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Show Results For
- All HBS Web
(2,124)
- People (7)
- News (608)
- Research (1,138)
- Events (1)
- Multimedia (4)
- Faculty Publications (528)
- January 2024 (Revised February 2024)
- Course Overview Note
Managing Customers for Growth: Course Overview for Students
By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry
Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
- 01 Aug 1998
- News
Spangler Family Gift Endows New Campus Center
Spangler embarked on an ancillary career of public service in education at the local, county, and state level. He was chairman of the state's Board of Education in 1986 when the University of North Carolina named him its fourteenth... View Details
Keywords: Nancy O. Perry
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving that problem with a bunch of... View Details
Keywords: by Dina Gerdeman
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
2015–2021, Jones served as the founding Dean of the College of Innovation + Design at Boise State University, and from 2010–2015, he worked at Harvard University, serving from 2011 as the Evans Family Foundation Managing Director of the... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related service areas.... View Details
Keywords: Martha Lagace
- Web
HBS - Financials | Supplemental Financial Information
for online, hybrid and face-to-face applications with content that adds dynamic, real-life perspectives to undergraduate, MBA, and executive education programs. Revenue from Corporate Learning products and services increased 18 percent... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Shadow of a Giant (A) Harvard Business School Case 609-002 As the only significant competitor to Intel Corporation in PC microprocessors, Advanced Micro Devices faced daunting investment choices. Not only did it have to fund microprocessor View Details
Keywords: Martha Lagace
- 14 May 2013
- First Look
First Look: May 14
http://www.people.hbs.edu/mrhodeskropf/GovernanceCEOTurnoverMS.pdf 2006 Journal of Law, Economics & Organization Contractual Incompleteness, Contingent Control Rights, and the Design of Internet Portal Alliances By: Lerner, Josh, and... View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city government to address... View Details
Keywords: Sean Silverthorne
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
members of the investment team are at par and make investment decisions together, instead of having someone who ultimately makes the investing calls. This is possible when teams are designed to avoid the trap of group thinking,” Viceira... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
construction projects, subcontractors, and service providers without respect to their union status. For those concerned with transportation and congestion, Amazon could have taken the initiative to recognize the potential problems and... View Details
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
the innovation process (as Pete Clekurs pointed out). The park is designed to create fast-response product development by linking product designers to manufacturers in a way that minimizes the need to ship... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
cubic yards, but most of those excavations had been designed for a sea-level canal and proved useless for the American effort. (In fact, most of the French excavations sank below Lake Gatun when the Americans dammed the Chagres River.)... View Details
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
amounts are designed to bridge the gap between the recipient’s salary and $130,000 USD, with a maximum award of up to $50,000 USD per year. For example, if recipient’s salary is $95,000 USD, the GO Fellowship may be up to $35,000 USD. MBA... View Details
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
would love to bid but only if your competitor stays out of the game. Rumors suggest that your competitor is willing to counter your bid, but you believe these are strategic leaks designed to scare you off. You know that your competitor... View Details
Keywords: by Deepak Malhotra
- 12 Dec 2006
- First Look
First Look: December 12, 2006
people) or not served at all. Third, the products and services they offer are simpler and cheaper than alternatives, but recipients view them as good enough. Fourth, they bring in resources in ways that initially seem unattractive to... View Details
Keywords: Martha Lagace
- 29 Apr 2009
- Working Paper Summaries
Female Empowerment: Impact of a Commitment Savings Product in the Philippines
- Web
Research - Behavioral Finance & Financial Stability
other research here , Adi’s other research here , and Jonathan’s other research here . More Info Business Credit Programs in the Pandemic Era By: Samuel G. Hanson , Jeremy C. Stein , Adi Sunderam & Eric Zwick OCT 2021 The authors develop models that speak to the goals... View Details
- 26 Nov 2013
- First Look
First Look: November 26
whether the testimonial's efficacy increases when information is added about an affiliation the quoted individual shares with the recipient. Research Design and Methods: A total of 5,498 union members were randomly assigned to receive 1... View Details
Keywords: Sean Silverthorne
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
we running out of IPv4 addresses? Ben Edelman: In this respect, the Internet is a victim of its own success. The IP address system was never designed for the large, complicated, widely used Internet we enjoy today. We're fortunate in that... View Details