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Show Results For
- All HBS Web
(834)
- People (2)
- News (164)
- Research (522)
- Events (2)
- Multimedia (3)
- Faculty Publications (324)
- 04 Jan 2012
- First Look
First Look: January 4
variables rather than givens for the analysis. Beyond identifying and specifying parties and fronts, negotiation campaign analysis and design calls for assessing interdependencies among fronts, deciding on separation v. combination of fronts, parallel v. sequential... View Details
Keywords: Carmen Nobel
- 20 Jul 2010
- First Look
First Look: July 20
sales began to slide. While Steinhafel believed that Target's long-term strategy and positioning were right, he pondered a set of strategic and operational challenges. Did Target have the right mix of offensive and defensive tactics to... View Details
Keywords: Martha Lagace
- 01 Apr 2000
- News
Getting the Message
Journal of Interactive Marketing, heads the required MBA course in marketing and teaches an interactive marketing elective. He explains that traditional marketing tactics might include running a series of television or magazine ads and... View Details
Keywords: Susan Young
- 21 Apr 2009
- First Look
First Look: April 21, 2009
lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While... View Details
Keywords: Martha Lagace
- 12 Feb 2013
- First Look
First Look: Feb. 12
charcoal and fuel wood. Antitrust Scrutiny of Google Authors:Edelman, Benjamin G. Publication:Journal of Law Abstract I evaluate antitrust claims against Google and propose possible remedies. While Google's specific tactics are often... View Details
Keywords: Sean Silverthorne
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
accounts—a tactic that consumers have already used at many online retailers. And industry norms let consumers find ways around almost any rule intended to block multiple purchases. For example, even when consumers are limited to a single... View Details
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- Web
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most difficult negotiations. As chair of the Great Negotiators Award program and co-chair of the American Secretaries of State initiative, I am deeply involved in a multi-year project to systematically distill the strategies and tactics... View Details
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
funding for their startups when responding to prevention-focused questions with promotion-focused answers. As we offer evidence regarding tactics that can be employed to diminish the gender disadvantage in funding outcomes, this study has... View Details
Keywords: Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
strategic and tactical planning. Many argued that the Army, Navy, Marines, and Air Force would be more efficient if they were unified into a single organization. As the debate raged, Philip Selznick, a sociologist, noted that the Navy... View Details
Keywords: by Pankaj Ghemawat
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
dating apps now, maybe five or 10 dates a week. So you really have to be good at making a first impression and standing out. And that's the same in job interviews or pitching your company to investors. You have to really know how to make a great first impression. And... View Details
Keywords: Zoom
- 20 Dec 2016
- First Look
December 20, 2016
with its creditors? What tactics might the company employ to save its properties? Within this context, what are Songy's responsibilities to his investors? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217012-PDF-ENG View Details
Keywords: Carmen Nobel
- 01 Jun 2018
- News
The Long Run
money trying to save one of their kids on meth. I knew it was a bad epidemic, but I couldn’t believe it was going to be that bad in my little hometown, this agrarian utopia. Seeing it begin to dissolve in an ugly way was very troubling.” Medication-assisted treatment—a... View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
resources are limited, and there are more than enough attractive ways to use them - whether for tactical investment in product quality or strategic investments in new market development." A Global Issue Fri nevertheless believes that if... View Details
- 01 Oct 1996
- News
Leading In a New Era
tactical decisions historically have been made by one person — the CEO. But as the business environment has become more global, complex, and dependent upon vast amounts of information, the days of the "solo" CEO seem numbered. Indeed,... View Details
Keywords: Nancy O. Perry
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
organizational mechanisms can help: guardrails that protect the weaker of the two goals, dynamic decision-making that treats high-level goals as sacrosanct but tactical decisions as provisional, and leaders dedicated to “both/and”... View Details
Keywords: Dina Gerdeman
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
[Harpo Productions] has a sense of that.—Nancy Koehn "For example, no one starts a meeting at Harpo without stating, 'Here is my intention.' It operates this way at high levels in the company as well as on day-to-day tactical... View Details
- 01 Dec 2017
- News
Alumni and Faculty Books for December 2017
We studied his writings and those of many others who have analyzed these episodes. This has provided this book with valuable answers to several questions: How did he do these deals? What strategies and tactics worked and what failed? Why... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
a direct approach—promising indirect benefits—was the alternative tactic for making progress. We are here to invest in your country, Khoja or another Roshan representative would explain. You may not benefit from Roshan personally today,... View Details
Keywords: Julia Hanna
- 04 Dec 2012
- First Look
First Look: December 4
assumptions about the parties' interests, their no-deal options, and possible deals. Under a plausible, mainstream set of such assumptions, the Iranian regime's no-deal options, at least through summer 2012, appear superior to potential nuclear agreements. If so,... View Details
Keywords: Carmen Nobel