Publications

Web

Employers - Institute For Strategy And Competitiveness

their employees for complex conditions and bring in house care for common conditions. Key Action Steps for Employers Set the goal of increasing health value, not minimizing health benefit costs Develop... View Details

Web

How Sharing Smart Ideas on Social Can Boost Sales | Working Knowledge

their entrepreneurial spirit for more than two decades. In particular, she has probed the benefits of structured empowerment—the idea that organizations can support empowered employees by presenting them... View Details

Howard Schultz

Not only did Schultz foresee that a large-scale coffee shop chain was a lucrative business, but he maintained Starbucks lead through a combination of customer and employee satisfaction plans. Schultz’s plan to offer part-time View Details

Keywords: Restaurants & Lodging

March 2002
Teaching Note

Akamai's Underwater Options (A) and (B) TN

By: Brian J. Hall and Jonathan Lim

Teaching Note for (9-902-069) and (9-902-195). View Details

Keywords: Stock Options; Employee Stock Ownership Plan

31 Mar 2002
What Do You Think?

Is This the Decade of the Investor?

employees and less than 3 percent to investors. Compared with the preceding decade of the 80s, customers enjoyed the benefits of low inflation while corporations suffered lower rates of increase in profits... View Details

Keywords: by James Heskett

September 2003
Case

Executive Compensation at Reckitt Benckiser plc

By: V.G. Narayanan, Krishna G. Palepu and Lisa Brem

Investors felt betrayed by the increasingly lucrative pay packages awarded to CEOs and other top executives at multinational companies. Yet, board members charged with adequately rewarding executives were forced to compete with rising packages of salaries and stock... View Details

Keywords: Design; Stock Options; Investment Activism; Corporate Accountability; Compensation and Benefits; Employee Stock Ownership Plan; Management Teams; Business and Shareholder Relations; Consumer Products Industry; Netherlands; United States

05 Aug 2002
Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

employers and 92 percent of small ones offer employees only a single health insurance plan. And even when companies offer three or four options, precious little distinguishes them—most managed-care plans provide the same benefits, insure... View Details

Keywords: by Regina E. Herzlinger

May 2008
Supplement

Tribune Company, 2007 (CW)

By: Timothy A. Luehrman

This case describes the proposed acquisition of Tribune Company by Sam Zell in 2007. Tribune Company is one of the largest newspapers and broadcasting companies in the United States. Zell's proposed acquisition is unusual in several respects. It is two-tiered, employs... View Details

Keywords: Acquisition; Credit; Employee Stock Ownership Plan; Employees; Markets; Market Transactions; Negotiation Deal; Business and Shareholder Relations; Sales; Perspective; Journalism and News Industry; United States

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

model? A: Employers that currently provide insurance benefits advocate consumer-driven health care because it cannot be worse than the present managed care system, whose costs escalate at double-digit [rates] while quality concerns and... View Details

Keywords: by Martha Lagace

03 Mar 2014
Blog Post

Align Your Social Media and Recruiting Strategies

culture. Let current employees take over your twitter account for a week or two, or hold a live chat where candidates can inquire with current employees about the benefits of... View Details

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

employees in the dark and constantly surprising them is a serious form of disrespect." Bert Baker linked it to integrity with this comment: "When I know that my manager is a person of integrity, then I know they will not... View Details

Keywords: by James Heskett

March 2001 (Revised February 2005)
Case

Venture Capital Vignettes

By: G. Felda Hardymon

Presents three fictionalized but realistic situations in which a venture capitalist may find himself. One situation requires crisis intervention to quell a dispute between a vice president of sales and a CEO; another poses the problem of working out the composition of... View Details

Keywords: Venture Capital; Crisis Management; Governing and Advisory Boards; Management Teams; Executive Compensation; Situation or Environment; Employee Relationship Management; Problems and Challenges; Financial Services Industry

Profile

Inessa Lurye

today, Inessa heads up product strategy at Maxwell Health, an "operating system for employee benefits" that centralizes health and benefits data to help employees... View Details

09 Apr 2025
News

The Working Parent Revolution

exacerbated by the workplace flexibility of the COVID era has put increasing demands on businesses to offer or expand benefits that support family schedules. In this episode of Skydeck, contributor April White talks to Stephen Kramer (MBA... View Details

04 Dec 2020
News

Hour by Hour

for hourly workers, Morris realized: Companies lost money on training, and employees often started right back at minimum wage with each new job as they worked to learn an entirely new set of skills. This insight is at the heart of Syrg,... View Details

August 2003 (Revised April 2005)
Case

Old Tex College

By: Regina E. Herzlinger and Ray Herschman

Requires student to choose among the following health insurance options for employers: number of plans offered, managed care and consumer-driven options, and self-funding vs. full insurance. Teaching purpose: To Understand the design of health insurance. Includes color... View Details

Keywords: Insurance; Health; Health Care and Treatment; Compensation and Benefits; Employees

Find at Harvard

July 2002 (Revised November 2002)
Case

Crucial Conversations

By: Thomas J. DeLong and Vineeta Vijayraghavan

Todd McKenna, a third-year associate at an investment banking firm, confronts his boss. His boss had told him he would be the top paid associate at the firm, and McKenna finds out that this isn't true. He approaches his boss to find out why he was lied to. View Details

Keywords: Interpersonal Communication; Investment Banking; Executive Compensation; Employee Relationship Management; Rank and Position; Banking Industry