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  • All HBS Web  (1,460)
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    • News  (332)
    • Research  (855)
    • Events  (2)
    • Multimedia  (5)
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  • 25 Mar 2014
  • First Look

First Look: March 25

& Mauritz, 2000 In 2000, Hennes & Mauritz (H&M) was the second-largest and most global player in the fashion retail business. It operated 682 stores, 80% of them outside its home country of... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

undermines creative thinking in tasks that draw on knowledge from multiple cultures. Three studies (a network survey and two experiments) found that ambient cultural disharmony decreased individuals'... View Details
Keywords: Carmen Nobel
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Scriplogix also polled conference attendees about their views of what the future held and the impediments, if any, to fashioning curricula which could help students best address this future. Concurrently,... View Details
Keywords: by Paul Guttry; Health; Education
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

creative or in love with risk, but they are deeply inquisitive, open to new experiences, and comfortable with the unpredictable. He also offers evidence-based, practical advice for interviews View Details
Keywords: Sean Silverthorne
  • April 2023 (Revised April 2024)
  • Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096. View Details
Keywords: Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing; Innovation and Management; Innovation Strategy; Leadership Style; Business or Company Management; Management Style; Media; Business Processes; Organizational Culture; Organizational Structure; Performance Expectations; Performance Productivity; Creativity; Business Strategy; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; North America; California; Canada; Europe; Middle East; Africa; Asia; Latin America
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Joly, Hubert, Leonard A. Schlesinger, James Barnett, and Stacy Straaberg. "Netflix's Culture: Binge or Cringe?" Harvard Business School Teaching Note 523-004, April 2023. (Revised April 2024.)
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

without their consent. Yet, sometimes honesty does hurt and bad guys do win. Thus, the fact that creative managers can often come up with strategies that are fair to non-shareholder constituencies while... View Details
Keywords: by Carla Tishler
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

in state industries—became a closed caste, an industrial elite with hereditary jobs, and with privileges and security far above that of their rural cousins. If anything, the... View Details
Keywords: by William C. Kirby
  • 23 Jul 2013
  • First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
  • June 1994
  • Supplement

Serengeti Eyewear: An Interview with Zaki Mustafa, Video

By: David A. Garvin
Keywords: Apparel and Accessories Industry; Apparel and Accessories Industry
Citation
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Garvin, David A. "Serengeti Eyewear: An Interview with Zaki Mustafa, Video." Harvard Business School Video Supplement 394-525, June 1994.
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key principles of The Toyota Way,... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

the finance industry has been that "they should move from Wall Street to Seventh Avenue and be with the rest of the fashion industry." "We're never going back to... View Details
Keywords: by Carrie Levine
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

A factory worker uses company time and materials to fashion a lamp he will take home for personal use—an artifact called a "homer." The practice is probably illegal View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 16 Dec 2011
  • Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

only responded to globalization but also driven and framed it. The study of particular industries over the long term, employing deep archival research on individual firms, has generated unique insights on... View Details
Keywords: by Geoffrey Jones & Walter Friedman
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

industry experts who estimated the returns to be significantly lower than professional venture investing due to less investor diversification and capital limitations that prevent investment in follow-on... View Details
Keywords: by Manda Salls
  • May 1997
  • Case

Donna Karan International Inc.

By: Krishna G. Palepu and Sarayu Srinivasan
Designer Donna Karan takes her firm public. After eager anticipation from Wall Street, the stock loses 60% of its value. This case addresses the questions: Is Karan's company ready to undertake responsibilities of being public? Is the company's strategy sustainable?... View Details
Keywords: Public Equity; Stock Shares; Financial Strategy; Corporate Accountability; Corporate Social Responsibility and Impact; Outcome or Result; Going Public; Business Strategy; Valuation; Fashion Industry
Citation
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Palepu, Krishna G., and Sarayu Srinivasan. "Donna Karan International Inc." Harvard Business School Case 197-077, May 1997.
  • June 1995
  • Teaching Note

Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN

By: Richard E. Walton
Teaching Note for (9-392-025). View Details
Keywords: Value; Business Ventures; Creativity; Marketing; Business and Shareholder Relations; Policy; Business Growth and Maturation; Organizational Culture; Performance Effectiveness; Competency and Skills; Managerial Roles; Compensation and Benefits; Food and Beverage Industry
Citation
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Walton, Richard E. "Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN." Harvard Business School Teaching Note 395-238, June 1995.
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

the long-standing "full service" industry norm, there has been a growing trend toward agencies unbundling the media function from creative and other services provided... View Details
Keywords: by Peter K. Jacobs; Advertising
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

company in the global animal health industry through innovative technology, creative marketing, and strong branding. Sel-Plex, a proprietary Alltech product, had shown... View Details
Keywords: Martha Lagace
  • 31 May 2016
  • First Look

May 31, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51099 May 2016 American Economic Review: Papers and Proceedings Copyright Infringement in the Market for Digital Images By: Luo, Hong, and Julie Holland... View Details
Keywords: Sean Silverthorne
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