Publications

March 2011 (Revised August 2012)
Case

Caesars Entertainment: CodeGreen

By: George Serafeim, Robert G. Eccles and Tiffany A. Clay

The case describes the development of Caesar's sustainability initiative program, the effect of the initiative on employee engagement and motivation, and on customer satisfaction. View Details

Keywords: Customer Satisfaction; Employees; Corporate Social Responsibility and Impact; Environmental Sustainability; Motivation and Incentives; Accommodations Industry; Entertainment and Recreation Industry

December 2012 (Revised October 2013)
Case

Developing the Materiality Matrix at Telefónica

By: Robert G. Eccles, George Serafeim and Asun Cano-Escoriaza

Telefónica, one of the largest telecommunication companies in the world and headquartered in Spain, has been issuing a corporate sustainability report since 2002. In its 2011 Sustainability report, the company included a "materiality matrix," and was one of only five... View Details

Keywords: Sustainability; Sustainability Reporting; Sustainable Strategy; CSR; Corporate Social Responsibility; Communication Technology; Environmental Accounting; Corporate Social Responsibility and Impact; Environmental Sustainability; Telecommunications Industry; Spain

20 May 2019
Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

Duke’s Fuqua School of Business. Toffel is the Senator John Heinz Professor of Environmental Management at HBS. “ some CEOs believe they can’t be silent when a proposed government policy might lead some of their employees to be subjected... View Details

Keywords: by Michael Blanding

27 Sep 2019
Blog Post

HBS Alumni and Students Take On the Climate Crisis

prairies west of Houston to mitigate the environmental impact of development through investment in conserving water-absorbing grasslands. THE BLUE-GREEN REVOLUTION Synthetic Genomics Inc., a private biotech... View Details

16 Jul 2020
News

Accounting for Real Change

independent auditors. The COVID pandemic has revealed a similar problem, Cohen writes. “This time, it is the measurement of companies’ social and environmental impacts that must be made transparent.”... View Details

03 Mar 2014
News

A Life Transformed

mostly with social and environmental themes, that preserve his native Odisha culture. Working with acclaimed Indian writer-director Prashant Nanda, he has produced two films to date. For his first, The Living Ghost (2010), Parija received... View Details

Keywords: Robert S. Benchley; Finance; Transportation

08 Oct 2013
News

The Green Giant

The old-fashioned assumption of the environmental movement was that business and industry were the problem. World Wildlife Fund President and CEO Carter Roberts (MBA 1988) is bullish that they can be part of the solution. A new breed of... View Details

Keywords: Ralph Ranalli; World Wildlife Fund

October 20, 2023
Article

How ENGOs Can Support Corporate Climate Change Efforts

By: Michael W. Toffel

Nearly half of CEOs view climate change as affecting their companies now or within the coming decade, but there is also a wide gap between what CEOs say is progress on tackling climate change and what many of their investors believe are effective actions. Companies... View Details

Keywords: Climate Change; Corporate Social Responsibility and Impact; Business and Shareholder Relations

Register to Read

September 2010 (Revised August 2011)
Background Note

A Chronology of Integrated Reporting

By: Robert G. Eccles and Michael P. Krzus

This technical note traces the development of integrated reporting through published materials, research, and the formation of various committees. Readers will gain an understanding of how the topics of nonfinancial information, sustainable development, corporate... View Details

Keywords: Integrated Corporate Reporting; Corporate Disclosure; Product Development; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues

08 May 2019
Blog Post

In the Business of Flexibility

level of talent within their budget. The firm is simultaneously mobilizing a part of the workforce—those with a need or a desire for flexible arrangements due to childcare responsibilities or other factors—that might otherwise be left on the economy’s sidelines.... View Details

Keywords: Entrepreneurship; Nonprofit / Government

08 May 2019
Blog Post

Top-Notch Talent Begets Top-Notch Talent

by HBS alum Annie Davis. “I’ve been passionate about social and environmental issues my entire life,” says Davis, who joined Prokanga in 2018 as managing director of social impact. “From a social impact... View Details

01 Dec 2019
News

Making Eco Easy

recyclable, compostable paper for shipping. Because the lightweight bottles contain no liquids and the tablets are nickel-sized, the environmental impact of delivering the products to consumers is lessened.... View Details

Keywords: Jennifer Gillespie

August 2015 (Revised March 2016)
Supplement

Rana Plaza (C): Primark and Victim Compensation

By: John A. Quelch and Margaret L. Rodriguez

Keywords: Labor Relations; Corporate Social Responsibility; Sustainability; International Marketing; Supply Chain Management; Corporate Social Responsibility and Impact; Marketing; Labor Unions; Environmental Sustainability; Globalized Markets and Industries

Fast Answer

Sustainability Resources for HBS MBAs

about climate change and tips on how to help. E&E News Including Energywire, Climatewire, E&E Daily, Greenwire, E7E NewsPM and Reports Reports State of the Profession, GreenBiz Corporate Careers that Can Have a Difference, Net View Details

07 Nov 2022
Blog Post

Creating Emerging Markets Sustainability Series - COP27 and the Climate Crisis

pioneers of environmental sustainability from the private and NGO sectors who have mobilized their organizations in response to the worsening impacts of climate change: Helmy Abouleish is CEO of the SEKEM... View Details

October 2010 (Revised November 2010)
Case

YES BANK: Mainstreaming Development into Indian Banking

By: Michael Chu and Namrata Arora

YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details

Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India