Publications

March 2024 (Revised August 2024)
Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort

In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details

Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States

March 2025
Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak

In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details

Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Technology Industry; New York (city, NY); San Francisco; London

February 2024
Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane

As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details

Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry

26 Feb 2001
Research & Ideas

David, Goliath, and Disruption

into a disruptee. Learning To Chicken-scratch If a technology is to succeed, in theory at least, it should not require people to radically change their behavior. Instead, companies that promote the technology should hope for a gradual... View Details

Keywords: by Martha Lagace

01 Jan 2006
News

Philip L. Yeo, MBA 1976

which makes it slightly smaller than New York City. Yet with Yeo's hand on the rudder of its economy, it tacked from the manufacturing of labor-intensive finished goods like washing machines and televisions in the 1980s to the making of... View Details

01 Sep 2010
News

Letters to the Editor

business administration cannot change the world. The recourse I see is to establish a level of supervision above the corporate world, either private sector or government. Of the two, only government is susceptible to opinion of mere... View Details

Keywords: Securities, Commodities, and Other Financial Investments; Finance

31 Mar 2023
News

How Can We Solve the Teacher Shortage Crisis?

road. JF: There's been a lot of discussion about the efficacy of online learning and remote learning, Zoom teaching. And you're delivering Reach to your students—not to their students, but to your students—on a remote platform, all... View Details

Keywords: Educational Support Services; Educational Services

Teaching Interest

Overview

By: Mitchell B. Weiss

Public entrepreneurship, entrepreneurship, leadership, business and government, cities, artificial intelligence View Details

Keywords: Public Entrepreneurship; Leadership; Business And Government; Artificial Intelligence; Entrepreneurship; Innovation and Invention; Innovation Leadership; Collaborative Innovation and Invention; Public Sector; City; AI and Machine Learning

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

highlighted in Chapter 1. In this case, newly competitive technology of open platforms not only shaped individual organizations but changed the structure of the entire industry. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55092 Developing... View Details

Keywords: Dina Gerdeman

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

Twittersphere that they would investigate. Technology is undeniably transforming the financial services industry. Fintechs, Big Tech, and banks are using increasing volumes of data, artificial intelligence, and machine View Details

Keywords: by Karen G. Mills; Financial Services

02 Feb 2023
News

Can We Really Engineer a Climate Fix?

well, but it was manual, requiring several redesigns and tweaks to perfect the models. It was frustrating. So Sabin designed a machine learning program that would test all of various parameters of club head... View Details

January 2025
Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan

In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details

Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Technological Innovation; Growth and Development Strategy; Competitive Strategy; Banking Industry; Financial Services Industry; Technology Industry; United States; New York (city, NY)

04 Sep 2019
News

A Measured Approach

machine learning model, which enabled the organization to locate between 50 and 200 percent more out-of-school children for no additional cost. “That’s the sort of success case that gets us really excited,... View Details

Keywords: Lisa Scanlon Mogolov

February 2025
Supplement

Intenseye: Powering Workplace Health and Safety with AI (B)

By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri

Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details

March 2024 (Revised March 2024)
Teaching Note

CoPilot(s): Generative AI at Microsoft and GitHub

By: Frank Nagle and Maria P. Roche

This teaching note is the companion to case N9-624-010 CoPilot(s): Generative AI at Microsoft and GitHub, which takes place in late 2021. The case briefly describes the history of both GitHub and Microsoft with a particular focus on open source software (OSS)—software... View Details

Keywords: Mergers and Acquisitions; AI and Machine Learning; Applications and Software; Technological Innovation; Product Launch; Open Source Distribution; Product Development; Commercialization; Competition; Resource Allocation; Technology Industry