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  • All HBS Web  (2,360)
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    • News  (996)
    • Research  (849)
    • Events  (13)
    • Multimedia  (45)
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  • 13 Jun 2014
  • Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

tournament will garner 770 billion minutes of attention. The fact that most will view the matches as they are played makes the tournament even more valuable to advertisers—a key principle of "Attention Economics," which focuses on what has become a scarce... View Details
Keywords: by Thales Teixeira; Sports
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

venture. (The researchers corrected for age in their analysis.) Lee and Battilana explain this finding by pointing out that as people stay in a certain type of organization for a number of years, they may become more rigid in their modes... View Details
Keywords: by Michael Blanding
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

must get out and meet customers on their home turf—in their homes, on job sites, in their offices. Here the CEO has to set an example. AG Lafley, CEO of Procter & Gamble, reinstituted consumer home visits and store visits for himself... View Details
Keywords: by John Quelch
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

generational thing, that as our Internet generation ages into mid-life, "we will slow down." Will we? For example, will we be able to suppress annoyance when someone writes us a letter, to which one must reply in kind, rather... View Details
Keywords: by James Heskett
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

personal computing and the power of the Internet. CEO Jack Welch responded with his typical high-energy enthusiasm. After seeking out a young mentor in the organization to help him learn, he “suggested” that his senior colleagues find fellow employees under the View Details
Keywords: by James Heskett
  • 27 Nov 2017
  • Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

spanned age groups from college students to people all the way past their 40s. Defeating the ‘illusion of intimacy’ The lesson? “I’d avoid temporary sharing for anything close to a professional purpose,” John says, “not because temporary... View Details
Keywords: by Rachel Layne
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

telecommuting is "dangerous to health"—the title of the column that prompted these responses—depends on several factors ranging from organizational culture and job type to skill level and personality. Eleanor Latimer adds another factor, the View Details
Keywords: by James Heskett
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

Union.” The second book, one I am well into, is my colleague Shoshanna Zuboff’s magisterial The Age of Surveillance Capitalism. This book is one of genius. It provides a sweeping description the rise and impact of business models that are... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are... View Details
Keywords: by Marguerite Rigoglioso
  • 15 Dec 2015
  • First Look

December 15, 2015

the popularity of JALC's events, however, the U.S. audience for jazz is small and aging relative to other music genres. This case asks students to apply marketing principles to the challenge that JALC faces in seeking to expand the reach... View Details
Keywords: Carmen Nobel
  • 18 Dec 2012
  • First Look

First Look: December 18

activity and new venture financing is an age old question. Public promotion efforts are controversial, and in most cases they tend to fail. In the United States, debate about the role of government in these areas can be traced back to at... View Details
Keywords: Carmen Nobel
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

world? The response in the room from students and other business leaders was mixed. Winsor said he wasn't sure, but he believed opportunities would likely still exist for agencies that found new ways to serve business needs. "In this age... View Details
Keywords: by Dina Gerdeman; Education; Advertising
  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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Wells, John R., and Gabriel Ellsworth. "24 Hour Fitness (B): Ownership Changes, 2005–2016." Harvard Business School Supplement 717-423, October 2016.
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

figures, Joe Seydl cited another more basic remedy for inequality. In his words, "The key to improving mobility is to improve educational experiences at the earliest age possible." This debate gives us something to think about:... View Details
Keywords: by Jim Heskett
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

Chinese—and how foreign businesspeople might overcome the challenge. The paper, "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China, written... View Details
Keywords: by Michael Blanding
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

media usage had declined among Americans less than 35 years old, and the only age group using Facebook more were people 55 or older, according to Edison Research.) As a marketing medium, online channels were cluttered and increasingly... View Details
Keywords: by Frank V. Cespedes
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

Sitaraman, The Crisis of the Middle-Class Constitution: Why Economic Inequality Threatens Our Republic (New York: Alfred A. Knopf, 2017) ORIGINAL COLUMN:  There is increasing talk about stimulating $1 trillion in spending on the aging... View Details
Keywords: by James Heskett; Construction
  • 31 Aug 2016
  • Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

showed that immigrants who come into the country at a young age build better growing firms than those who come to the United States as adults. So far, the analysis only scratches the surface of what the platform could potentially tell us... View Details
Keywords: by Michael Blanding
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

to employ specialized financial advisors. And they obtained the mayors' current or former occupations, educational backgrounds, and age at the time of election. The data suggested that mayors with the most-educated backgrounds were... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

1982). Brad Stone, the everything store: Jeff Bezos and the Age of Amazon (New York; Little, Brown & Company, 2013). Note: There is no reference to a biography of Bill Gates. While several are available, I don't believe the definitive... View Details
Keywords: by James Heskett
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