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  • All HBS Web  (1,919)
    • People  (6)
    • News  (615)
    • Research  (869)
    • Events  (5)
    • Multimedia  (7)
  • Faculty Publications  (134)
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  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

hundred customers with more casual relationships with an organization. A series of case studies is presented to illustrate ways in which organizations measure, create, sustain, and build ownership behaviors among customers and employees. This work is an extension of... View Details
Keywords: Martha Lagace
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

heralding the start of National Biotechnology Month, as January 2000 had been designated by the U.S. Senate. For biotech, in fact, the party had begun months earlier, when hundreds of millions of dollars had poured into promising... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

of past successes to predict that more successes are in store. The theory in use is that if you find someone with a track record and with the right-stuff attributes, then he or she can successfully manage the new business venture. But in the parlance of this book,... View Details
Keywords: by Michael Raynor
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

high-potential leaders. Beyond headcount and budgets, investors with experience leading teams at scale can be very helpful with how to think about organizational design through various stages of growth.... View Details
Keywords: by Julia Austin
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

she worked on Moroccan agricultural policy with a team of consultants. "I was just an intern," Ashraf says, "but as I looked around the boardroom I realized that not one of these people had ever actually talked to a farmer in Morocco. And yet they were View Details
Keywords: by Carmen Nobel
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

make the most of star power. Q: Why did you think there might be an important gender aspect to your research into star performers and their career development? How did you study this topic in depth? Boris Groysberg: A few years ago, my... View Details
Keywords: by Martha Lagace; Financial Services
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

The FDA approvals of novel therapeutics were seen as signs in the personalized medicine community of real progress in the growth of personalized medicine. The FDA's approval of such drugs, along with companion diagnostics, suggested a shift in View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

activities. Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Periodical:The Accounting Review (forthcoming)... View Details
Keywords: Martha Lagace
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

"But maybe we aren't as good at battling curiosity or being overloaded by visual stimuli as we might think. The frontline people who perform a particular task 12 hours a day may be the best people to determine whether that task needs the attention of others.... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 06 Mar 2012
  • First Look

First Look: March 6

system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are more polarized than ever.... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

Encourages readers to think about the impediments to energy efficiency in the buildings sector and the ways in which entrepreneurs can profitably surmount the obstacles. Purchase this case:... View Details
Keywords: Martha Lagace
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

Welcome to the age of business interdependence, say HBS professor Marco Iansiti and collaborator Roy Levien, authors of the new HBSP book The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability. View Details
Keywords: by Marco Iansiti & Roy Levien
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

Leadership Initiative was organized to be a catalyst for research on leaders and leadership, and to design effective leadership development programs that are relevant for the 21st century. The goal of the Initiative is to support Harvard... View Details
Keywords: by Sean Silverthorne
  • 14 Sep 2009
  • Research & Ideas

Understanding Users of Social Networks

social networking sites to reach potential customers, says Piskorski, who advises companies on this subject. The problem is that execs think of online social networks as social media and treat it as another channel to get people to click... View Details
Keywords: by Sean Silverthorne; Advertising; Publishing
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

McGovern to discuss the CEO-marketing rift in more detail and describe the benefits of the tutorial. Sean Silverthorne: Why has marketing evolved so far from the executive suite over the years? You'd think corporate leaders would want to... View Details
Keywords: by Sean Silverthorne
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

hosting contests to find solutions to problems ranging from automotive design to cleaning up oil spills. Karim R. Lakhani has spent the past five years working with NASA, Harvard Medical School, and TopCoder to determine the most... View Details
Keywords: by Carmen Nobel; Financial Services
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Colgate University designed a study to compare the work environments surrounding two distinct sets of projects, one producing a much higher level of creativity than the other. Implementation of the initial research (which was funded by... View Details
Keywords: by Peter K. Jacobs
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

School Case 606-118 A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the View Details
Keywords: Sean Silverthorne
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