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Show Results For
- All HBS Web
(10,177)
- People (64)
- News (3,257)
- Research (3,953)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,368)
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
choices, resulting in more efficient organizations. “It’s about how we think about talent and resource allocation,” Paik says. You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking... View Details
Keywords: by Rachel Layne
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
somewhere, and then you have operations all over the US or maybe even worldwide,” he says. “It’s actually not that simple to understand what’s going on in all of your facilities.” In that way, social media could be used by companies to... View Details
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
that he was replacing a woman as opposed to a man affect his decision?” Most likely, yes. In studying the appointments of more than 2,000 federal judges and more than 5,000 corporate board members, Chang found that leaders have a strong tendency to replace “like people... View Details
Keywords: by Michael Blanding
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
management today. “How much more do we need to think about our responsibility to people?” As fascinating as her findings were, Rosenthal had some misgivings about their implications. She didn't want to be perceived as saying something... View Details
Keywords: by Katie Johnston
- 21 Aug 2023
- Book
You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance
of staying the course, this generation is increasingly looking to seize happiness wherever they can, because nothing is guaranteed. “Millennials are saying: Hold up. The rug keeps getting pulled out from under us. We think we’re finally... View Details
Keywords: by Kara Baskin
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday... View Details
Keywords: by Danielle Kost
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
customers, and how operational choices affect customer behaviors and firm performance. We all spend a surprising amount of time waiting our turn; by one estimate, Americans wait in line 37 billion hours a year—118 hours for every person.... View Details
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
leader’s role should involve reducing fear among associates to a minimum. Beatriz commented that, “quite often, team members paralyze due to fear and start delegating upward New KPIs, action plans, and strategies that don’t decipher the bad organizational habits and... View Details
Keywords: by James Heskett
- 16 Feb 2011
- Working Paper Summaries
Naivete and Cynicism in Negotiations and Other Competitive Contexts
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
can make you feel like it's objectifying the people who are involved or exploiting them. It can lead to concerns that people might think you are not doing it for the right reasons.” Jackson spent 20 months embedded in the human resources... View Details
Keywords: by Kristen Senz
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
important,” he says. “But I think it’s increasingly going to be the social skills, the cognitive skills, the ability to learn things and the ability to adapt that are going to be more important.” For... View Details
Keywords: by Ben Rand
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere week later, on September 11,... View Details
Keywords: by Carmen Nobel
- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair Professor of Marketing at Harvard... View Details
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
2014 midterms. Now 16 months away from the next election, efforts have been joined to prevent voter tampering from happening again. But I don’t think significant progress has been accomplished—a view bolstered in recent testimony before... View Details
Keywords: by George Riedel
- 13 May 2024
- Research & Ideas
Picture This: Why Online Image Searches Drive Purchases
things like, 'When can I find a coat that I like by simply snapping a picture of somebody wearing that coat on the subway?” A new study of a Chinese e-commerce site’s image-powered search tool offers lessons for companies trying to... View Details
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
source of criticism from those preferring research based on large data bases of quantitative information and advanced analytic techniques. "It can be a living hell for some distinguished CEOs returning to the School thinking that they can... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical... View Details
Keywords: by Sean Silverthorne
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
are external hires, and roughly two-thirds are “complete outsiders,” finds a recent working paper by Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School. In contrast, one recent analysis found... View Details
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details
- 11 Nov 2020
- Research & Ideas
How Hackathons Help Decide Platform Winners and Losers
competitive challenges facing software companies. Their market success depends largely on persuading the above-mentioned developers to write for their platforms. A new research paper suggests that the two sides can serve their own best interests View Details