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  • All HBS Web  (1,431)
    • News  (262)
    • Research  (977)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (353)

Show Results For

  • All HBS Web  (1,431)
    • News  (262)
    • Research  (977)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (353)
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  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

way: "We currently have 12 million undocumented Mexicans inside the US and we do not know what to do with them ." Other arguments included those of Tony Eckel that "economic benefits of any worker immigration is limited... View Details
Keywords: by Jim Heskett
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

characterized those urging patience.  As he put it, “The computer was created by Babbage in the 18th century We only started seeing the pervasive benefits from computing in the last 10-15 years.  Today’s innovations will bring real... View Details
Keywords: by James Heskett; Computer; Technology
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professor... View Details
Keywords: by Staff
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

status-quo-preserving story that prevails despite countervailing evidence. We then advance systems-psychodynamic theory to show how organizations use this narrative and attendant policies and practices as an unconscious “social defense” to help View Details
Keywords: Dina Gerdeman
  • 29 Feb 2000
  • Research & Ideas

Whence IT Value?

Networks connect people to each other and to potentially vast pools of information. They are thus extraordinarily valuable tools for businesses. It may well be that businesses benefit primarily not from the computer's ability to execute... View Details
Keywords: by Andrew McAfee
  • 14 Aug 2012
  • First Look

First Look: August 14

environmental benefits while also generating a financial return. Recent reports have estimated a global market of at least $500 billion in the next decade. The note discusses the role of the various players such as impact investors,... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

a white American male, I recognize that throughout my life I have been the beneficiary of positive assumptions about my abilities and my potential—assumptions that did not benefit most of my female colleagues. I have not had to overcome... View Details
Keywords: by Bill George
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can a business do to motivate View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details
Keywords: by Avery Forman; Food & Beverage
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global Institute, 72% reported using them to facilitate employee communication. We have studied internal social tools in various work settings, including... View Details
Keywords: Carmen Nobel
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details
Keywords: by James Heskett; Retail
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

psychological safety tend to bounce back over time? One possibility is that employees gain it back after realizing the benefits of speaking up outweigh the risks. “Although it can be uncomfortable to speak... View Details
Keywords: by Michael Blanding; Health
  • 13 Oct 2015
  • First Look

October 13, 2015

contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

earned on fixed costs), the brick-and-mortar retailer finds itself with shrinking margins. Online retailers' lower cost structures are driven by a variety of cost efficiencies. From an employee perspective, positions such as cashiers and... View Details
Keywords: Re: Rajiv Lal; Retail
  • 10 Feb 2015
  • First Look

First Look: February 10

abstract available. Publisher's link: http://www.europeanbusinessreview.com/?p=6747   Working Papers Price Coherence and Excessive Intermediation By: Edelman, Benjamin, and Julian Wright Abstract—Suppose an intermediary provides a benefit... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

relationship that favored all parties. We discuss implications for research in the economics and management of MSPs. Specifically, we argue that the literature would benefit from work that endogenizes platform design and that considers... View Details
Keywords: Dina Gerdeman
  • 09 Aug 2011
  • First Look

First Look: August 9

http://kuznets.harvard.edu/~aroth/papers/KesslerRoth_OrganDonationAndAllocation.pdf The Psychological Costs of Pay-for-Performance: Implications for the Strategic Compensation of Employees Authors:Ian Larkin, L. Pierce, and F. Gino... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

exercise (Negotiation Strategy Simulation)—illuminate how through a thoughtful process of probing and testing, a negotiator may determine whether the other party tends to be cooperative or competitive. The material also demonstrates how the View Details
Keywords: Martha Lagace
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

employees is "a competitive world, in which you come to work every day just a little bit scared." Making The Pie Bigger If you're an independent operator and an industry giant like Wal-Mart or Barnes & Noble enters your... View Details
Keywords: by David Stauffer
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