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Show Results For
- All HBS Web
(6,434)
- People (3)
- News (1,232)
- Research (4,143)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,877)
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- 01 Mar 2010
- News
Lords of Strategy
buying from, selling to, and competing with enterprises and customers from around the world. What all four had in common was that they worked to extend the reach of markets, and hence of competition, into places that Schumpeterian... View Details
- 01 Mar 2005
- News
Venture Capital’s Comeback
companies now find their best customers in China and India, where U.S. technology products are in high demand. More importantly, the free flow of ideas and capital have created entrepreneurial hot spots around the globe, challenging... View Details
- 01 Jun 2011
- News
A Former Buyer Turns Designer
(MBA ’05) first line of women’s clothing, AMMARA, won’t hit department stores until this fall, she’s already landed in Women’s Wear Daily for bringing fashionable apparel to mature customers at a lower price point. “I felt there was a... View Details
- 15 Mar 2022
- News
History’s Future
Courtesy Amr AlMadani Millennia ago, the AlUla region in northwestern Saudi Arabia was a thriving commercial and cultural center, a stop on the trade routes that connected the spices, silks, and other luxuries of Arabia and the East to the View Details
- 01 Jun 2008
- News
Faculty Research Online
their jobs. But a downturn is no time to stop spending on marketing. The key, according to Professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your strategies to the new reality. Visit... View Details
- 01 Mar 2012
- News
Making Finance Personal
inspire, formulate, and drive new and improved product design and development, even without specialized knowledge. With its consumer base, for example, Intuit went from conducting a single experiment with customers of TurboTax, its... View Details
- 17 Dec 2015
- News
Field 2 Gives Students Hands-On Exposure To Business Practices In Malaysia
BCARD, a lifestyle and brand-focused rewards program, but executives were uncertain about the card’s effectiveness. When the students interviewed customers about their use of the card, they discovered that people at first were often too... View Details
- 01 Jun 2018
- News
Alumni Achievement Awards
it made us understand what you have to do and the persistence that you have to find inside yourself to really be successful. My first job at Fidelity was the summer after I got out of high school in a place called the Wire Room, where you answered the phone when a... View Details
- 01 Sep 2004
- News
American Dream
ice-cream fountain boasts a marble counter, and customers eat 100 percent buffalo burgers in a walnut-paneled dining room hung with original oil paintings by Western artists. In another part of the store, there are 1,400 historical photos... View Details
- 01 Mar 2023
- News
What’s in a Name
want to let go of? How do we hang on to the paradox? At first they saw some pushback on social media, but Birch and his leadership came to the conclusion that the folks who objected to what they saw as woke capitalism weren’t the people who were a part of their View Details
- 01 Dec 2018
- News
Sustaining Business And Society For The Long Term
clean energy technology, and customer demand for products and services. Another case looks at Norsk Gjenvinning, Norway’s largest supplier of recycling and environmental services, which was purchased by a private equity fi rm in 2012.... View Details
- 27 Nov 2013
- News
No Bologna, Please
cheese made with Vermont cheddar, Gruyère, and bacon. Specialty pastas, soups, and baked goods—including bread, of course—round out the offerings, all served in an atmosphere that encourages customers to linger rather than dine and dash.... View Details
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
quality,” Heissler said. “How do we grow without diluting our main value proposition?” How they answered the question: QE Solar didn’t expand to California, focusing instead on growing with their customers east of the Mississippi. “We... View Details
Keywords: April White
- 01 Sep 2013
- News
A Start-Up with Giddyup
equity until I'd built something." Online sales "That's our focus, and it's made possible by our 'Fit Kit' at-home measuring system. We're now shifting to more ready-to-wear sizes, too." Best-seller "The Honcho, for about $900–$1,200. It's a traditional style, which I... View Details
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
“Corruption is a great untapped market,” Henry Motte-Munoz (MBA 2013) says with a laugh. “Not many competitors and customer interest is quite high.” It’s a market he’s helping to disrupt using Bantay, an NGO he cofounded while at HBS,... View Details
- 06 Dec 2021
- News
Leadership in the Digital Age
building a customer-focused organization. “You really have to earn the trust of your customer to collect their data,” Hill explains. “The needs and desires of the customer should be driving why you are... View Details
Keywords: April White
- 01 Mar 2019
- News
In My Humble Opinion: Easy Rider
are always evolving.” Retail 101: “One of my longest-held jobs as a teenager was working in the menswear department at the local Sears. We all wore shirts and ties and knew our customers by name. Tough to watch it close, and a great... View Details
- 05 Apr 2020
- News
Launching in a World in Limbo
the context. With potential customers largely confined to their homes, it will now go up against established platforms like Netflix and Amazon Prime Video that can be watched on any screen, including the living room TV. Quibi works only... View Details
- 23 Jan 2017
- News
The CEO Who is Perking Up Peet’s Coffee
change everything,” Fernandes said, but maintaining the standards set by Peet’s founder, which include careful coffee sourcing and hand-roasting, has been important to keeping the brand popular among its longtime Bay Area following and bringing in new View Details
- 01 Jun 2002
- News
Blue No Longer
customer-oriented firms such as American Express and RJR Nabisco, Gerstner proceeded to shake up Big Blue's culture, reinventing IBM “from the customer back, not from the company out,” so the firm would become driven by the marketplace.... View Details