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  • All HBS Web  (2,154)
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    • News  (779)
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    • Events  (6)
    • Multimedia  (35)
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  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

savings and home equity loans, bank loans have been the critical source of capital for small businesses," Mills says. When Mills arrived at SBA in 2009, the nation was in recession, and lending to small businesses was at a... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

example of IBM reducing electricity consumption significantly between 1990 and 2012 and saving $477 million in the process. The role of academics in this process, she said, is the traditional one: to think clearly, see what is true, not... View Details
Keywords: by Dina Gerdeman
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407062 Liz Claiborne and the New Working Woman Harvard Business School Case 407-060 At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

from outsourcing may be due to two factors: If the company has outsourced in order to save money, it is probably not focusing on customer needs. Or, if it has outsourced primarily because it is not able to handle the volume of calls... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

challenges to the international resettlement community, Paulson says. “If I knew in the future that some people are going to arrive who had a high chance of finding a job” in a particular area, Paulson says, “then maybe I would know to View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 09 Feb 2018
  • Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

audience’s attention and empathy, but that failed to offer a compelling reason to believe in and purchase the product. A notable exception was an ad for E-Trade that deftly used many Americans’ post-Great Recession concerns about the safety of their retirement View Details
Keywords: Re: Multiple Faculty; Telecommunications
  • 03 Aug 2016
  • Research & Ideas

Ominous Background Music Is Bad for Sharks

sharks can affect efforts to save them. “Negative public opinion and fear of sharks continues to hinder conservation efforts,” says Elizabeth Keenan, an assistant professor in the Marketing unit of Harvard Business School, and a co-author... View Details
Keywords: by Carmen Nobel; Media & Broadcasting
  • 18 Jul 2012
  • Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

while allowing Sandusky free reign to destroy lives. Sadly, the Penn State situation is not unique. Consider these other cases: Had President Richard Nixon acknowledged his role in the Watergate scandals, he could have saved his... View Details
Keywords: by Bill George; Education
  • 04 Mar 2009
  • Op-Ed

Credit is Not the Bogey

down; savings are up. Yet a simplistic credit-as-bogey outlook masks a more nuanced picture. From a different vantage, credit was an economic white knight. Easy credit fueled the prosperity of the past decade. American statesman Daniel... View Details
Keywords: by Nicolas P. Retsinas & Eric S. Belsky; Construction; Real Estate; Financial Services
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

One year after the implementation of the new system, TDABC analysis demonstrated cost savings of 19% and a 10-minute decrease in provider data-entry time. Any EHR system that allows the patient to input data is useful in that it can View Details
Keywords: Dina Gerdeman
  • 31 Oct 2016
  • Research & Ideas

Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest

homes. Households refinancing in 2009 saved an average of $250 per month—or $3,000 per year—due to the lower interest rates afforded by quantitative easing, on average cashing out about $20,000 of home equity, says Di Maggio. “But the... View Details
Keywords: by Carmen Nobel
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 13 Jun 2017
  • Research & Ideas

Why Global Investments Are Still a Good Bet

money when those shocks occur. “They should be less concerned about that, because they can ride out those waves,” says Viceira. Thus, for investors looking beyond a 10- to 20-year time frame—including individuals saving for retirement,... View Details
Keywords: by Michael Blanding; Financial Services
  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

city, Heinz believed, might turn to mass-produced foods, such as canned soups, packaged meat, and condiments. Not only would Heinz's products save women time and energy, they would also enhance the flavors of other foods. Horseradish,... View Details
Keywords: by Nancy F. Koehn
  • 29 Jul 2014
  • First Look

First Look: July 29

Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at the scene, which had seemingly possessed all that was needed for a successful rescue. Yet they failed to save anybody.... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

Milwaukee store to the store in Madison (at the University of Wisconsin campus) will increase profitability. You can save on operating costs by closing the more expensive store in Milwaukee, and you won't have to discount as deeply in... View Details
Keywords: by Julia Hanna; Retail
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

schools require future doctors to study cadavers for the purpose of gaining experience with actual human anatomy. This helps ensure they will know what they're doing when it comes time to treat and save the lives of real patients.... View Details
Keywords: by Carmen Nobel; Education; Health
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

instead a scenario where the traveler can summon a pooled vehicle that takes her and several other riders from where they live to where they work, saving them hours and saving the city money. No cash changes... View Details
Keywords: by John Macomber; Construction
  • 05 Apr 2011
  • First Look

First Look: April 5

over three days, resulting in the deaths of 34 people and 28 people injured. However, the Taj received praise in the aftermath of the attacks for the selfless actions of the staff in placing the safety of the hotel's guests before their own and working to View Details
Keywords: Sean Silverthorne
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