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  • All HBS Web  (2,206)
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  • 2010
  • Working Paper

The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan
Leaders of organizations in the social sector are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. We review the debates around performance and impact, drawing on three literatures: strategic philanthropy,... View Details
Keywords: Development Economics; Philanthropy and Charitable Giving; Leadership; Corporate Social Responsibility and Impact; Performance Expectations; Nonprofit Organizations; Social Issues
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Ebrahim, Alnoor, and V. Kasturi Rangan. "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010. (Recipient of 2010 Academy of Management, Public and Nonprofit Division, Carlo Masini Award for Innovative Scholarship runner-up prize; and, selection for the Best Papers proceedings.)
  • 06 May 2021
  • News

Can The Stakeholder Model Give American Business a Global Competitive Advantage?

  • 10 Dec 2013
  • News

The Payoffs And Pitfalls Of Self-Doubt

  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

Many of the CEOs we heard from highlighted their concerns about getting communication right, particularly communication with their employees. How often? What platform? What tone? In Leadership on the Line: Staying Alive Through the... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

discuss implementation. And the reception could be chilly. Marinak recalls longtime skipper Tony La Russa, for instance, being adamant that replay would require something like 10 lengthy play reviews per game, given all the blown calls he... View Details
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Inflation Reduction Act This bonus episode features the Harvard Law School Environmental and Energy Law Program’s CleanLaw podcast, where professors Jody Freeman (Harvard) and Greg Dotson (University of Oregon) talk about the US Inflation Reduction Act that was enacted... View Details
Keywords: by Danielle Kost
  • 09 Jan 2024
  • Blog Post

Insights From Harvard Business School’s Peek Program

but also a hub for aspiring leaders across various sectors. In my Authentic Leadership Discussion with Professor DeLong, we discussed the Case Study of Harlem’s Children’s Zone... View Details
  • Web

Finance - Faculty & Research

demand about as much as one's own recent payout experience. Third, the spillover effect decays as time passes while the effect of one's own experience does not. We discuss implications of this analysis for commercial sustainability of... View Details

    Teaching by Heart: One Professor's Journey to Inspire

    The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
    • February 2022
    • Case

    CityScore: Big Data Comes to Boston

    By: Boris Groysberg and Sarah L. Abbott
    In 2016, Martin “Marty” Walsh, the Mayor of Boston, introduced CityScore, a data dashboard that measured the city’s progress across a range of metrics. The dashboard was updated daily and publicly available. The mayor frequently discussed the CityScore targets in... View Details
    Keywords: Analytics and Data Science; Government Administration; Leadership; Transformation; City; Measurement and Metrics; Public Administration Industry; Boston; United States
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    Groysberg, Boris, and Sarah L. Abbott. "CityScore: Big Data Comes to Boston." Harvard Business School Case 422-050, February 2022.
    • Web

    Technology & Innovation - Faculty & Research

    TagHive enhanced its software with artificial intelligence and expanded its customer support team and their responsibilities to subscription fee customers. By December 2024, TagHive was cash flow positive and planning to scale. Pankaj and his View Details
    • 16 Jul 2012
    • Research & Ideas

    Are You a Strategist?

    Leader Your Business Needs, Montgomery discusses when that disconnect happened, why it's a problem today, and how leaders can turn themselves back into strategists. (Read an excerpt from The Strategist.) According to Montgomery, the... View Details
    Keywords: by Carmen Nobel
    • 22 Nov 2010
    • Research & Ideas

    Seven Strategy Questions: A Simple Approach for Better Execution

    Your personal attention is the critical catalyst to focus your entire organization on the strategic uncertainties that keep you awake at night. After all, everyone watches what the boss watches. I will discuss how you can use this... View Details
    Keywords: by Robert Simons
    • Web

    Resources - Christensen Center for Teaching & Learning

    Practical Guide by E. Anderson & B. Schiano This book gives practical advice on how to teach with cases at institutions where it is not the primary pedagogy. 2003 McGraw-Hill/Irwin Socrates' Muse: Reflections on Effective Case Discussion... View Details
    • 16 Oct 2023
    • HBS Case

    Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

    “birthplace of the Civil Rights Movement.” “And only 2 percent of the poorest residents ever managed to get out of poverty,” Hill recalled discussing in her conversations with Delta employees when researching and writing the cases. At the... View Details
    Keywords: by Lane Lambert; Air Transportation
    • 20 Oct 2023
    • News

    Highlights from the Fall 2023 Alumni Board Meeting

    On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details
    • Web

    Business & Environment - Faculty & Research

    consequential decision of his tenure: should he continue at the helm, promote a trusted insider, or become the first in the company’s history to recommend to the board appoint a non-family CEO? Keywords: AI ; Artificial Intelligence ; Digitalization ; Digital ; Family... View Details
    • Web

    Skydeck - Alumni

    year in media Solving the Underemployment Crisis More than half of college grads are underemployed. In this excerpt from Managing the Future of Work, Stephen Moret (MBA 2011) discusses the root causes of this trend—and what policymakers... View Details
    • 23 Jan 2008
    • First Look

    First Look: January 23, 2008

    range of variation in beauty and hygiene ideals. What Have We Learned from Market Design? Author:Alvin E. Roth Periodical:Hahn Lecture. Economic Journal (March 2008) Abstract This essay discusses some things we have learned about markets,... View Details
    Keywords: Martha Lagace
    • 25 Jul 2006
    • First Look

    First Look: July 25, 2006

      Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority executives at MTN, a South... View Details
    Keywords: Sean Silverthorne
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