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  • September 2023 (Revised September 2024)
  • Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
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  • 08 May 2012
  • First Look

First Look: May 8

a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's), Lundgren and his team set out to create a more efficient,... View Details
Keywords: Carmen Nobel
  • 01 Sep 2010
  • News

Dean Nohria Looks Ahead

general management. It was a school that was associated with developing leaders who would go out and run large, complex enterprises or build new entrepreneurial ventures. It was about educating the kind of people whom I always had... View Details
Keywords: Roger Thompson
  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

in space is the fundamental transformation of how it’s being organized. For a long time, when most people thought about what we do in space as humans, they thought of it as primarily a government-led activity. They thought of the James... View Details
Keywords: by Kara Baskin; Aerospace
  • 11 Mar 2014
  • First Look

First Look: March 11

evolution of multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an MNE with two sets of interrelated decisions. First, the MNE has to decide whether to... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2010
  • First Look

First Look: March 16

  PublicationsRenewing Unilever: Transformation and Tradition Author:Geoffrey Jones Publication:Istanbul: Is Bankasi Kultur Yayinlari, 2010, Turkish ed. Abstract Unilever's brands can now be found in one out of every two households in the... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

work of a UNIX systems lab technician in the 21st century differs extravagantly from the work of a factory worker 100, or even 20, years earlier. In this paper, we argue that technological transformations now underway create the potential... View Details
Keywords: Martha Lagace
  • 01 Dec 1999
  • News

Christensen and Vernon Remembered

Dean Kim B. Clark called him "a pioneer in turning the classroom into a transformational experience and in preparing leaders for both business and society. An extraordinary teacher and human being," Clark continued, "he made an indelible... View Details
  • 18 Nov 2014
  • First Look

First Look: November 18

Perspective on the Growth of the Koç Group in Turkey By: Coplan, Asli M., and Geoffrey Jones Abstract—This working paper examines the origins and development of the Koç Group, which grew to be the largest business group in Turkey. This View Details
Keywords: Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

https://www.hbs.edu/faculty/Pages/item.aspx?num=52406 January–March 2017 Enterprise & Society Creating Ecotourism in Costa Rica, 1970–2000 By: Jones, G., and Andrew Spadafora Abstract—Between the 1970s and the 2000s, Costa Rica became... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707446 SAP: Industry Transformation (A) Harvard Business School Case 707-435 SAP seeks growth in the small- and medium-sized enterprise market.... View Details
Keywords: Martha Lagace
  • 28 Aug 2012
  • First Look

First Look: August 28

characteristics of sustainable companies, and we develop a two-stage model that can help companies develop a culture of innovation, trust, and the ability for transformational change. Read the paper:... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

discussion about it in comparison with some other alternatives to hierarchy. We then characterize the recent surge of socially engaged models of enterprise and press the case that this turning point warrants reconsideration of the merits... View Details
Keywords: Carmen Nobel
  • 12 May 2009
  • First Look

First Look: May 12, 2009

world of advertising by transforming the way Americans watched television. BCM had developed a technology to make television "clickable," enabling viewers to interact with the content on their television screens. By April 2009,... View Details
Keywords: Martha Lagace
  • 22 May 2007
  • First Look

First Look: May 22, 2007

chapter as one of the great marketing companies, in league with Kraft Food or Coca-Cola. The job of the next CEO would be to unlock the enterprise value of the company in the face of continuing customer consolidation and increasingly... View Details
Keywords: Martha Lagace
  • 14 Jan 2014
  • First Look

First Look: January 14

Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=42640 Managing Risks: Towards a Contingency Theory of Enterprise Risk Management By: Mikes, Anette, and Robert Kaplan Abstract—Enterprise Risk Management (ERM) has become a crucial component of... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2018
  • What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
Keywords: by James Heskett; Energy
  • 01 Dec 2013
  • News

Curing Health Care

insurance payment, diagnostic testing, and physician visit, followed by an accurate assignment of the cost of employees and equipment at each process step. "The transformative result has been our ability to better measure costs that... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 31 Jul 2012
  • First Look

First Look: July 31

describing the downsides of the ruthlessly competitive culture at Zynga, a young, successful online gaming company. A similar data-driven performance measurement system is employed at Dovernet, a Vancouver-based provider of enterprise... View Details
Keywords: Carmen Nobel