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      • Faculty Publications  (1,182)

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      • February 2001 (Revised October 2002)
      • Teaching Note

      Henry Heinz: Making Markets for Processed Foods TN

      By: Nancy F. Koehn
      Teaching Note for (9-801-289). View Details
      Keywords: Food and Beverage Industry; United States
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      Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods TN." Harvard Business School Teaching Note 801-376, February 2001. (Revised October 2002.)
      • February 2001 (Revised September 2002)
      • Teaching Note

      Howard Schultz and Starbucks Coffee Company (TN)

      By: Nancy F. Koehn and William Grundy
      Teaching Note for (9-801-361). View Details
      Keywords: Food; Food and Beverage Industry
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      Koehn, Nancy F., and William Grundy. "Howard Schultz and Starbucks Coffee Company (TN)." Harvard Business School Teaching Note 801-374, February 2001. (Revised September 2002.)
      • February 2001 (Revised September 2005)
      • Case

      Howard Schultz and Starbucks Coffee Company

      By: Nancy F. Koehn
      Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details
      Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry
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      Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
      • February 2001 (Revised May 2001)
      • Teaching Note

      Balance, Inc. (A) and (B) TN

      By: Richard G. Hamermesh and Michele Lutz
      Teaching Note for (9-801-169) and (9-801-170). View Details
      Keywords: Entrepreneurship; Food and Beverage Industry
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      Hamermesh, Richard G., and Michele Lutz. "Balance, Inc. (A) and (B) TN." Harvard Business School Teaching Note 801-372, February 2001. (Revised May 2001.)
      • February 2001 (Revised April 2001)
      • Case

      Balance, Inc. (B)

      By: Richard G. Hamermesh and Michele Lutz
      Supplements the (A) case. View Details
      Keywords: Entrepreneurship; Food and Beverage Industry
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      Hamermesh, Richard G., and Michele Lutz. "Balance, Inc. (B)." Harvard Business School Case 801-170, February 2001. (Revised April 2001.)
      • February 2001 (Revised August 2001)
      • Case

      Henry Heinz: Making Markets for Processed Foods

      By: Nancy F. Koehn
      Outlines many of the supply-side innovations, such as improved transportation, communication, and technological developments, that greatly expanded the productive capacity of the United States in the late 19th century. Explores a range of demand-side shifts, including... View Details
      Keywords: Demand and Consumers; Competitive Advantage; Corporate Strategy; Entrepreneurship; Supply and Industry; Innovation and Invention; Food and Beverage Industry; United States
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      Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods." Harvard Business School Case 801-289, February 2001. (Revised August 2001.)
      • January 2001
      • Case

      Achieving Customer Satisfaction at Pizza Hut (B)

      By: V.G. Narayanan and Lisa Brem
      Supplements the (A) case. View Details
      Keywords: Food; Customer Satisfaction; Quality; Marketing; Food and Beverage Industry; Food and Beverage Industry
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      Narayanan, V.G., and Lisa Brem. "Achieving Customer Satisfaction at Pizza Hut (B)." Harvard Business School Case 101-042, January 2001.
      • December 2000 (Revised February 2007)
      • Case

      Achieving Customer Satisfaction at Pizza Hut (A)

      By: V.G. Narayanan and Preeti Choudhary
      Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
      Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Food and Beverage Industry
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      Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
      • December 2000
      • Case

      Daymon Associates

      By: Ray A. Goldberg
      How does a firm act as a coordinater between the food retailer and manufacturer and satisfy both? View Details
      Keywords: Food; Globalized Markets and Industries; Distribution; Production; Sales; Relationships; Food and Beverage Industry
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      Goldberg, Ray A. "Daymon Associates." Harvard Business School Case 901-010, December 2000.
      • December 2000 (Revised December 2000)
      • Case

      Loblaw Companies Ltd.: The Road Ahead

      By: Ray A. Goldberg, David E. Bell and Ann Leamon
      After 24 years at the helm of Loblaw Companies, Canada's largest food retailer, Richard Currie is trying to decide on a strategy for the company's future. The firm's current emphasis on one-stop shopping for everyday household needs has been phenomenally successful.... View Details
      Keywords: Business Strategy; Distribution; Food; Food and Beverage Industry; Food and Beverage Industry; Canada
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      Goldberg, Ray A., David E. Bell, and Ann Leamon. "Loblaw Companies Ltd.: The Road Ahead." Harvard Business School Case 901-015, December 2000. (Revised December 2000.)
      • December 2000 (Revised December 2001)
      • Case

      Victor Semenov: A Journey From the Plan to the Market

      By: Ray A. Goldberg and Pavel Sorokin
      Keywords: Agribusiness; Privatization; Food; Policy; Russia
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      Goldberg, Ray A., and Pavel Sorokin. "Victor Semenov: A Journey From the Plan to the Market." Harvard Business School Case 901-018, December 2000. (Revised December 2001.)
      • December 2000 (Revised January 2001)
      • Background Note

      Promise of Functional Foods, The

      By: Ray A. Goldberg, Carin-Isabel Knoop and Laure Mougeot Stroock
      This case presents a definition of functional foods or nutraceuticals (food or food ingredients that could provide a health benefit beyond the traditional nutrients they contain), a description of some of the major obstacles to their commercialization and... View Details
      Keywords: Food; Private Sector; Public Sector; Health; Product Development; Production; Commercialization; Food and Beverage Industry; Food and Beverage Industry
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      Goldberg, Ray A., Carin-Isabel Knoop, and Laure Mougeot Stroock. "Promise of Functional Foods, The." Harvard Business School Background Note 901-013, December 2000. (Revised January 2001.)
      • December 2000
      • Case

      Friona Industries, L.P.

