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  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 08 Dec 2021
  • Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

never-take-no-for-an-answer attitude resonated with me.” As it turned out, Memme would hear a lot of “no” along the way, so the personality traits he shared with Leone would play a major role in his success. Changing Gears Amid a Pandemic... View Details
  • February 2022 (Revised February 2023)
  • Case

TikTok in 2020: Super App or Supernova? (Abridged)

By: Jeffrey F. Rayport, Dan Maher and Dan O'Brien
TikTok’s parent company, ByteDance, was launched in 2012 around a simple idea—helping users entertain themselves on their smartphones while on the Beijing Subway. In less than a decade, it had become one of the world’s most valuable private companies, with investors... View Details
Keywords: Digital Platform; Artificial Intelligence; AI; Mobile App; Mobile App Industry; Mobile and Wireless Technology; Market Entry and Exit; Brands and Branding; Growth and Development Strategy; China
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    The Portfolio Life: How to Future-Proof Your Career, Avoid Burnout, and Build a Life Bigger than Your Business Card

    What Color Is Your Parachute? meets Out of Office in this inspiring, practical playbook to achieve sustainable work-life balance while optimizing your happiness, personal growth, and bank accounts.

    Pouring yourself into a single... View Details
    • Web

    HBS - The year in Review

    pandemic travel restrictions, the program pivoted to focus on US challenges and opportunities, taking more than 1,000 students to one of 15 domestic locations. With a lens on the course’s three modules—contextual intelligence, team... View Details
    • Web

    Faculty & Research - Entrepreneurship

    industry is moving from hardware to software in the form of smart, connected elevators. But instead of laying off lega... More Research August 2025 Article Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 View Details
    • 30 Mar 2021
    • Research & Ideas

    Commuting Hurts Productivity and Your Best Talent Suffers Most

    as the COVID-19 pandemic wanes and remote employees—perhaps grudgingly—contemplate returning to offices. Wu’s conclusions were clear: A long commute hurts workers and their employers by hindering creativity and productivity, which stifles... View Details
    Keywords: by Lane Lambert
    • 08 Oct 2020
    • Research & Ideas

    Keep Your Weary Workers Engaged and Motivated

    by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not changed. The COVID-19 pandemic has... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • Web

    Healthy Outcomes - Managing the Future of Work

    absenteeism. Read the report Media Coverage Tips on Going Freelance During the Covid-19 Pandemic Ray A. Smith 31 Jan 2021 | Wall Street Journal Here’s where skilled freelancers can find jobs Kathy Kristof 09 Jan 2021 | Los Angeles Times... View Details
    • 21 Oct 2022
    • Research & Ideas

    People Trust Business, But Expect CEOs to Drive Social Change

    Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
    Keywords: by Scott Van Voorhis
    • 21 Nov 2022
    • Research & Ideas

    Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

    likely to be highly risky.” You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Why Companies Raise Their Prices: Because They Can... View Details
    Keywords: by Rachel Layne; Retail; Financial Services; Technology
    • Web

    HBS - The year in Review

    the world. The pandemic necessitated a complete pause in 2020 and 2021. In 2022, FGI resumed in 15 locations in the United States, and in 2023, more than 1,000 students traveled to 15 global locations to work with project partners on new... View Details
    • Profile

    Soltan Bryce

    in a pandemic felt like the right thing to do.”After graduation, Soltan will be joining the strategy team at Boston Medical Center as the Special Assistant to the Chief Operating Officer through the HBS Leadership Fellows Program,... View Details
    • 12 Oct 2021
    • Research & Ideas

    What Actually Draws Sports Fans to Games? It's Not Star Athletes.

    in 2020 amid pandemic closures. While Lakhani’s study focuses on Australian football, the principles apply to any league trying to re-engage fans and revitalize the businesses that depend on them. “We’re talking about billion-dollar... View Details
    Keywords: by Rachel Layne; Sports
    • October 2020 (Revised November 2020)
    • Case

    Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa

    By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard
    In 2018 the majority ownership of publicly owned Wilderness Safaris, the leading high-end ecotourism company in Africa with safari operations in eight countries, was acquired by The Rise Fund, one of the world’s largest private social impact investing funds, and by FS... View Details
    Keywords: Investing; Investing For Impact; Ecotourism; COVID-19; Equity Financing; Strategy Formulation; Profitability; Environmental And Social Sustainability; Sustainability; Conservation Planning; Corporate Social Responsibility; Investment; Social Enterprise; Social Entrepreneurship; Environmental Sustainability; Strategy; Financing and Loans; Corporate Social Responsibility and Impact; Health Pandemics; Tourism Industry; Africa; Rwanda; Angola
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    • November 2020 (Revised June 2022)
    • Case

    Community-First Public Safety

    By: Mitchell B. Weiss and Sarah Mehta
    How many police officer positions to fund? In August 2020, the question facing St. Paul Mayor Melvin Carter, which might have seemed routine to another mayor at another time in another place, was anything but. A pandemic had rendered the city some $19-$34 million short... View Details
    Keywords: Race; Law Enforcement; Governance; Decision Making; Safety; Social Issues; Public Administration Industry; United States; Minnesota; Saint Paul
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    • October 2024
    • Article

    Challenges and Facilitators in Implementing Remote Patient Monitoring Programs in Primary Care

    By: Ruth Hailu, Jessica Sousa, Mitchell Tang, Ateev Mehrotra and Lori Uscher-Pines
    Background: The COVID-19 pandemic resulted in greater use of remote patient monitoring (RPM). However, the use of RPM has been modest compared to other forms of telehealth.
    Objective: To identify and describe barriers to the implementation of RPM among primary... View Details
    Keywords: Health Care and Treatment; Technology Adoption; Health Industry
    Related
    • 16 Apr 2020
    • Research & Ideas

    Has COVID-19 Broken the Global Value Chain?

    The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use many times daily is a product... View Details
    Keywords: by Sean Silverthorne
    • 18 Jun 2020
    • Research & Ideas

    What Is an "Essential" Purchase for a Low-Income Family?

    person—an average of $152—compared to only $125 for the lower-income person. It was a simple demonstration of the potentially far-reaching behavioral implications this implicit double standard may have. The research was completed before the COVID-19 View Details
    Keywords: by Rachel Layne
    • Web

    Health Care - Faculty & Research

    approaches in developing nations can impact global health. Recent Publications Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 Pandemic By: Olivia S. Kim , Jonathan A. Parker and Antoinette Schoar August... View Details