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    Sandra J. Sucher

    Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

    Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels ＆ motels; retail financial services; retailing; service industry
    • 21 Oct 2022
    • Research & Ideas

    People Trust Business, But Expect CEOs to Drive Social Change

    Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
    Keywords: by Scott Van Voorhis
    • 14 Feb 2023
    • HBS Case

    Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

    successful for liberal and moderate governments—not in spite of one of the highest tax levels in western Europe and Scandinavia, but because of it, Spar says. (As a former prime minister said, “Entrepreneurs... View Details
    Keywords: by Lane Lambert
    • January 2022
    • Case

    Bee-ing Better at Bombas

    By: Elizabeth A. Keenan, Youngme Moon and John Masko
    David Heath and Randy Goldberg founded Bombas in 2013 to serve two missions: to deliver the “best socks in the history of feet,” and to donate socks (the most requested item in homeless shelters) to Americans experiencing homelessness. Eight years later, Bombas had... View Details
    Keywords: Social Entrepreneurship; Values and Beliefs; Brands and Branding; Marketing Strategy; Digital Marketing; Distribution; Corporate Social Responsibility and Impact; Mission and Purpose; Quality; Business and Stakeholder Relations; Human Needs; Poverty; Growth and Development Strategy; Apparel and Accessories Industry; New York (city, NY)
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      BUSINESS ETHICS: WHAT EVERYONE NEEDS TO KNOW

      View Details

      • 06 Jun 2011
      • Research & Ideas

      Why Leaders Lose Their Way

      stay connected to them. Often their spouse or partner knows them best. They aren't impressed by titles, prestige, or wealth accumulation; instead, they worry that these outward symbols may be causing the loss of authenticity. Spouses... View Details
      Keywords: by Bill George
      • 23 Apr 2014
      • Working Paper Summaries

      Corporate Financial Policies in Misvalued Credit Markets

      Keywords: by Jarrad Harford, Marc Martos-Vila & Matthew Rhodes-Kropf; Financial Services; Banking
      • 10 Jan 2023
      • Research & Ideas

      How to Live Happier in 2023: Diversify Your Social Circle

      The classic advice to investors is to diversify—put wealth into a combination of assets. Perhaps some cash goes into mutual funds, some in blue chips, and a little in growth stocks, spreading out risk as... View Details
      Keywords: by Michael Blanding
      • February 2005 (Revised June 2007)
      • Case

      Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer

      By: V. Kasturi Rangan and Rohithari Rajan
      With liberalization of India's economy and the opening up of markets to foreign multinationals such as Procter & Gamble, the Indian subsidiary of Unilever--Hindustan Lever Ltd. (HLL)--was under pressure to grow revenues and profits. HLL had a long and stellar record of... View Details
      Keywords: Economy; Market Entry and Exit; Business Subsidiaries; Revenue; Profit; Market Participation; Programs; Rural Scope; Poverty; Multinational Firms and Management; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; India
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      • 05 Dec 2023
      • Research & Ideas

      Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

      you’re an agent or a virtual-tour creator, temper your clients’ expectations and highlight potential benefits, like their ability to reduce showings with unlikely buyers. You Might Also Like: When Glasses Land the Gig: Employers Still... View Details
      Keywords: by Rachel Layne; Real Estate
      • 11 Aug 2022
      • Research & Ideas

      When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

      success less likely for people of certain backgrounds, or for those who are born with less wealth or privilege, Whillans says. “We want our children to believe that they can work hard and get ahead as a... View Details
      Keywords: by Michael Blanding; Education
      • 22 Jan 2013
      • HBS Seminar

      Robert Meyer, Wharton, University of Pennsylvania

      • Web

      Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

      like Lehman Brothers became increasingly leveraged in speculative, short-term investments—failing to strike a balance between risk and return. Further, staring in the 1970s, income and View Details
      • 13 Dec 2022
      • Research & Ideas

      The Color of Private Equity: Quantifying the Bias Black Investors Face

      institutions and the ultra-affluent. However, the fortunes of startups and struggling mature firms can depend on private funds, making the study’s results particularly influential to View Details
      Keywords: by Pamela Reynolds; Financial Services
      • 02 Jan 2014
      • Working Paper Summaries

      Managing the Family Firm: Evidence from CEOs at Work

      Keywords: by Oriana Bandiera, Andrea Prat & Raffaella Sadun
      • 07 Jun 2023
      • Blog Post

      My One Case: MBA Class of 2023 Looks Back

      2023 about a case they read that made an impact on them, how the lessons will help them become leaders who make a difference, and more. Furman Haynes (MBA 2023) Furman is a member of Section H. He will be working to launch an... View Details
      • February 2017 (Revised December 2018)
      • Case

      From Start-Up to Grown-Up Nation: The Future of the Israeli Innovation Ecosystem (Abridged)

      By: Elie Ofek and Margot Eiran
      In June 2016, Benjamin (Bibi) Netanyahu, Prime Minister of Israel, wrestled with how to sustain Israel’s strong innovation track record and the country’s reputation as the “start-up nation.” Despite the economic miracle the country had wrought since its founding, he... View Details
      Keywords: Innovation and Management; Entrepreneurship; Business Startups; Government and Politics; Economy; Equality and Inequality; Israel
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      • Web

      Topics - HBS Working Knowledge

      Transportation (10) Trends (7) Trust (27) Urban Development (13) Urban Scope (1) Valuation (3) Value Creation (11) Values and Beliefs (61) Value (20) Venture Capital (47) Vertical Integration (3) Volatility (1) Voting (13) Wages (40) War... View Details
      • 08 Mar 2021
      • In Practice

      COVID Killed the Traditional Workplace. What Should Companies Do Now?

      A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
      Keywords: by Dina Gerdeman
      • Web

      Frequently Asked Questions - Doctoral

      are represented. The existing range of schools and programs offers a wealth of possibilities for those interested in finding a program that will closely match their individual needs. Should I contact faculty... View Details