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  • All HBS Web  (2,572)
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    • News  (840)
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    • Multimedia  (2)
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  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

Silence is associated with many virtues: modesty, respect for others, prudence, decorum. Thanks to deeply ingrained rules of etiquette, people silence themselves to avoid embarrassment, confrontation, and View Details
Keywords: by Leslie A. Perlow
  • 21 May 2013
  • First Look

First Look: May 21

framework. The first layer assesses the relative importance of skilled labor, suppliers, and knowledge spillovers. The second layer considers whether firms can benefit from geographic concentration without co-locating. The final layer... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

exceeding. But the price for his little white lie was extremely high: The company based its demand planning on his sales forecast and consequently ran out of its core product in one View Details
Keywords: by Michael C. Jensen
  • 23 Jul 2013
  • First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name View Details
Keywords: Anna Secino
  • 11 Oct 2016
  • First Look

October 11, 2016

to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

investment as it once was—to palm oil. Unilever, the largest private holder and buyer of palm oil (an ingredient used in its famous “Sunlight Soap” and other products), diversified its View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Employees truly loved him. He chain-smoked most of his life; a visitor to his office had to make their way through a cloud of smoke. (Upon retirement, Southwest named him CEO... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 15 Feb 2000
  • Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

We know the symptoms all too well. We wait months to see a doctor. Office visits end, it seems, just moments after they begin. Managed care firms hold sway over doctors' treatment plans, and health insurance... View Details
Keywords: by Staff; Health
  • 26 Nov 2013
  • First Look

First Look: November 26

construction and industrial activities and had adversely affected the company's revenues and operating result. The stock of the company quickly fell from the mid-$30 range in late 2007 to $3 in March 2009.... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2014
  • Research & Ideas

Dragging Patent Trolls Into the Light

looks overwhelmingly like NPEs are just targeting firms that are more likely to pay out” Known as Non-Practicing Entities (NPEs), the companies in the Baxter Building are located in Marshall for one reason: the federal courthouse next... View Details
Keywords: by Michael Blanding; Legal Services
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

banking analysts issue early in the year relatively more optimistic and later in the year more pessimistic forecasts for banks that could be their future employers. This pattern is not observed when the same analysts forecast earnings of... View Details
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

made to secure support of the regional health director. Were the efforts to boost company sales and support public health a donation or a bribe? Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

merger of Office Depot and Staples, ending a marriage that would have reduced the number of big box office supply specialty chains to two, the... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

of its major holdings in joint venture companies, which would generate the financial capacity for M&A activities again in later years. In the meantime, Sijbesma wanted the View Details
Keywords: Sean Silverthorne
  • 04 Jun 2013
  • First Look

First Look: June 4

Emotional Benefits of Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Ashley V. Whillans, Adam M. Grant, and Michael I. Norton Abstract—When does giving lead to happiness? Here, we present two studies demonstrating that the... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

business. Historically, advertising agencies in the United States and Europe did not simultaneously serve accounts or clients that were competitors—a practice that also limited an agency's growth. The holding View Details
Keywords: by Michael Blanding; Advertising
  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Hiring more minority loan officers could help people of color secure significantly more home loans and address one of the biggest factors driving the racial wealth gap, new... View Details
Keywords: by Rachel Layne; Financial Services
  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

other minorities on corporate boards? A: It's no revelation that US companies are not doing very well in this regard. Even if a company has a woman and an African American on... View Details
Keywords: by Jim Aisner
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

will emerge. 2. Listen All The Time Science writer Malcolm Gladwell interviewed two Los Angeles policemen who staked their own lives on their ability to read other people's intentions. One of the View Details
Keywords: by Michael Wheeler
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

helpfulness made it more likely he'd get calls in the future. Much like Darren Rovell, Lucci built his bargaining endowment by stockpiling a network of valuable relationships. There probably are similar people in your View Details
Keywords: by Michael Wheeler
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