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  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

care providers such as doctors and hospitals placing profits before client needs (David Stahl, John Van Slyke, Roger Chen, Jan Fersing, Hugh Quick, among others); the agency problem separating payers such as individuals, businesses, and... View Details
Keywords: by Jim Heskett; Health
  • 05 Nov 2013
  • First Look

First Look: November 5

the waiting time to enter the ED increased by 26 minutes. We do not find any indications of improved performance on clinical metrics, with no statistical change in the number of admissions to the hospital or readmissions to the ED within... View Details
Keywords: Sean Silverthorne
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

whereas South Korea has 216 cases per million. "South Korea created a vast number of testing sites, which included not only big hospitals but local clinics and public health care facilities." What South Korea teaches us is that proactive... View Details
Keywords: by Doug J. Chung; Health
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Hospitals Cleveland Medical Center: Managing Capacity in Neurology In December 2014, Dr. Anthony Furlan, chair of the Department of Neurology at University Hospitals Cleveland Medical Center (UH), faced a... View Details
Keywords: Dina Gerdeman
  • 30 Jul 2013
  • First Look

First Look: July 30

https://www.hbs.edu/faculty/Pages/download.aspx?name=kupor%20tormala%20norton%20rucker.pdf Working Papers An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay By: Berry Jaeker, Jillian, and Anita Tucker Abstract—We use two years of inpatient... View Details
Keywords: Anna Secino
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

hospital emergency room and focuses on the effects of a new organizational structure, which we call a team scaffold, on teaming effectiveness and performance outcomes. Using a hybrid research design that adapts and blends quantitative... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 30 Oct 2012
  • First Look

First Look: October 30

the more than thirty units that had previously delivered acute stroke care. This case profiles the rollout of the new care delivery model in North Central London, where acute stroke care had previously been fragmented among five acute View Details
Keywords: Sean Silverthorne
  • 11 Mar 2014
  • First Look

First Look: March 11

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2311152   Cases & Course Materials Harvard Business School Case 614-044 Infection Control at Massachusetts General Hospital The case explores the challenges facing Massachusetts... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Intermountain Healthcare: Pursuing Precision Medicine Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients... View Details
Keywords: Carmen Nobel
  • 04 Jun 2013
  • First Look

First Look: June 4

Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys, and it now... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

Historically, the hospital aggregated important resources for care, such as technology and an all-important nursing workforce, but it rarely designed care processes to meet the needs of specific patient groups. Given the increased... View Details
Keywords: by Martha Lagace; Health
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

CEO reported that friends had come down with it. One CEO and father of three reported “[getting] lost in looking after the kids” as his wife “is a frontline worker and was at the hospital every day.” “Kids switching to online school” was... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 17 Jan 2012
  • First Look

First Look: January 17

presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of using the Health Buddy... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

how to expand the Brazilian market and also if there is international potential for the new Brazilian wines. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/509003-PDF-ENG State of Emergency at Mercy Hospital Thomas J. DeLong and... View Details
Keywords: Martha Lagace
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

eminent hospitals, and for decades has been a leader in pioneering cardiac care. Explores the methods, processes, and personnel that the hospital has cultivated over the years in order to develop its track record of excellence. In light... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

dollars for that?' They come to grips with the idea that physical appearance plays a part in how you price a car, but with an industrial product, it's all about the value you create."   Hernias R Us Case: Shouldice Hospital Limited... View Details
Keywords: by Garry Emmons
  • 26 Jan 2016
  • First Look

January 26, 2016

challenge. Who was the company competing against and how could it carve out a unique value proposition that would appeal to travelers and be differentiated from what was offered by other hospitality options? Was its current moniker... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

other domains, such as rail or hospital passenger flow. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55098 Bayesian Ensembles of Binary-Event Forecasts: When Is It Appropriate to Extremize or Anti-Extremize? By:... View Details
Keywords: Dina Gerdeman
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

https://cb.hbsp.harvard.edu/cbmp/product/317063-PDF-ENG Harvard Business School Case 816-075 Tenet Healthcare and Conifer Health Solutions This case explores the relationship between Tenet Healthcare, the third largest for-profit hospital... View Details
Keywords: Sean Silverthorne
  • 27 Aug 2013
  • First Look

First Look: August 27

expansion, and intrinsic business characteristics. The Indian models are all focused factories, but one is a hub and spoke model, with a hospital hub and ambulatory spokes, while the other offers only ambulatory services and is located on... View Details
Keywords: Sean Silverthorne

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