Publications

Program

Growing as a Purposeful Leader

executives from various backgrounds and industries Build relationships with a diverse group of peers who can provide wide-ranging insights into your business and personal challenges Who Should Attend CEOs and senior executives one or two... View Details

15 Aug 2023
Research & Ideas

Why Giving to Others Makes Us Happy

When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley... View Details

Keywords: by Michael Blanding

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

nuances of its limits. Since ChatGPT debuted a year ago, automation hopes and fears—previously limited to factory floors and supermarket checkout lines—have shaken the ranks of highly-educated knowledge workers and provided new avenues... View Details

Keywords: by Rachel Layne; Information Technology; Technology

June 2018 (Revised June 2018)
Case

Facebook Confronts a Crisis of Trust

By: William W. George and Amram Migdal

The case, “Facebook Confronts a Crisis of Trust,” starts with the crisis Facebook founder and CEO Mark Zuckerberg is facing in March 2018 over Cambridge Analytica’s accessing data from 87 million Facebook accounts in order to influence the 2016 U.S. Presidential... View Details

Program

Launching New Ventures

backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Entrepreneurs launching... View Details

November 2010 (Revised October 2012)
Module Note

Global Strategic Management

By: Jordan Siegel

This module note provides introduction to the field of global strategic management/international business. View Details

Keywords: Globalization; Global Strategy; Globalized Firms and Management

Program

Rising Generation in the Family Enterprise

responsibility into plans for the future Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries around the globe Build relationships with a diverse group... View Details

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

Finding and nurturing future leadership talent is a primary concern for most organizations. How can they identify top people, train them, and—here's the catch—retain them? And do so in the face of ever-increasing global challenges? Harvard Business School professors W.... View Details

Keywords: by Martha Lagace

January–February 2017
Article

The Truth about Blockchain

By: Marco Iansiti and Karim R. Lakhani

Contracts, transactions, and records of them provide critical structure in our economic system, but they haven’t kept up with the world’s digital transformation. They’re like rush-hour gridlock trapping a Formula 1 race car. Blockchain promises to solve this problem.... View Details

Keywords: Technological Innovation; Technology Adoption; Information Management; Information Technology Industry

Find at Harvard

Register to Read

August 2019 (Revised March 2023)
Case

Rand Fishkin at Moz (A)

By: Thomas R. Eisenmann

In 2016, senior management at Moz, a venture capital–backed startup providing software tools for digital marketing professionals, must decide how to address a looming cash flow crisis precipitated by failed efforts to broaden its product line. Seattle-based Moz had... View Details

Keywords: Startups; Scaling; Entrepreneurship; Failure; Business Startups; Diversification; Growth Management; Technology Industry

Article

Performance Effects of Setting a High Reference Point for Peer‐Performance Comparison

By: Henry Eyring and V.G. Narayanan

We conduct a field experiment, based on a registered report accepted by the Journal of Accounting Research, to test performance effects of setting a high reference point for peer‐performance comparison. Relative to providing the median as a reference point for... View Details

Keywords: Relative Performance Evaluation; Reference Points; Social Comparison; Field Experiment; Performance; Performance Evaluation; Education

Find at Harvard

This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model takes into account many of the key elements that constitute a realistic... View Details

2010
Chapter

Política de clústers: guia per a l'Estat del Debat (Cluster Policy: The State of the Debate)

By: Christian H.M. Ketels

The chapter provides an overview of the recent literature discussing the pros and cons of cluster policy View Details

Keywords: Cost vs Benefits; Policy; Body of Literature; Industry Clusters

July 1991
Supplement

Retail Promotional Pricing: When Is a Sale Really a Sale? (B)

Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. View Details

Keywords: Courts and Trials; Price; Judgments; Retail Industry

24 Apr 2014
Video

Christinzin Gajardo - Making A Difference

14 Feb 2011
Research & Ideas

Clay Christensen’s Milkshake Marketing

from here to there as fast as possible. Disney does the job of providing warm, safe, fantasy vacations for families. OnStar provides peace of mind. Procter & Gamble's product success rate rose... View Details

Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage

2021
Book

Remote Work Revolution: Succeeding from Anywhere

By: Tsedal Neeley

The rapid and unprecedented changes brought on by COVID-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive... View Details

Keywords: Remote Work; Health Pandemics; Employment; Disruption; Organizational Change and Adaptation; Management

Find at Harvard

January 2019 (Revised October 2020)
Technical Note

Brand Storytelling

By: Jill Avery

Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve as critical elements in the lives of consumers. Mastering the art of brand storytelling is an increasingly important... View Details

Keywords: Brand Communication; Brand Management; Brand Storytelling; Marketing; Marketing Communications; Brands and Branding; Marketing Strategy; Advertising; Consumer Behavior; Consumer Products Industry

December 2019
Case

The Business of Pain: Johnson & Johnson and the Promise of Opioids

By: Erik Snowberg, Trevor Fetter and Amy W. Schulman

This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details

Keywords: Opioids; Addiction; Stakeholder Capitalism; Business and Stakeholder Relations; Product Launch; Decision Making; Ethics; Social Issues; Pharmaceutical Industry