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- All HBS Web (1,239)
- Faculty Publications (305)
- 26 Aug 2009
- Op-Ed
Where Cash for Clunkers Ran Off the Road
first time? Hardly likely, because auto loans still aren't readily available and many poorer people would buy a better quality used car rather than a new car. Used car prices poor people have to pay are now higher thanks to the compulsory... View Details
- Web
Class Profile | MBA
(HBS) learning model, which thrives on the many perspectives and life experiences our students bring to their classes from all over the world. From academic assignments to casual conversations, the unique qualities of individual lives... View Details
- 01 Jun 2000
- News
The Right Connections
particularly crucial; yet it is also difficult for external parties to assess the quality of a young firm." Higgins had noticed that in many pre-IPO discussions, venture capitalists would invariably ask company executives what firms they... View Details
Keywords: Judith A. Ross
- 04 Dec 2006
- Research & Ideas
The Money Connection—Understanding VC Networks
of geographic space in establishing networks." The Vital Network Venture capital shares some of the same qualities as the life sciences industry in terms of the crucial role played by networks, Stuart says. "Networks are... View Details
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
writing this book, just because the intellectual quality of the discourse of Hamilton and Gallatin was so high," says McCraw, author of the Pulitzer Prize—winning Prophets of Regulation, and Prophet of Innovation: Joseph Schumpeter... View Details
- 01 Sep 2012
- News
Muhammad Yunus Visits HBS
more than 1 million homes. He has also arranged partnerships with multinationals to combat illness. For example, he persuaded Adidas to build a shoe that conformed to the company’s quality standards but still would cost only one euro.... View Details
- 01 Oct 2002
- News
What's Cookin'
Brooke. “We wanted to get involved in something more entrepreneurial,” he explains. “We saw the restaurant business as a service industry that would be successful based on the organization's productivity, focus, and sense of purpose,... View Details
Keywords: Hanna, Julia
- 01 Mar 2011
- News
Swap ’Em If You Got ’Em
and other personal effects amid the peripatetic military lifestyle gave Hall and some HBS classmates the idea for an online marketplace exclusively for military personnel, the New York Post reported (November 15, 2010). “The goal is to raise the View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
said. “One of the challenges we face in retail service operations is that the customer is part of the operating process” Raman also talked about empathy in dealing with difficult customers who hurt business by disturbing other customers... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
markets." The War For Talent Professor Ashish Nanda teaches Professional Services as well as Leadership, Values and Decision Making. His research focuses on managing professional service firms. Current... View Details
Keywords: by Martha Lagace
- Profile
John Schupbach
anticipated. Yet we have been lackadaisical in the development of services that cater to the people with the greatest needs." Combining disciplines to improve life at a large scale When John returned to the United States, he applied... View Details
Keywords: Healthcare/Biotech
- 22 Feb 2022
- News
Vision: Learning Curve
leveraging existing technology and infrastructure to enhance the quality of early childhood education for disadvantaged kids. And while the state-run preschools and primary schools that serve this population may suffer in comparison with... View Details
- 27 Sep 2016
- First Look
September 27, 2016
uncertain, ambiguous, and complex (VUCA), Web 2.5-enabled economy. We show that a trio of forces of digital disruption—specifically the disintermediation of the services of instructors and facilitators, the disaggregation of the... View Details
Keywords: Sean Silverthorne
- 01 Dec 2020
- News
AI Enhances Diagnostic Care
exposure by distinguishing the thicker parts of a person’s body from the thinner areas that need less radiation. This limits exposure and thus, provides a safer and better service to patients,” Tantawy explains. “Also, in whole-body... View Details
Keywords: Jennifer Gillespie
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment: Evidence from Food Safety... View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
healthcare services is taking place from Asia to Africa. In India, the Avarind Eye Hospital provides routine eye surgeries to the highest quality standards at perhaps a tenth of the developed country price.... View Details
- 03 Jun 2014
- First Look
First Look: June 3
Specifically, we examine the impact of the annual July turnover of residents in American teaching hospitals on levels of resource utilization and quality relative to a control group of non-teaching hospitals. We find that, despite the... View Details
Keywords: Sean Silverthorne
- 20 Nov 2007
- First Look
First Look: November 20, 2007
ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets... View Details
Keywords: Martha Lagace
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
forthcoming book Digital Marketing (John Wiley & Sons), edited by Jerry Wind and Vijay Mahajan, John Deighton and coauthor Patrick Barwise of the London Business School identify three qualities that distinguish the Web from other mass... View Details
Keywords: by Peter K. Jacobs
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
services as well as information that assesses the relative value delivered by providers. Because the United States has competition in health care, we would expect to see improving value, but we see just the opposite. Value-based... View Details