords: Sean Silverthorne
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