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  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

themselves moral agents with distinct moral responsibilities. To date, the debate about corporate moral agency has focused on responsibility for past wrongdoing that involves violating negative duties (i.e., duties to refrain from certain actions). In this chapter, I... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

learn some lessons from the limited success of current approaches to design their strategy in this exciting area. Do You Really Want to Be an eBay? Authors:Hagiu, Andrei, and Julian Wright Publication:Harvard Business Review Abstract Most... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

this category has lower performance along traditional metrics but offers new benefits around convenience, customization, and simplicity that fit squarely with a customer's behavior patterns and priorities. The business model supports... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

research. Dorothy Leonard: There are two streams of research that are coming together here. One stream is the research that Brian and I started a couple of years ago: the use of technology in aiding learning processes both face-to-face... View Details
Keywords: by Sean Silverthorne
  • 13 May 2008
  • First Look

First Look: May 13, 2008

themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book that reveals how to overcome this "depth deficit" and find the universal drivers of human behavior so... View Details
Keywords: Martha Lagace
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

$10 for a rare card that actually was priced at $1,000. The temporary clerk had wrongly assumed that there was a decimal point. When the owner learned of the mistake and went to the boy's home, the father refused to return the card.... View Details
Keywords: by Martha Lagace
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Companies should "always try new things," he emphasizes. "But we have learned to focus on and apply this innovation to our current customers." Updated advice: Make sure that a sizable percentage of your current... View Details
Keywords: by Melissa Raffoni
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
Keywords: by Richard Bierck; Retail
  • 08 May 2012
  • First Look

First Look: May 8

abstract is unavailable at this time. Book: http://hbr.org/2012/05/six-myths-of-product-development/ar/1   Working PapersLearning by Supplying Authors:Juan Alcácer and Joanne Oxley Abstract Learning processes lie at the heart of our... View Details
Keywords: Carmen Nobel
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

imposes restrictions on individual choice behavior that limit the types of substitution patterns that can be found through empirical analysis, and we raise fundamental questions about when the model can be used to recover individuals'... View Details
Keywords: Martha Lagace
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

http://www.hbs.edu/research/pdf/07-046.pdf   Cases & Course MaterialsBroadcast Television in the Broadband World Harvard Business School Note 707-486 What strategies have the top four (NBC, CBS, ABC, and FOX) broadcast television networks tested in response to... View Details
Keywords: Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

consider other options in China. "I have no regrets," he adds, "because I learned so much from that experience." Now working in strategic planning for Philip Morris International's China operations, Klump is part of a... View Details
Keywords: by Garry Emmons
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

wrong? In their article Taking Gender into Account: Theory and Design for Women's Leadership Development Programs, which appeared in the September 2011 issue of the Academy of Management Learning & Education, Ely and coauthors... View Details
Keywords: by Maggie Starvish
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

interpret that to mean that it’s safe.” Luca and Glaeser teamed with University of Maryland Professor Ginger Zhe Jin and Benjamin T. Leyden, an assistant professor at Cornell University. They detailed their findings in Learning from... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

that facilitate teamwork has been a pursuit of researchers for nearly a half-century. We review existing literature on teams and team learning in organizational behavior and technology and innovation to... View Details
Keywords: Martha Lagace
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

panic selling caused an unprecedented early shutdown of the Tokyo Stock Exchange. Horie, who denies wrongdoing, was arrested on January 23. What went wrong at Livedoor, and what are we to learn from its undoing? Robin Greenwood, an... View Details
Keywords: by Sean Silverthorne; Financial Services; Technology
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior in solving complex problems,... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

offered by the CMOS technology. And he committed additional resources only when the management team identified and began developing new markets. Rather than pour money into the initial framing, he helped managers learn to see precisely... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 06 Sep 2016
  • First Look

September 6, 2016

nondisclosed information, and as a consequence, senders do not always disclose their private information. However, when subjects are informed about non-disclosed information after each round, behavior slowly converges to full unraveling.... View Details
Keywords: Carmen Nobel
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational... View Details
Keywords: Sean Silverthorne
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