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  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

comes with costs Recognizing someone else’s emotions, especially negative ones, can come at a cost, the research team says. The person doing the acknowledging is willing to spend time talking through feelings of anger, sadness, or... View Details
Keywords: by Pamela Reynolds
  • 01 Jan 2013
  • News

Roger W. Sant, MBA 1960

energy and environmental issues and led him to launch a think tank focused on how to shift energy investment to bring about more energy efficiency. Eager to put his analysis into practice, Sant and a partner founded Applied Energy... View Details
Keywords: Susan Young
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries... View Details
Keywords: by Christian Ketels
  • 24 Apr 2023
  • HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

industries. They all add up to extra costs and burdens for young businesses trying to establish themselves, says Israeli, the Marvin Bower Associate Professor of Business Administration. The challenges include operating at scale when... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

leave vacant positions unfilled for immediate, measurable savings. That's the retail way. Moreover, the costs of understaffing aren't easily quantifiable; who can say how many customers are lost to long lines or stock-outs? “You can... View Details
Keywords: by Julia Hanna; Retail
  • 26 Aug 2014
  • First Look

First Look: August 26

that a model with feelings of guilt as a mediator, but not generalized negative affect, fits the data (Study 4). Finally, we examined the relative explanatory power of different appraisals and found that appraisals of illusory control... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and... View Details
Keywords: by Sean Silverthorne
  • Fast Answer

Patent search: A comparative table of databases

allows patent quality analysis based on the Patent Assets Index Methodology. Such an analysis helps tech driven companies gain valuable insights into the strength and View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

subsequently appointed to the boards of companies they previously covered. We find that boards appoint overly optimistic analysts who are also poor relative performers. The magnitude of the optimistic bias is large: 82.0% of appointed... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the relative value of each economy, and upon firm and agglomeration economy traits. To better determine when a firm will be... View Details
Keywords: Sean Silverthorne
  • Web

Online Management Course | HBS Online

Hollywood Agency Elevate your management skills by applying insights from Harvard Business School faculty and expert practitioners. I thought I knew the subject relatively well and it would be a refresher. I was in for a surprise. After... View Details
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

they also induced large spillovers of technical knowledge in prefectures adjacent to those with prizes, relative to distant control prefectures without prizes. Linking competition expenditures with the expected market value of patents... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2014
  • First Look

First Look: November 18

http://www.hbs.edu/faculty/Publication%20Files/Teixeira%20et%20al%20(2014)%20Television%20Advertising%20and%20Online%20Shopping_7d5c54e1-fd1b-4dcc-bd41-06e2978d4f23.pdf   Working Papers The Air War versus The Ground Game: An Analysis of... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

firms relative to firms with proximate divisions. The effects are strongest in dispersed firms with relatively less pay disclosure prior to 1992, a subsample for which the ruling had a View Details
Keywords: Sean Silverthorne
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

into action. That is why we have placed strategy analysis and formulation as Stage 1 of our management system, with planning and translating the strategy as Stage 2. We take the same position with the various operational improvement... View Details
Keywords: by Martha Lagace
  • 15 Sep 2015
  • First Look

September 15, 2015

counties that were leaders in patenting in the early 1990s produced relatively more patents by the early 2000s. Second, we compare the extent of invention in counties that were leaders in Internet adoption to those that were not. We see... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2020
  • Research & Ideas

How Anchor Investors Help Impact Funds Succeed

so-called impact funds, or funds that hope to create positive social or environmental impact. In Anchors Aweigh: Analysis of Anchor Limited Partner Investors in Impact Investment Funds, the authors describe anchors as “generally the first... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

persuade lower-skilled groups that thousands of new support jobs and training opportunities would be forthcoming along with the $100,000+ job bonanza for high-skilled workers. Community groups looking for improved parks, sidewalks, and local amenities could be nurtured... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • May 2022
  • Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
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  • 08 May 2012
  • First Look

First Look: May 8

product design important, or is manufacturing the key locus of learning? How does a supplier's initial resource endowment play into the dynamic? Our empirical analysis yields interesting findings that have implications for theory and... View Details
Keywords: Carmen Nobel