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  • All HBS Web  (2,062)
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  • February 2001 (Revised September 2005)
  • Case

Howard Schultz and Starbucks Coffee Company

By: Nancy F. Koehn
Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details
Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry
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Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
  • 04 May 2023
  • News

Class of 2024 Embarks on Global Immersion

sessions, and immersive design thinking projects—to help students broaden their global perspective. Through partnerships with small- and medium-sized companies in each immersion city, student-led teams work... View Details
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

motivations around good deeds. Given their respective backgrounds in economics and social psychology, Exley and Zlatev each draw on different literature in their work, and their study designs tend to look quite different, but together... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 24 Apr 2023
  • HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

requiring that all cannabis products (including smoke, vapor, edible, and beverage products) be sold via designated “dispensaries,” not at more accessible or common outlets such as liquor stores, supermarkets, and convenience shops.... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

Jakarta, Indonesia, crashed into the Java Sea 13 minutes after takeoff. All 189 passengers and crew aboard were killed. Investigations revealed that a design flaw in the aircraft’s Maneuvering Characteristics Augmentation System (MCAS)... View Details
Keywords: by Bill George
  • Web

Executive Education - Entrepreneurship

Executive Education Given the importance of innovation and entrepreneurship within organizations, our programs are designed to help seasoned executives transform their thinking and vision in a dynamic global environment. Using the vaunted... View Details
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

Carliss Y. Baldwin Abstract The existing theory of modularity explains how modular designs create value. We extend this theory to address value appropriation. A product or process design that is modular with... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

Successful Products for Emerging Markets By: Winter, Amos, and Vijay Govindarajan Abstract—Multinationals are starting to catch on to the logic of reverse innovation, in which products are designed first for consumers in low-income... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

their way up the mountain. After the two days testing, and constant interactive feedback, the design team returned to headquarters and immediately debriefed and extracted key learnings. Prototypes were... View Details
Keywords: by David A. Garvin
  • Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

Student ventures are placed into one of three tracks – Open, Health & Life Sciences, and Social Impact. Applications are due in December. Harvard Law Entrepreneurship Project: Harvard Law Entrepreneurship Project matches a team of 4 to 5... View Details
  • 18 May 2010
  • First Look

First Look: May 18

challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed to... View Details
Keywords: Martha Lagace
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Cases... View Details
  • 25 Oct 2011
  • First Look

First Look: October 25

Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Abstract We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

managing through the pandemic. The topics: people and personal management, strategy, marketing, and organizational design. PEOPLE AND PERSONAL MANAGEMENT Tip: Guide your team to create new norms, protocols, and purpose. Leaders need to... View Details
Keywords: by Sean Silverthorne
  • Web

Professional Development - Alumni

organizations designed to help experienced executives expand their global perspective and lead at a higher level. HBS Online Online courses, led by award-winning faculty, to help you master essential business concepts. Tools & Training... View Details
  • Blog

Recent Insights from HBS Podcasts

Our faculty at HBS produce many podcasts on diverse business topics, designed to get you thinking, elicit discussion and provide new perspectives. Here we've gathered a few recent episodes you might want to explore. Of course, you can... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

2015–2021, Jones served as the founding Dean of the College of Innovation + Design at Boise State University, and from 2010–2015, he worked at Harvard University, serving from 2011 as the Evans Family Foundation Managing Director of the... View Details
  • Web

Globalization - Faculty & Research

the challenges of building the will and skill of top management teams facing industry and technological disruption. Designed for MBA and executive education audiences, the case facilitates discussions on... View Details
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

easily build and deploy chatbots, fueled by artificial intelligence, to interact with their customers. Before unleashing bot-building technology to its B2B customers, HubSpot first needed to develop some best practices for the use of chatbots for CRM. First, the View Details
Keywords: Dina Gerdeman
  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
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