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- Faculty Publications (133)
Show Results For
- All HBS Web (828)
- Faculty Publications (133)
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
solution identification. To help the hungry, he went to SNAP offices to observe and talk to people applying for food benefits. So, the practicalities involve customer discovery and even some prototyping, but with the public, not to them... View Details
Keywords: by Martha Lagace
- 28 May 2008
- First Look
First Look: May 28, 2008
improvements will be exhibited by those shamed firms that face lower-cost opportunities to improve—-and thus are particularly able to respond. We take advantage of a natural experiment, when a major social rating agency expanded the scope of its ratings, to empirically... View Details
Keywords: Martha Lagace
- 11 Jan 2011
- First Look
First Look: Jan. 11
models and evaluating their efficacy in standalone fashion—just as engineers test new technologies or products. However, the success or failure of a company's business model depends largely on how it interacts with those of the other... View Details
Keywords: Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
populations, one expects such attitudes to be sacrosanct and nearly inalterable, perhaps for generations to come. On the other hand, even these attitudes may be informed by social cues that interpret violence in different ways and that signal who in the community... View Details
Keywords: Carmen Nobel
- 09 Feb 2016
- First Look
February 9, 2016
signals, we consider the influence of singular sector-level triggers, which we call entrepreneurial beacons. We argue that the actions or outcomes of salient organizations attract and motivate entrepreneurs, thus increasing the rate of foundings. To View Details
Keywords: Sean Silverthorne
- 21 Oct 2008
- First Look
First Look: October 21, 2008
limited explanatory power. Overall levels of local customers and suppliers are only modestly important, but new entrants seem particularly drawn to areas with many smaller suppliers, as suggested by Chinitz (1961). Abundant workers in... View Details
Keywords: Martha Lagace
- 24 Feb 2009
- First Look
First Look: February 24, 2009
not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23... View Details
Keywords: Martha Lagace
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
perspectives of marketing strategies, store operations, and relationships between customers and store clerks. However, the significance of the development of cellophane as a new packaging material, and the role of packaging manufacturers... View Details
Keywords: Sean Silverthorne
- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
company, through suppliers or customers at trade shows saying something was weird, or through tracking the names of people who had been involved in fraud in the past and finding another company they're in. The press's next most frequent... View Details
- 24 Jul 2007
- First Look
First Look: July 24, 2007
the formation and rapid growth of a drug-testing company. The company needs to decide whether to enter the painkiller testing market, in addition to growing its drug treatment center business. Purchase this case:... View Details
Keywords: Martha Lagace
- 08 Jun 2010
- First Look
First Look: June 8
extract maximum value from technologies such as point-of-sale scanners and customer loyalty cards. Highly readable and compelling, The New Science of Retailing is your playbook for turning all that data into a wellspring for new profits... View Details
Keywords: Martha Lagace
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
implications of these effects for inventory management. To do that, we analyze data from a leading U.S. retailer who introduced a “ship-to-store” (STS) functionality that allows customers to ship products to their local store free of... View Details
Keywords: Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
content to attract "eyeballs," and as a result, popular content may be excessively supplied. We empirically test this prediction by taking advantage of the launch of an ad-revenue-sharing program initiated by a major Chinese... View Details
Keywords: Sean Silverthorne
- 07 Mar 2017
- First Look
First Look at New Research, March 7
quarter of fiscal year 2015. Apple also faced some criticism from consumers regarding the iPhone 6 and iPhone 6 Plus Upgrade Program. A September 2016 survey reported that an increasing number of customers decided to subscribe to the... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
the ability to achieve a goal, which in turn translates into higher rates of learning. We test the resulting model experimentally, using a mixed-method design that combines two laboratory experiments with a field experiment conducted in a... View Details
Keywords: Sean Silverthorne
- 01 Jun 2015
- News
Screen Grab
for soccer fans, FirstRowSports. The NFL’s as-yet-unnamed foray into online streaming will test the waters with an October 25 game only available online. The cable and telecom industry has taken note, evidenced by its heavy lobbying... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Jun 2017
- News
Supercharged
stations.” Automakers, which have a vested interest in making that happen sooner rather than later, are not standing idly by. Ford, for example, is testing wireless charging technology, and last November, the automaker signed an agreement... View Details
- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
variety of distinguished panelists and participants tested myths, inspected realities, and questioned opportunities. Rafael Hui, Hong Kong's secretary for Financial Services, delivered an upbeat presentation on Hong Kong's future after... View Details
Keywords: Alejandro Reyes
- 08 Oct 2013
- First Look
First Look: October 8
differential between inflation-indexed and nominal bond yields, we separately test for time-varying real rate risk premia, inflation risk premia, and liquidity premia in U.S. and U.K. bond markets. We find strong, model independent... View Details
Keywords: Sean Silverthorne