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  • Web

Named Fellowship Funds - Alumni

preference for those from New York City, those with an interest in investing, or those with an interest in finance. HBS Association of Hong Kong Andy Choa (MBA 1951) Scholarship The HBSA-HK Educational Trust established the Andy Choa... View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

School professors Tarun Khanna, Anthony Mayo, and Nitin Nohria refer to as contextual intelligence. Only with an understanding of the most salient information or the most influential players in a given context can an executive figure out how to catalyze change rather... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • Article

Faithful and Customizable Explanations of Black Box Models

By: Himabindu Lakkaraju, Ece Kamar, Rich Caruana and Jure Leskovec
As predictive models increasingly assist human experts (e.g., doctors) in day-to-day decision making, it is crucial for experts to be able to explore and understand how such models behave in different feature subspaces in order to know if and when to trust them. To... View Details
Keywords: Interpretable Machine Learning; Black Box Models; Decision Making; Framework
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  • November 2009
  • Article

What Would Peter Say?

By: Rosabeth Moss Kanter
Heeding the wisdom of Peter Drucker might have helped us avoid - and will help us solve - numerous challenges, from restoring trust in business to tackling climate change. He issued early warnings about excessive executive pay, the auto industry's failure to adapt and... View Details
Keywords: Judgments; Employee Relationship Management; Leadership; Goals and Objectives; Management Practices and Processes; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations
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  • Web

Insights & Advice Blog

reimagine her career, transitioning from finance to marketing and eventually entrepreneurship. By embracing change and trusting her instincts, she turned challenges into opportunities for growth, building a fulfilling career rooted in... View Details
  • December 2021
  • Case

The Instant Payment Mandate: The Central Bank of Brazil and Pix

By: Lauren Cohen and Spencer C. N. Hagist
João M. P. De Mello and his team at the Central Bank of Brazil are preparing a move that would seek to tilt the scales in favor of financial inclusion for the entire country. The innovation at hand is the unprecedented nation-wide instant payment scheme: Pix. The fruit... View Details
Keywords: Fintech; Finance; Entrepreneurship; Innovation Strategy; Banking Industry; Brazil
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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

a foundation of trust to lead people effectively. I’ve found that people feel like the luckiest people when they're trusted and bummed if they're not, but they don't really experience View Details
Keywords: by Kristen Senz
  • January 2018 (Revised November 2018)
  • Case

Index

By: Jose Alvarez and Julia Kelley
In December 2017, Marc Freed-Finnegan and Jonathan Wall, the co-founders of retail technology company Index, had to discuss the company’s direction as they entered 2018. Five years earlier, Freed-Finnegan and Wall had founded Index after observing the technological... View Details
Keywords: Product Launch; Product Positioning; Sales; Strategy; Marketing Strategy; Retail Industry; Technology Industry
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  • January–February 2013
  • Article

When the Crowd Fights Corruption

By: Paul M. Healy and Karthik Ramanna
Corruption is the greatest impediment to conducting business in Russia, according to leaders recently surveyed by the World Economic Forum. Indeed, it's a problem in many emerging markets, and businesses have a role to play in combating it, according to Healy and... View Details
Keywords: Corruption; Emerging Economies; Crime and Corruption; Entrepreneurship; Ethics; Globalization; Russia; Georgia (nation, Asia); India
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    V.G. Narayanan

    Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

    Keywords: accounting industry; banking; service industry; telecommunications; health care
    • Web

    Programs & Resources - Entrepreneurship

    trusted sources for any company stage on topics ranging from customer acquisition & development to legal issues and startup failure. 12 Feb 2025 HBS Working Knowledge Why Home Construction Has Slumped for Decades Re: William Kerr 06 Feb... View Details
    • 01 May 2024
    • What Do You Think?

    Have You Had Enough?

    Culture? 2017: Why Can’t Organizations Engage Their Employees? 2016: When Business Performance Falters, is Culture Change the Fix? 2013: Why Isn’t ‘Servant Leadership’ More Prevalent? 2012: Why Is Trust So Hard to Achieve in Management?... View Details
    Keywords: by James Heskett
    • 03 Oct 2023
    • Research Event

    Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

    more articles. I trusted the writers about what was happening with COVID. And I relied on the information. And also, there was a column by Arthur Brooks on how to build a life. And I started reading that. And then I was like, well, when... View Details
    Keywords: by HBS Staff
    • 31 Oct 2022
    • Research & Ideas

    Why the Largest Minority Group Faces the Most Hate—and How to Push Back

    interactions, he says, might help foster trust and reduce stereotypes. Fighting complacency. Racism and discrimination may not be as intransigent as we often imagine, Tabellini says. The more people understand how and why prejudice... View Details
    Keywords: by Pamela Reynolds
    • 08 Dec 2022
    • HBS Case

    The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

    that might be different from other forms of political corporate engagement,” says Hsieh, about the challenges of maintaining customers’ trust in an international fishbowl. A pressure play Based in Switzerland—a country that prides itself... View Details
    Keywords: by Michael Blanding; Consumer Products
    • 13 May 2013
    • Research & Ideas

    How to Spot a Liar

    Swol explains. Liars spoke in more complex sentences than either omitters or truth tellers. The researchers also examined when and whether the receivers trusted the allocators—noting instances when receivers voiced doubts about the... View Details
    Keywords: by Carmen Nobel
    • 2022
    • Book

    Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs

    By: Chris Bingham and Rory McDonald
    Why is leading innovation in nascent business environments so distressingly hit-or-miss? More than 90% of high-potential ventures don’t reach their projected targets. Surveys show that 80% of executives consider innovation crucial to their growth strategy, but only 6%... View Details
    Keywords: Growth and Development Strategy; Innovation and Management; Organizational Culture; Leadership Style; Decision Making
    Related
    • Research Summary

    Overview

    By: Aiyesha Dey
    Professor Dey’s research explores governance and agency conflicts, board structure, governance regulation and corporate behavior, ownership structure, and the relation between executives’ characteristics and corporate behavior. In analyzing corporate governance... View Details
    • 22 Aug 2016
    • Research & Ideas

    Master the One-on-One Meeting

    who makes time for their team members—especially those who are also leaders—is less likely to suffer poor team performance because of ambiguity and mistrust. Each 1:1 is an opportunity to clarify the goals of the organization, your performance expectations and build a... View Details
    Keywords: by Julia B. Austin
    • 25 Apr 2012
    • Research & Ideas

    The Importance of Teaming

    performing together. Members of these teams learn how to interact. They've developed trust and know each other's roles. Advocating stable boundaries, well-designed tasks, and thoughtfully composed membership, many seminal theories of... View Details
    Keywords: Re: Amy C. Edmondson