Publications

Publications

Filter Results: (3,226) Arrow Down
Filter Results: (3,226) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 40 of 3,226 Results →
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are... View Details
Keywords: Sean Silverthorne

    Ranjay Gulati

    Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
    • May 2019
    • Case

    Canada Mortgage and Housing Corporation: 'One CMHC' and Version 3.0

    By: Boris Groysberg and Sarah L. Abbott
    When Evan Siddall was appointed CEO of Canada Mortgage Housing Corporation (CMHC) five years earlier, he had embarked on a major organizational restructuring. Now he is spearheading another round of changes. CMHC has adopted an ambition vision and five year strategic... View Details
    Keywords: Government Organizations; Culture; Organizational Change And Transformation; Human Resource Practices; Future Of Work; Change Management; Leading Change; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Government Administration; Restructuring; Leadership; Human Resources; Talent and Talent Management; Diversity; Work-Life Balance; Financial Services Industry; Financial Services Industry; Canada
    Related
    • 16 Jan 2018
    • First Look

    First Look at New Research and Ideas, January 16, 2018

    outcomes. (2) Selecting or developing leaders for the future requires a forward-looking strategy and culture. (3) In a merger, designing a new culture on the basis of complementary strengths can speed up integration and create more value... View Details
    Keywords: Sean Silverthorne
    • 19 Jul 2010
    • Research & Ideas

    How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

    about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations can be View Details
    Keywords: by Julia Hanna; Retail; Food & Beverage
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    the correct provider, treatment, and setting. Geography of Care National centers of excellence providing care for exceedingly complex patients. Information Technology An information technology system designed to support the major elements... View Details
    • 05 Nov 2013
    • First Look

    First Look: November 5

    Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally... View Details
    Keywords: Sean Silverthorne
    • 21 Apr 2023
    • Research & Ideas

    The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

    Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a virtual lottery for... View Details
    Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

      Political Standards

      The University of Chicago Press November 2015.

      Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in... View Details

      • Program

      Competing in the Age of Digital Platforms

      platform, if you are a traditional product or service business Reinvigorate a struggling platform Explore options for responding to platform competitors Know the steps to take to "buy" a platform to accelerate time to market Expand your... View Details
      • February 2001 (Revised April 2001)
      • Case

      Merrill Lynch: Integrated Choice (Abridged)

      By: F. Warren McFarlan and James Weber
      Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients, from the do-it-yourself investor... View Details
      Keywords: Investment Banking; Marketing Strategy; Distribution Channels; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry
      Related
      • February 2020
      • Case

      Klöckner & Co: Steeling for a Digital World

      By: Scott Duke Kominers and Carin-Isabel Knoop
      Hoping to get ahead of potential digital disruption at Klöckner & Co.—one of the world’s largest steel and metal distributors—CEO Gisbert Rühl set up both kloeckner.i (KCI), an internal transformation arm, and XOM Materials (XOM), an independent industry platform. KCI... View Details
      Keywords: Corporate Entrepreneurship; Market Design; Digital Platforms; Markets; Industry Structures; Supply and Industry; Technology Adoption; Transformation; Digital Transformation; Steel Industry; Information Technology Industry; Europe; Germany
      Related
      • Web

      Lehman Brothers Timeline | Baker Library | Bloomberg Center | Harvard Business School

      Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class Collection Related Archival Collections Bibliography Site Credits Baker Library View Details
      • January 2025
      • Case

      Negotiating with Data: Analytics FC (A)

      By: Jillian Jordan and Livia Alfonsi
      Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details
      Keywords: Negotiation Preparation; Gender; Analytics and Data Science; Reputation; Value Creation; Consulting Industry; Sports Industry; Europe; United Kingdom
      Related
      • August 2006 (Revised September 2007)
      • Supplement

      Istituto Clinico Humanitas (C): Pronto Soccorso

      By: Richard M.J. Bohmer
      Follows on from the cases Istituto Clinico Humanitas (A) and (B). Describes the design and running of the new Humanitas Emergency Department. Istituto Clinico Humanitas has developed a very efficient operating system for dealing with elective (largely surgical)... View Details
      Keywords: Health Care and Treatment; Organizational Change and Adaptation; Service Operations; Service Delivery; Customer Focus and Relationships; Health Industry; Italy
      Related
      • 26 Mar 2024
      • Research & Ideas

      How Humans Outshine AI in Adapting to Change

      solve other than navigation when it unexpectedly gets stuck in a ditch. “Algorithms can be very good at specialized tasks, and sometimes even have almost superhuman capabilities when confined to specific domains,” says De Freitas, who... View Details
      Keywords: by Rachel Layne; Technology; Information Technology
      • 13 Feb 2018
      • First Look

      New Research and Ideas, February 13, 2018

      and industrial designs used by firms to protect their IP globally. We then show that IP protection remains fragmented, the quality of IP applications might be questionable, and the development of a comprehensive IP footprint worldwide is... View Details
      Keywords: Sean Silverthorne
      • 26 Mar 2019
      • First Look

      New Research and Ideas, March 26, 2019

      use biometric identification technology to improve the reliability of administrative information and deliver social services more efficiently. This paper exploits the random placement of biometric devices in tuberculosis (TB) treatment... View Details
      Keywords: Dina Gerdeman
      • Web

      Program Requirements - Doctoral

      written and oral exam. Special Field Exam: During the third academic year, a candidate should take and pass this exam, which is designed to test the candidate’s depth and breadth of knowledge in his or her... View Details
      • 25 Apr 2012
      • Research & Ideas

      The Importance of Teaming

      performing together. Members of these teams learn how to interact. They've developed trust and know each other's roles. Advocating stable boundaries, well-designed tasks, and thoughtfully composed membership, many seminal theories of organizational effectiveness... View Details
      Keywords: Re: Amy C. Edmondson