Publications

2021
Book

The Power of Trust: How Companies Build It, Lose It, Regain It

By: Sandra J. Sucher and Shalene Gupta

Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees,... View Details

20 Nov 2019
Video

Shinta Widjaja Kamdani

Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the changes she made to the organizational structure and culture of the company when she took over leadership from her father. View Details

August 2018
Case

Garanti Payment Systems: Digital Transformation Strategy (A)

By: Shelle M. Santana and Esel Çekin

Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details

December 2008 (Revised December 2010)
Case

Hema Hattangady and Conzerv (A)

By: Michael L. Tushman and David Kiron

This case describes the evolution of a fast-growing Indian energy firm. It illustrates both leadership change as Hema is evolving as a leader, as well as how organization architecture (culture, systems, incentives, and human resources) is evolving. The case highlights... View Details

Keywords: Change; Decision Choices and Conditions; Leadership Development; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Energy Industry; India

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership Advantage: The Role of Employee... View Details

Keywords: by Carmen Nobel

March 2022
Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp

When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details

Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management

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17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

World on Fire. Image: Eoneren Related Reading When Your Passion Works Against You What Machine Learning Teaches Us about CEO Leadership Style How Scale Changes a Manager's Responsibilities Related reading... View Details

Keywords: by Danielle Kost

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

context is as much about following as it is about leading. It's all about managing change, but change in a given context. They're not at the stage of changing companies. What they're doing is challenging... View Details

Keywords: by Martha Lagace

Monique Burns Thompson

Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS. She has led as a co-founder, President,... View Details

2016
Book

Management: An Integrated Approach

By: Ranjay Gulati, Anthony Mayo and Nitin Nohria

The goal of Management: An Integrated Approach 2nd ed., is to prepare students for leadership positions in 21st century companies by addressing the many facets involved in answering one key question: How are leaders successfully managing competitive companies in... View Details

Keywords: Management; Leadership; Competition; Organizational Design

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July 1972 (Revised September 1985)
Case

Saturday Evening Post (Revised)

Permits analysis of the need for adapting strategy to environmental change and for choosing among strategic alternatives in the light of new environmental opportunities. Management and board failures in these areas may be traced to some of the underlying causes,... View Details

Keywords: Journals and Magazines; Management Style; Values and Beliefs; Governing and Advisory Boards; Adaptation; Leadership Style; Media and Broadcasting Industry; United States

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

the most highly valued companies in the world. But how were they able to steer their companies through the volatile ups and downs of decades of changing technologies? What did they have in common? And what can we learn from them about... View Details

Keywords: by Michael Blanding; Computer

03 Jan 2016
News

NFL Black Monday Insights: How Much Do Coaches Really Matter?

10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

the meaning of leadership. Most scholars (not to mention boards of directors) gauge the effectiveness of leadership almost exclusively through a lens of economic performance, specifically return on investment, say professors Joel M.... View Details

Keywords: by Martha Lagace

14 Aug 2023
Blog Post

Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

Association which has provided me access to Harvard leadership and insight to capital planning and university affairs. Just one of these individual experiences alone could be considered life-changing, and consequently I feel my life View Details

January 2018
Teaching Note

Still Leading (B1): Hon. Bob McDonald—Profiting from Purpose

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

This case is included in the Still Leading series, which is part of an opening series of cases used in the Advanced Leadership Initiative at Harvard University. This case can also be taught as a standalone case as it is rich with many key leadership lessons that fall... View Details

Keywords: Leadership; Personal Development and Career; Values and Beliefs; Transition

Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College.

Professor... View Details

Keywords: executive search

April 2021 (Revised December 2023)
Case

The Mahindra Group: Leading with Purpose

By: Ranjay Gulati and Rachna Tahilyani

India headquartered Mahindra Group is a multibillion-dollar federation of companies operating across the globe. It is ahead of its time in articulating its purpose and mapping its values, something it had first done at inception and then refreshed yet again as ‘Rise’... View Details

Keywords: Mission and Purpose; Organizational Culture; Change Management; Communication Strategy; Family Ownership; Corporate Social Responsibility and Impact; Revenue; Auto Industry; Financial Services Industry; Manufacturing Industry; Technology Industry; Asia; India; Mumbai; South Korea; Italy; United States

February 2022
Case

Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic

By: Linda A. Hill and Emily Tedards

As COVID-19 began to take lives, destroy healthcare systems, and shut down economies across the globe, Dr. Rakesh Suri, Chief Executive Officer of Cleveland Clinic Abu Dhabi, and his executive team adapted their leadership to instill the new levels of agility and... View Details