Personalized Learning - Publications - Faculty & Research

01 Dec 2023
News

Leadership Transition for External Relations

goal. In the years since, her work with the ER team to strengthen our fundraising enterprise and grow annual giving through the HBS Fund has built a strong foundation to support the School’s core activities and strategic priorities. She early on saw the promise of... View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

personally was in the field for at least 180 working days during that time and even spent one week at a non-Toyota plant doing assembly work and spent another five months as part of a Toyota team that was trying to teach TPS at a... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

Profile

Davida Bynum

system in our classroom. Throughout the year, we learned about the science and technology of astronauts, robotic engineering, and mission control specialists which culminated into a final “mission” and week-long field trip at NASA’s Space... View Details

Profile

Tara Basu Trivedi

Why did you choose this path at this point in time? To get out of my comfort zone – to explore startup ideas, to meet people who don’t think like me, to learn about what goes into making a team and a product successful. I knew I’d never... View Details

Web

Career Re-Entry & Flexible Work - Alumni

relationships between alumnae, and give women the opportunity to learn from, support and inspire one another – both personally and professionally. Similar Resources Networking Being social, building... View Details

April 2007
Case

Leadership Forum: Building Great Careers - Video

By: D. Quinn Mills and Carole Winkler

Leadership: Can I learn it, how do I do it, and how can I use it to advance my career? How is today's world different from the one our teachers entered years ago, and how does that affect me? The two videos on this DVD address these and other questions typically asked... View Details

Keywords: Personal Development and Career; Work-Life Balance; Leadership Development; Talent and Talent Management; Leadership Style; Knowledge Dissemination; Teaching; Executive Education; Decision Choices and Conditions; Management Style; Education Industry

Citation

Educators

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09 Jun 2022
Blog Post

The MBA Class of 2022 Looks Back

career exploration. You may come into HBS wanting to pursue something specific, but this is the time to test uncharted waters and learn from all your peers who have worked in diverse fields! What is your favorite memory of your time at... View Details

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details

Keywords: by Michael Blanding; Retail; Service

Web

Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

have examples of interns taking on discrete pieces of work that worked out quite well based on their specific background, for example, in public policy or in government.” That emphasis on flexibility to build an eight-week experience that allows the student to View Details

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

reads like a tagline for a dramatic feature film. “He thought he was signing up to run a law enforcement agency,” Rivkin says. “He ended up with a job he didn’t sign up for. And God bless him, he pulled it off.” Mueller’s major challenge was also a major View Details

Keywords: by Carmen Nobel

Web

Research Resources - Doctoral

operates the Behavioral Lab (BeLab) and subject pool. Research Computing Services (RCS) Research Computing Services (RCS) provides personalized research guidance for HBS doctoral students and faculty from a team of research analysts,... View Details

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

inbound call center, working in six divisions selling different digital services, such as cable TV packages, cellular phone plans, and internet connectivity services. The researchers learned of an impending compensation cut in one... View Details

Keywords: by Rachel Layne

Web

Interviewing - Alumni

calculator, resume and cover letter, job description, company research, personal calendar, water. Prepare your notes. Write down your key selling points, accomplishments, specific examples, and questions for the recruiter. Practice.... View Details

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

Learning and the Harvard Alumni Association. "What can we all do so that disagreement turns out to be productive rather than damaging?" Gino opened the evening with an example of such constructive sparring. Sharing video of the Pixar... View Details

Keywords: by Clea Simon, Harvard Gazette

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

and seeing what sort of results and ads he’d get back. He wasn’t happy with what he saw . Some of the ads were completely unrelated to the search . In a normal company, the CEO, seeing a bad product, would call the person in charge of the... View Details

Keywords: by James Heskett

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

customers, and with richer data, companies could learn even more. For example, companies that use cookies to collect browsing data could incorporate the type of device and search engine a person used to shop... View Details

Keywords: by Kristen Senz; Retail; Service

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

In randomized control trials all over the world, instead of giving access to a loan, a one-time cash grant was found to have transformative impacts on livelihoods and businesses six months, one year, five years, 10 years later. We learned... View Details

Keywords: by Jen McFarland Flint; Financial Services

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

While investors are still learning what happened to them in the 1990s and are trying to get their money back, they find themselves facing a new set of dangers—in some cases from the same people who victimized them before. And while it's... View Details

Keywords: by D. Quinn Mills

July 2001 (Revised May 2002)
Case

Making a Doctor

Three doctors were interviewed to learn how they were trained to be a physicians. One was a family practice senior resident, one was a critical care pediatric chief resident, and one was an orthopedic staff surgeon 18 months out of residency. All three were interviewed... View Details

Keywords: Personal Development and Career; Health Care and Treatment; Business Processes; Health Industry