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  • Web

V.G. Narayanan | About

research focuses on management accounting with an interest in performance evaluation and incentives. He uses field experiments to understand how firms can use incentives and View Details
  • 15 Nov 2011
  • First Look

First Look: November 15

identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses, and I assess search engines' likely defenses. I conclude that regulatory... View Details
Keywords: Sean Silverthorne
  • Web

Purpose of the Firm | Institute for Business in Global Society

Purpose of the Firm Companies are increasingly evaluated not just on their financial performance but on their contributions to society. This section investigates the changing purpose of the firm in society... View Details
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

contextual factors shaping your organization Video upload: Record yourself communicating direction and evaluate the effectiveness of you and your peers’ communication techniques Generate a three-year value creation plan and align your... View Details
  • December 2010
  • Article

The Case for Professional Boards

By: Robert C. Pozen
When the world's largest financial institutions had to be rescued from insolvency in 2008, many experts laid the blame at the feet of corporate boards. But insufficient board oversight is a problem that had supposedly been solved in 2002. As the United States... View Details
Keywords: Financial Institutions; Insolvency and Bankruptcy; Governing and Advisory Boards; Failure; Accounting Audits; Quality; Behavior; Legal Liability; Experience and Expertise; Corporate Governance; Governance Controls; Performance Effectiveness; United States
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  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

person’s performance be tracked, and what factors will be evaluated to determine success? Evaluation measures could include sales or revenue goals, the number of patents filed... View Details
Keywords: by Dina Gerdeman
  • 09 Apr 2013
  • First Look

First Look: April 9

belonging to the Lowell General Physician Hospital Organization (LGPHO). The case describes the LGPHO physicians' experience during their first two years under the AQC, allowing students to assess the group's performance as well as... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • Web

Organizational Leadership Course | HBS Online

leadership style to meet the distinct challenges of leading larger, more dispersed teams Develop strategies for planning and engineering organizational change and innovation initiatives Shape your organizational culture and architecture to maximize talent, leverage... View Details
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

specific results. The Board Scorecard details the tasks to be performed as part of the board's basic mission, and includes activities such as: approve and monitor funding for strategic initiatives, evaluate... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

little to contribute to processes of creation and innovation. While asking "What isn't management's role in innovation?," Michelle Malay Carter states the case this way: "Nearly all current performance management models are... View Details
Keywords: by Jim Heskett
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

studied had little idea of how they could make their time more productive. Sadun hopes that the information will be equally helpful for boards in evaluating the performance of their CEOs. "It's a way to... View Details
Keywords: by Michael Blanding
  • Web

Cluster Studies - Institute For Strategy And Competitiveness

Clusters, Convergence, & Economic Performance by Mercedes Delgado, Michael E. Porter, Scott Stern This paper evaluates the role of regional cluster composition in the economic View Details
  • 10 Apr 2012
  • First Look

First Look: April 10

emerge over and over: teams become increasingly concerned with the risks of failure rather than the requirements of excellence. As a result, they revert to safe, standard approaches instead of delivering original solutions tailored to clients' needs. I have named this... View Details
Keywords: Carmen Nobel
  • March 1990 (Revised October 1999)
  • Case

Turner Construction Company: Project Management Control Systems

By: Robert L. Simons and Hilary Weston
After providing a brief overview of Turner Construction Co.'s structure and project work, the case gives a detailed description of its project management control system, the IOR system. In addition to explaining the mechanics of the IOR system, the case identifies the... View Details
Keywords: Mission and Purpose; Cost Management; Performance Evaluation; Risk Management; Strategic Planning; Planning; Management Systems; Management Teams; Construction Industry
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  • March 1994 (Revised March 1995)
  • Case

Astra/Merck Group

By: Frank V. Cespedes and Marie Bell
Astra/Merck (A/M), originally a joint venture of AB Astra and Merck & Co., is preparing to be an independent company in 1993. Since the company does not engage in basic research and development of drugs, it is essentially a distribution organization. Fundamental to... View Details
Keywords: Cost vs Benefits; Marketing Strategy; Distribution; Performance Evaluation; Research and Development; Risk and Uncertainty; Sales; Competitive Strategy; Pharmaceutical Industry
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  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

discrimination, and also helps them find companies with similar values,” says Pacelli, the Gerald Schuster Associate Professor of Business Administration. Plus, studies suggest that companies with initiatives around diversity, equity, and inclusion tend to View Details
Keywords: by Sean Silverthorne
  • October 2023
  • Case

Making Progress at Progress Software (A)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
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  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

innovation. Organizations consistently applied new metrics to measure performance but used activity and time logged into systems to proxy for the actual value. Forging a new, better workplace Businesses are only as good as their people,... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 28 Aug 2012
  • First Look

First Look: August 28

a business opportunity from the perspective of a "triple bottom line"-a performance evaluation scheme focused on "people, planet, and profit" that construes success in terms of social... View Details
Keywords: Sean Silverthorne