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  • 10 Mar 2015
  • First Look

First Look: March 10

  Publications February 2015 Academy of Management Review Reflections on the 2013 Decade Award: "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited" Ten Years Later By: Benner, Mary, and... View Details
Keywords: Carmen Nobel
  • 29 Aug 2011
  • Research & Ideas

Decoding Insider Information and Other Secrets of Old School Chums

and Malloy have turned their attention to the federal legislative process in the United States, researching how school ties influence logrolling—the quid pro quo process in which members of Congress trade... View Details
Keywords: by Carmen Nobel; Financial Services
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

that hold back progress in resource mobilization research. We then propose a path ahead for future research guided by two overarching goals. First, we advocate for a process perspective, focusing attention on how an individual actor’s... View Details
Keywords: Dina Gerdeman
  • 18 Feb 2014
  • First Look

First Look: February 18

Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 29 Apr 2014
  • First Look

First Look: April 29

academic approaches to date has provided an entirely coherent picture of the process, in part because of the contradictory models of the process that they generate. The article goes on to consider the View Details
Keywords: Sean Silverthorne
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

team wondered whether the capital markets would cooperate and how effectively the management and sponsor teams would execute. Moreover, the company had only been private for two years, and the value creation plan was only halfway through... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally shared among human beings. "The View Details
Keywords: by Working Knowledge editors
  • 13 Nov 2000
  • Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

pension plan but want to go out and do something exciting," said Saluja. "The core businesses themselves are bleeding the talent out at a pretty high rate. "Almost everybody is looking at how do you really get something... View Details
Keywords: by Kenneth Liss
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

authors also teamed to write The Magic of Innovation, published in the European Business Review earlier this year. A Magical Process Thomke maintains that innovative managers looking to create successful new products or services can... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 06 Sep 2016
  • First Look

September 6, 2016

Dillon, and David S. Duncan Abstract—Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building... View Details
Keywords: Carmen Nobel
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

outside the classroom? A: The marketing analysis toolkits were designed to provide a quantitative foundation for analyzing marketing decisions and an analytical structure and process for completing a marketing View Details
Keywords: by Sarah Jane Gilbert
  • 16 Dec 2014
  • First Look

First Look: December 16

money-maximizing evaluation procedure. Our findings are compatible with a behavioral model of information processing and with the System 1/System 2 distinction in behavioral decision research where people have two distinct modes of... View Details
Keywords: Sean Silverthorne
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

have to start thinking about how you influence the way consumers obtain information and get influenced. The third thing that has changed is around media buying. For a long time, ad agencies were compensated 15 percent of their media buys. There was a large media View Details
Keywords: by Sean Silverthorne; Advertising
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

revenue—to reduce global poverty substantially. It can only be done by profitable business. In 1997 the World Bank sent me to Kazakhstan to help the minister of planning think about the country's growth. At the same time I had an... View Details
Keywords: by Cynthia Churchwell
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

earlier than when the match was operating. It became customary for GI program directors to make very short offers, rarely exceeding two weeks and often much shorter. Consequently many potential fellows had to accept positions before they finished their View Details
Keywords: Sean Silverthorne
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

the dynamics of these types of markets, and to plan their business strategies accordingly." In this interview, Baldwin discusses the research and its implications for entrepreneurs who would like to become their own user innovators.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

consumers who used to be loyal department store customers. "I think department stores are in the process of significant change," said Pat Chadwick, senior vice president of northeast regional stores for Bloomingdale's, at a... View Details
Keywords: by Julie Jette; Retail
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

contributions. Financial copy cats move in Most of the strategy Wealthfront pursues is identical for each client; however, it does provide some amount of individual customization through a process known as tax-loss harvesting and asset... View Details
Keywords: by Michael Blanding; Financial Services
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