Small Business - Publications - Faculty & Research

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

As the US Congress prepares to replenish its Paycheck Protection Program for small businesses, questions still linger: Do guaranteed loans for small businesses work in the long... View Details

Keywords: by Rachel Layne; Financial Services

14 Oct 2009
First Look

First Look: October 14

a major role in Japan's success in manufacturing-driven industries (e.g., Toyota in automobiles and Nintendo with videogames). First, hierarchical industry organizations can "lock out" certain types of innovation indefinitely by perpetuating established View Details

Keywords: Martha Lagace

April 2008 (Revised October 2008)
Case

TD Canada Trust (A): The Green and the Red

By: Dennis Campbell and Brent Kazan

The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers... View Details

Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada

Citation

Educators

Purchase

18 Mar 2013
HBS Case

HBS Cases: LEGO

Although it isn't part of the admissions criteria, experience playing with LEGOs can come in handy at Harvard Business School. When Stefan H. Thomke teaches his new case about the iconic toy company, he gives students eight-studded LEGO... View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

Swedish capitalism is like.” Could this lead to the end of the high-tax “Swedish model” that like-minded nations have come to admire? Harvard Business School Professor Debora Spar, who has analyzed Sweden extensively, says no, the Swedish... View Details

Keywords: by Lane Lambert

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

What used to be rare is now commonplace: traveling abroad to receive medical treatment, and to a developing country at that. So-called medical tourism is on the rise for everything from cardiac care to plastic surgery to hip and knee replacements. As a recent Harvard... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

18 Sep 2012
Working Paper Summaries

Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry

Keywords: by Venkat Kuppuswamy & Carliss Y. Baldwin; Motion Pictures & Video

11 Jul 2005
Research & Ideas

The New International Style of Management

consider other options in China. "I have no regrets," he adds, "because I learned so much from that experience." Now working in strategic planning for Philip Morris International's China operations, Klump is part of a View Details

Keywords: by Garry Emmons

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

to public transit. A business park may be two miles from the nearest train station, but it is effectively adjacent to that station if PRT provides an on-demand, non-stop, four-minute connection from transit platform to building lobby.... View Details

Keywords: by Staff; Energy; Utilities

05 Feb 2008
First Look

First Look: February 5, 2008

which can be large in some cases. Download the paper: http://www.hbs.edu/research/pdf/08-054.pdf The Small World of Investing: Board Connections and Mutual Fund Returns Authors:Lauren Cohen, Andrea Frazzini, and Christopher Malloy... View Details

Keywords: Martha Lagace

16 Jun 2008
Research & Ideas

Seven Tips for Managing Price Increases

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. When driving... View Details

Keywords: by John Quelch

12 Sep 2011
Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

the brothers Jacobs were fulltime ranchers, and only Marcellus had made it as far as a year in high school before dropping out. But their story is not an uncommon one among entrepreneurs in green industries, says Harvard Business School... View Details

Keywords: by Sean Silverthorne

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

salesmen. Business schools need to look at what differentiates a professional school from a vocational school. For management, the impetus came much more from a small cadre of academics, a group of people... View Details

Keywords: by Martha Lagace; Education

February 2022 (Revised June 2022)
Case

Resident 2020

By: Jeffrey F. Rayport and Thomas O. Jones

Launched in 2016, Resident was a leading player in the direct-to-consumer bed-in-a-box mattress market, where it was one of at least 175 venture-backed companies competing in the space. By late 2020, it had realized over $500 million in revenue, profitability in the... View Details

Keywords: Digital Marketing; Business Growth and Maturation; Operations; Entrepreneurship; Competitive Strategy; Initial Public Offering; Decisions; Marketing Strategy; Cash Flow; Demand and Consumers

Citation

Educators

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

to have an HBS case written about them? Isn't it very unusual to be studied up-close in this fashion? Dessain: The Harvard Business School name is well known in Europe, but there are still a relatively small... View Details

Keywords: by Cynthia Churchwell

18 Jul 2023
Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details

Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman,... View Details

Keywords: by Michael Blanding

18 Sep 2013
Research & Ideas

Excerpt: Manufacturing Morals

Editor's note: Building and landscape design can do much more for an organization than provide an inspirational headquarters or appealing work spaces. At Harvard Business School, the leafy, orderly, community setting helps reinforce a set... View Details

Keywords: Education

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

[research] hasn’t included everyone,” says Coffman, the Piramal Associate Professor of Business Administration at Harvard Business School. A 2021 Williams Institute study found that about 1.2 million people... View Details