Order Taking and Fulfillment - Publications - Faculty & Research

28 Apr 2015
Blog Post

3 Reasons Engineers Thrive at Business School

driven decisions. By way of their background and training, engineers are set up to thrive in HBS’s rigorous, analytical environment. They bring a unique perspective to the classroom Carol: I tend to take a... View Details

30 May 2024
News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went... View Details

22 Nov 2023
News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

lessons of the course was around change. From her service experience, Frei learned that making small changes are often more trouble than their worth-but in order to make big, meaningful changes, you often have to change at a pace faster... View Details

Keywords: by Michael Blanding

16 Mar 2009
Research & Ideas

When the Internet Runs Out of IP Addresses

engineering time to handle all the details. But when a Web site supports both IPv6 and IPv4, some users will mistakenly try to reach the site by IPv6 because their computers and network cards are... View Details

Keywords: by Sean Silverthorne; Telecommunications

23 Jul 2013
First Look

First Look: July 23

fortnight if unexecuted. Bank finance and trade credit had tided Getit through tough times in the past, and Getit still had a Rs 250 million bank line to draw on. Should he View Details

Keywords: Anna Secino

26 Oct 2018
Blog Post

Making the Switch from Finance to Fitness

that “fitness is a hobby and finance is your career.” I remember nodding in agreement, but at the same time, those words rang so false. Why Harvard Business School One day it really hit me that I ultimately wanted to partner my love of... View Details

Web

Career Re-Entry & Flexible Work - Alumni

the workforce, supplement your current role, or take on projects following retirement. We recognize that each situation is unique and encourage you to meet with an HBS career coach in View Details

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

the ad and be taken to a Web site where she can learn more about the product and purchase it. The entire process—from ad to purchase—might take less than five minutes. In... View Details

Keywords: by Susan Young

15 Mar 2016
First Look

March 15, 2016

Aaron K., and Michael W. Toffel Abstract—Several CEOs are receiving significant media attention for taking public positions on controversial social and environmental issues... View Details

Web

FAQs for Alumni Virtual Programs - Alumni

Programs & Events FAQs for Alumni Virtual Programs Registration In what time zone are the events held? All events take place during Eastern Time. I registered for an upcoming event and now wish to switch my... View Details

21 Feb 2005
Op-Ed

Is Business Management a Profession?

and practices out of the network of those that have been found to be associated with professions. We use these traits and practices both to set forth our own notion of the essence of professionalism View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

24 Jan 2011
HBS Case

Terror at the Taj

recover after the attacks. Underlying this framework is a central conundrum: Why did the Taj employees stay at their posts, jeopardizing their safety in order to save hotel guests? And is this level of... View Details

Keywords: by Julia Hanna; Accommodations

September 1999 (Revised November 1999)
Case

Explore, Inc.

By: Allen S. Grossman, James E. Austin, Myra M. Hart and Sharon Peyus

Documents the creation of a national before and after-school day care program aimed at bridging the gap between school and parents' work schedules. This high-growth, for-profit social enterprise organization operated in what was historically the domain of nonprofit or... View Details

Keywords: Microeconomics; Growth and Development; Order Taking and Fulfillment; Mission and Purpose; Performance Expectations; Quality; Social Enterprise; Travel Industry

Citation

Educators

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Social Enterprise - Faculty & Research

company removed an episode of The Patriot Act with Hasan Minhaj in Saudi Arabia after Saudi regulators outlawed material “impinging on public order, religious values, public morals, and privacy,” and View Details

01 Jun 2018
News

Case Study: Tip the Scale

photos courtesy of Walden Local Meat In 2014, Walden Local Meat founder and CEO Charley Cummings (MBA 2011) crisscrossed New England in a company truck to personally deliver orders of chicken, pork, lamb,... View Details

01 Jun 2023
News

Buy Big, Sell Small

bus to restock. Their orders are relatively small, so they can’t negotiate on prices or credit terms,” adds Shruti, who watched her uncle’s kirana go out of business years ago due to issues with pricing and... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

July 1994 (Revised August 1994)
Case

Pacific Bell: Centrex Reengineering

Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell Operating Companies comprised of seven regional business units. Rather than implement the new process, roles, and... View Details

Keywords: Organizational Change and Adaptation; Change Management; Information Technology; Order Taking and Fulfillment; Telecommunications Industry