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- All HBS Web (2,312)
- Faculty Publications (369)
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
eases but labor shortages persist, these sites offer another way for consumers to navigate a bumpy return to normalcy, particularly in the service industry. Consumer Reviews and Regulation: Evidence from NYC Restaurants, a recent working paper for the National Bureau... View Details
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
In contrast to traditional private equity settings, none of the interviewed anchors sought fee breaks or other preferential economic terms. Some were attracted by the ability to shape the direction and legal structure of the fund or serve... View Details
- 31 Aug 2010
- First Look
First Look: August 31
Furthermore, a third experiment shows that people tend to discount the wrongness of crossing ethical boundaries to hurt or help others when the action restores equity. The Private Equity Advantage: Leveraged Buyout Firms and Relationship... View Details
Keywords: Sean Silverthorne
- 01 Jun 2024
- News
Leveraging Generative AI
Four decades after HBS became the first business school in the country to require the use of personal computers in the MBA Program, the School is undergoing a different kind of technological transformation, one that leverages generative artificial intelligence (GenAI)... View Details
Keywords: Jennifer Gillespie
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
perceived as a cool phenomenon with a ton of money to be earned if the model can be made to work. Nothing made the point better than former Uber CEO Travis Kalanick’s founding of the startup CloudKitchens. The economics are appetizing... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
growing pains in 2007, founder Howard Schultz realized its unique customer experience was broken. The State of Customer Service LeadershipThe economic future of the country is largely in the hands of those... View Details
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
Arbuckle Professor of Business Administration at Harvard Business School, their experiences permit an inside look at pushing past barriers. “I had studied Miami’s evolving entrepreneurial ecosystem for an earlier set of cases. But I saw... View Details
Keywords: by Carolyn DiPaolo
- Person Page
Course Development
By: Debora L. Spar
Managing International Trade and Investment
Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
experience as free raw material for hidden commercial practices of extraction, prediction, and sales,” “a parasitic economic logic,” “a rogue mutation of capitalism marked by concentrations of wealth,” “as... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside... View Details
Keywords: Dina Gerdeman
- Web
Gender & Race in Organizations Research Group - Race, Gender & Equity
Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines organizational culture, social identity, and inequality by exploring the... View Details
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
James W. Riley has been confronted with questions of identity and alienation since he was a teenage graffiti artist navigating 1990s Los Angeles. “I’ve always had this notion of going places and being in spaces that maybe subtly said, ‘You don’t belong here,’” said... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 31 Jul 2023
- News
Striving for Imperfection
programmable biology, and then all of the disruption from the pandemic, from conflict and economic disruption, the frame in which we’re doing strategy has all changed. Now, you’re just as likely to be disrupted by an entrant completely... View Details
- 29 Sep 2009
- First Look
First Look: September 29
the level of new investment. But, in the case of investment centers, Economic Value Added, or EVA, is likely to be the most effective single-period measure because it is designed to encourage only value-increasing investment decisions.... View Details
Keywords: Martha Lagace
- 13 Nov 2017
- Research & Ideas
Want to Be Happier? Spend Some Money on Avoiding Household Chores
time actually causes more happiness. They conducted an experiment with 60 working adults in Vancouver, Canada, over two weekends. During one weekend, they gave participants $40 to spend on a time-saving purchase. Some had groceries... View Details
Keywords: by Dina Gerdeman
- 25 Feb 2014
- First Look
First Look: February 25
causal evidence for the role of matchmaking in promoting happiness. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=46356 August 2013 Venezuela Before Chávez: Anatomy of an Economic Collapse Oil, Macroeconomic Volatility... View Details
Keywords: Sean Silverthorne
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
"If the other team ended up paying that money they were making a mistake." Business schools began teaching negotiation in the 1980s, when it was presented as a straightforward economic analysis. Assuming the other side was... View Details
- 24 Oct 2019
- Blog Post
Harvard’s JD/MBA: Viroopa Volla (JD/MBA 2021) Answers Your Questions
conjunction with Harvard University’s Economics department, and co-authored books with HLS professors as research assistants. Another advantage of being in the JD/MBA program is the ability to create longstanding relationships with... View Details
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
disadvantaged communities. Issues like racial and economic equity are central to this, and this will be the definition used for the purposes of this paper. EJ policy and company practices often uses terms like “communities;” the Justice40... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
value-creating contingencies and risk-sharing provisions to the contract? Can the contract cope not only with economic issues but also with the egos involved? These are but a few of the many common negotiating errors we see in practice.... View Details
Keywords: by Martha Lagace