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- All HBS Web (1,573)
- Faculty Publications (472)
- 9 Dec 2011 - 10 Dec 2011
- Conference Presentation
Taste Contested: The Construction of American Wine Culture, 1967-1976
By: Ai Hisano
This paper examines the role of taste in American consumer society by analyzing how wine came to symbolize sophistication during the 1960s and 1970s. View Details
Hisano, Ai. "Taste Contested: The Construction of American Wine Culture, 1967-1976." Paper presented at the International Conference on Food Studies, Food Studies Knowledge Community, Las Vegas, NV, December 9–10, 2011.
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
world's most elite and demanding professional service firms—The Boston Consulting Group (BCG)—could work together to ensure that they each could truly disconnect from work for a scheduled unit of time each... View Details
Keywords: by Leslie A. Perlow
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
agency is also feeling growing pains. Its 9,000 employees and $1.95 billion budget are straining to meet the demands of technological and global change. It has lost key senior managers, and low morale is a growing problem. Can the FDA... View Details
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- 01 Dec 2008
- News
NYC Club Hosts Nonprofits
general expectation that in a down economy many donors of necessity will be less generous just when demand for services from nonprofits will be on the upswing. As a result, several panelists predicted that many smaller nonprofits will... View Details
- Portrait Project
Stephanie Parker
at the prison gate, rocking the crying baby to sleep, running the errands for the mother who hasn't the time. At times I may question myself and lack the ability to be brave and selfless. You'll find me choosing to serve, anyway. Make no mistake that you will find me.... View Details
- 01 Jun 2020
- News
Meal Plan
second-largest private employer in the United States. Will the current crisis drive improvements in pay and benefits? CC: In terms of numbers, it’s hard to see an environment where there will be meaningfully more people working in... View Details
- 01 Sep 2010
- News
Dean Nohria Looks Ahead
at a time when there are really important contextual changes taking place in the world. Let me highlight five such factors that we discuss in the book. One is the changing nature of the geopolitical economy. When I came to the United... View Details
Keywords: Roger Thompson
- October 1996 (Revised April 1997)
- Case
Northco (A)
By: Ananth Raman and Bowon Kim
A small school-uniform manufacturer wrestles with seasonal demand. The company is saddled with excess inventory when it is bought by a leveraged buyout firm. Students are required to identify ways to analyze and solve the problem. View Details
Keywords: Demand and Consumers; Leveraged Buyouts; Supply Chain Management; Corporate Finance; Manufacturing Industry; Apparel and Accessories Industry; United States
Raman, Ananth, and Bowon Kim. "Northco (A)." Harvard Business School Case 697-017, October 1996. (Revised April 1997.)
- 01 Sep 2005
- News
WATER Ltd.
inefficiently — amounts that far exceed residential and personal use. And with the global population skyrocketing, the demand for water to sustain, feed, and employ the world’s people is projected to double by 2025. By that date, nearly... View Details
- Web
Sharing a Strategic Perspective | Social Enterprise | Harvard Business School
Sharing a Strategic Perspective Stepping back from the day-to-day demands of leading Save the Children is an opportunity Carolyn Miles doesn’t get very often. “We are all incredibly immersed in our work here,” says Miles, who serves as... View Details
- 24 Sep 2014
- Op-Ed
We Need a Miracle. New Nuclear Might Provide it.
CO2 emissions stretching to 2040. The story is scary. “The only thing that will change China's plans quickly is an energy miracle” The world's governments—the United States, the European Union, Japan, China, India and the rest—are telling... View Details
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
public use—major new products of either consumer electronics or computer hardware with their essential software technologies. In the United States, no enterprise had the capability to commercialize new consumer electronics technologies.... View Details
- Fall 2011
- Article
A Brief Postwar History of U.S. Consumer Finance
By: Gunnar Trumbull and Peter Tufano
In this brief history of U.S. consumer finance since World War II, the sector is defined based on the functions delivered by firms in the form of payments, savings and investing, borrowing, managing risk, and providing advice. Evidence of major trends in consumption,... View Details
Keywords: Consumer Finance; Consumer Credit; U.s. History; Consumer Behavior; Personal Finance; Credit; Trends; History; United States
Trumbull, Gunnar, and Peter Tufano. "A Brief Postwar History of U.S. Consumer Finance." Business History Review 85, no. 3 (Fall 2011): 461–498.
- 01 Dec 2007
- News
Mead Treadwell
changing the way she stores and releases carbon and heat.” Tell us about the Arctic Commission’s mandate and activities. Seven of us are appointed by the President to recommend research goals and to help the United States build... View Details
- 09 Oct 2017
- News
Saving an American Publishing Icon
would do research on any topic for any individual. Turns out, the thing that was more in demand was best-practices research. And that company became the Corporate Executive Board and the Advisory Board Company. “At age 40, at that... View Details
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Published Papers Do the Right Firms Survive Bankruptcy? Journal of Financial Economics Samuel Antill “In United States, Chapter 11 bankruptcy cases, firms are either reorganized, acquired, or liquidated. I show that decisions to liquidate... View Details
- 01 Dec 2008
- News
Back to the Future
instability surrounding world oil supplies, the uncertainty about the reserve base and the depletion rate of U.S. oil and gas reserves, the immobilization of nuclear energy in the United States, the challenge of building up an expanded... View Details
- 01 Dec 2006
- News
Rowing Upstream
not-so-pretty picture of a frustrating and baffling decline in performance by the varsity boat at the United States Military Academy. Polzer, whose teaching and research focus on organizational behavior, leadership, and teams, sees many... View Details
- 01 Oct 2001
- News
New Economy Notables: John Doerr
A lemonade stand. And then Burger Chef, where you could say I helped serve their demand chain. Learned at HBS If you want to help teams achieve their very best, work at understanding others. Understand each individual's assumptions,... View Details