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  • 14 May 2013
  • First Look

First Look: May 14

and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a View Details
Keywords: Sean Silverthorne
  • 16 Feb 2016
  • First Look

February 16, 2016

frog design, LUMA Institute), we have developed a semester long, cross-disciplinary, “doing” course that presents students with a conceptual framework for a human-centered innovation process and provides them with tools for engaging in... View Details
Keywords: Sean Silverthorne
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

Bodie Abstract This paper proposes a new approach to improve the way central banks can analyze and manage the financial risks of a national economy. It is based on the modern theory and practice of contingent claims analysis (CCA), which... View Details
Keywords: Sean Silverthorne
  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

Innovation also holds the key to solving many of the world’s most pressing social challenges such as health care and improving the quality of the physical environment. The institute works with U.S. and international leaders to assess... View Details
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

understanding to the unique challenges you confront. The process is crucial in business as well as war and diplomacy because, as Malhotra says in his course syllabus, “being smart and well-intentioned is not enough.” For Malhotra, who has... View Details
Keywords: by Lane Lambert
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

behavioral indicator of liking. We trained a natural language processing algorithm as a “follow-up question detector” that we applied to our speed-dating data (and can be applied to any text data to more deeply understand question-asking... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2010
  • First Look

First Look: March 16

anti-trust immunity. Capitalism is not a natural system and it did not emerge or spread by an unguided process like biological evolution; it has only existed since the liberation of the markets for land, labor, and capital, i.e., the end... View Details
Keywords: Martha Lagace
  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • Web

    Career Re-Entry & Flexible Work - Alumni

    Learning to create an effective network, improve your interpersonal skills, access new information, and connect with important organizational stakeholders in this self-guided course. Resume Maintenance Make it a habit to document your... View Details
    • 2009
    • Book

    Designing Care: Aligning the Nature and Management of Health Care

    By: Richard Bohmer
    Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details
    Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture
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    • Web

    Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

    Strategy for Health Care... Strategy for Health Care Delivery November 5th - 8th, 2023 Executive Education Course Learn More Summary When you improve value, everyone wins—your patients, your organization, and the global health care... View Details
    • 30 Mar 2010
    • First Look

    First Look: March 30

    through growth in Web site traffic. The improvements typically range between 30% and 50%. When using the regression discontinuity approach, we still find a strong, positive effect of angel funding on the survival and growth of ventures... View Details
    Keywords: Sean Silverthorne
    • 04 Feb 2002
    • Research & Ideas

    How a Juicy Brand Came Back to Life

    lose $1.4 billion in value under Quaker's stewardship in just four years? How did Triarc restore most of that value in less than three years? What did Triarc do with such apparently effortless grace that Quaker, with all its resources, could not? Brands thrive when... View Details
    Keywords: by John Deighton; Food & Beverage
    • 28 Apr 2015
    • First Look

    First Look: April 28

    annual public outcomes report. They also introduce bundled payment contracts with three insurers for orthopedic surgeries and join a multi-hospital study for applying time-driven activity-based costing to identify process View Details
    Keywords: Sean Silverthorne
    • 16 Nov 2015
    • Research & Ideas

    Does Competition Make Us More Creative?

    much competition pushes them in the opposite direction. The findings could help organizations generate more innovative ideas, sharpen R&D, and even improve “bake-off” competitions between vendors used to award contracts. “You could... View Details
    Keywords: by Michael Blanding; Advertising
    • 26 Jan 2022
    • News

    Making Peace with Anger

    push them really hard. And then, in the process of this work, it changed the way you approached that group. So let’s take that example and talk about how that illustrates the value of the work that you were doing around anger management.... View Details
    • Summer 2014
    • Article

    Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

    By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
    Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
    Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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    • 27 Apr 2010
    • First Look

    First Look: April 27

    select reimportation of exported ideas. Put otherwise, top North American journals tend to reimport ideas authored (and exported) by select North American scholars in Organizations Studies. Third, we discuss the implications of this View Details
    Keywords: Martha Lagace
    • 16 Oct 2015
    • Blog Post

    HBS and the Arts

    company.  I applied my newfound knowledge on process flow to help senior staff redraft their procedures for receiving incoming property, among several other key operations. I worked to understand the existing View Details