      By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
      As the food industry becomes more sophisticated, and as genomics and other factors provide for quality control from the producers to the consumers in the food chain, the beef industry has been one of the last commodity systems to organize the vertical systems to... View Details
      Keywords: Customer Satisfaction; Customer Value and Value Chain; Food; Management Systems; Supply and Industry; Performance Consistency; Quality; Partners and Partnerships; Food and Beverage Industry; Food and Beverage Industry
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      Goldberg, Ray A., Carin-Isabel Knoop, and Cate Reavis. "Friona Industries, L.P." Harvard Business School Case 901-009, December 2000.
      • November 2000
      • Case

      Dean Foods

      By: Ray A. Goldberg, David E. Bell, Ann Leamon and Kim Slack
      After 50 years of successful growth, mostly by acquisition, Dean Foods, the nation's second-largest dairy processor, has established a division to develop and market branded products nationally. Can a $4 billion company rely on a $300 million growth vehicle? Is this... View Details
      Keywords: Mergers and Acquisitions; Business Divisions; Transition; Food; Goods and Commodities; Brands and Branding; Product Launch; Product Positioning; Product Development; Value Creation; Food and Beverage Industry; Food and Beverage Industry
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      Goldberg, Ray A., David E. Bell, Ann Leamon, and Kim Slack. "Dean Foods." Harvard Business School Case 901-007, November 2000.
      • November 2000
      • Teaching Note

      Sendwine.com TN

      By: Thomas R. Eisenmann and Abby J. Hansen PHD
      Teaching Note for (9-800-211). View Details
      Keywords: Food and Beverage Industry
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      Eisenmann, Thomas R., and Abby J. Hansen PHD. "Sendwine.com TN." Harvard Business School Teaching Note 801-198, November 2000.
      • November 2000 (Revised July 2019)
      • Teaching Note

      Cafes Monte Bianco: Building a Profit Plan

      By: Robert Simons and Indra Reinbergs
      Teaching Note for (9-198-088). View Details
      Keywords: Business Strategy; Cash Flow; Capital Structure; Business Earnings; Financial Statements; Business Plan; Profit; Cost Management; Performance Evaluation; Strategic Planning; Financial Management; Investment Return; Food and Beverage Industry; Food and Beverage Industry; Italy
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      Simons, Robert, and Indra Reinbergs. "Cafes Monte Bianco: Building a Profit Plan." Harvard Business School Teaching Note 101-044, November 2000. (Revised July 2019.)
      • November 2000 (Revised March 2001)
      • Case

      Iggy's Bread of the World

      By: Kathleen L. McGinn and Alexis Lefort
      In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business. Six years... View Details
      Keywords: Growth Management; Mission and Purpose; Organizational Culture; Restructuring; Family Business; Power and Influence; Food and Beverage Industry; Food and Beverage Industry; Massachusetts
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      McGinn, Kathleen L., and Alexis Lefort. "Iggy's Bread of the World." Harvard Business School Case 801-282, November 2000. (Revised March 2001.)
      • September 2000
      • Teaching Note

      Boston Beer Company: Light Beer Decision TN

      By: Joseph B. Lassiter III and John T. Gourville
      Teaching Note for (9-899-058). View Details
      Keywords: Food and Beverage Industry; Boston
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      Lassiter, Joseph B., III, and John T. Gourville. "Boston Beer Company: Light Beer Decision TN." Harvard Business School Teaching Note 801-144, September 2000.
      • July 2000 (Revised April 2001)
      • Case

      Agricultural Biotechnology and its Regulation

      By: Forest L. Reinhardt
      In the United States, genetically modified corn and soybeans are now widely grown and consumed. In Europe, however, they have been dubbed "Frankenstein foods," shunned by packaged food manufacturers, and subjected to a host of governmental restrictions. This case... View Details
      Keywords: Agribusiness; Genetics; Governing Rules, Regulations, and Reforms; Corporate Strategy; Trade; Law; Goods and Commodities; Safety; Environmental Sustainability; Government and Politics; Agriculture and Agribusiness Industry; Biotechnology Industry; Europe; United States
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      Reinhardt, Forest L. "Agricultural Biotechnology and its Regulation." Harvard Business School Case 701-004, July 2000. (Revised April 2001.)
      • June 2000 (Revised January 2010)
      • Teaching Note

      BRL Hardy: Globalizing an Australian Wine Company (TN)

      By: Christopher A. Bartlett
      Teaching Note for (9-300-018). View Details
      Keywords: Globalization; Food; Food and Beverage Industry
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      Bartlett, Christopher A. "BRL Hardy: Globalizing an Australian Wine Company (TN)." Harvard Business School Teaching Note 300-128, June 2000. (Revised January 2010.)
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